Amazon Prime Video

United States

4.76★ from 3,040,351 ratings · version 10.147 · 44 of the last 72 written reviews are one or two stars

Ads shown despite paying for ad-free service

6of the 44 read14%

Reviewers paid for ad-free Prime Video but still see ads, and paying extra for premium doesn't remove them either.

read 3 of these reviews

“False advertisement — I pay extra for add free prime video and apparently just because you pay for it does not mean it is add free and they refuse to get rid of the ads that I paid extra to not see” — ★☆☆☆☆ · English“Ads on Premium — Multiple ads just watching a movie when I pay $100+ a year to Amazon for over a decade. Going back to other streaming services” — ★☆☆☆☆ · English“Bring back No Ads — Prime video should be ashamed of themselves. Making us pay for some movies and now adding aggravating and interrupting ads. I’m on the verge of canceling just for the principal of the matter.” — ★★☆☆☆ · English

Forced AI search cannot be disabled

4of the 44 read9%

New AI search feature is mandatory, makes finding content harder, and cannot be turned off or switched to regular search.

read 3 of these reviews

“Stop forcing AI — Let people disable the annoying Alexa for shopping that does nothing but waste time and make me want to cancel my prime. 3 times longer just to search for what I want to buy.” — ★☆☆☆☆ · English“AI bs — I should not have to click on a separate search bar because of the “new” ai search. The ai search should be the separate search bar option” — ★★☆☆☆ · English“wasteful AI — I want to be able to search WITHOUT AI. What a waste.” — ★☆☆☆☆ · English

App crashes, lags, and glitches constantly

4of the 44 read9%

App is laggy, buggy, and frequently glitches or fails to work, especially on certain devices like Sony TVs.

read 3 of these reviews

“Just get Disney+ — Ads are unbearable, the app’s laggy and I only watch like four things. It gets two stars just because it has Hazbin hotel, and The joy of painting with Bob Ross. Other than that this app is pretty hard to use. Just get Disney+ it has Bluey and no ads.” — ★★☆☆☆ · English“Hassle and Unsatisfactory — I am extremely disappointed in your app on my Sony TV. Every single other app works absolutely fine but this one works 1% of the time and glitches almost the rest. It also never gives me a QR code to log in saying there is an error. I’ve tried uninstalling the app and reinstalling it and I keep getting the same error. I’ve ended up just casting from my phone which is ridiculous considering…” — ★☆☆☆☆ · English“Underwhelming — It amazes me for how much money Bezos has extorted from his workforce and our pockets equating to some deranged success how utterly terrible the UIs are for Amazon Shopping and prime video. Just buggy, faulty, disorganized and the most undazzling ever. How is it possible? It’s been like this since the start too. Just another mediocre white man reigning supreme. All hail our billionaire overlords, I…” — ★☆☆☆☆ · English

Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 44 most recent negative ones. Newest review yesterday (07.09.2026), last collected today.

Germany

4.57★ from 395,092 ratings · version 10.147 · 39 of the last 52 written reviews are one or two stars

Not enough negative reviews here to group anything honestly. There are 39, and the threshold is twelve.

Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 39 most recent negative ones. Newest review 2 days ago (06.09.2026), last collected today.

Britain

4.72★ from 441,840 ratings · version 10.147 · 32 of the last 50 written reviews are one or two stars

Not enough negative reviews here to group anything honestly. There are 32, and the threshold is twelve.

Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 32 most recent negative ones. Newest review 3 days ago (05.09.2026), last collected 2 days ago.

France

4.58★ from 206,869 ratings · version 10.147 · 27 of the last 50 written reviews are one or two stars

Not enough negative reviews here to group anything honestly. There are 27, and the threshold is twelve.

Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 27 most recent negative ones. Newest review 2 days ago (06.09.2026), last collected yesterday.

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