What people actually hate about the apps they use every day.
81,484 one- and two-star App Store reviews, grouped into the complaints that keep coming back. Open an app to read them.
240 apps read · 11,558 watched · ask for yours below
4.67★ from 49.2M · 8 complaints · 70 of 104
Excessive ads throughout app experience
32 of the 104 read
Any app in the App Store. The ones we have read open straight away.
YouTube4.67★ from 49.2M8 complaints · 70 of 104
United States · 104 of the last 200 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, France, Britain
Excessive ads throughout app experience
32of the 104 read31%
Users report an overwhelming number of ads appearing constantly—every few minutes, during pauses, on home feed, and between videos, making the app nearly unwatchable.
Recent UI updates make app worse
10of the 104 read10%
Users report new interface updates are ugly, confusing, harder to navigate, hide content, and remove previously useful features without improvement.
Unskippable ads that cannot be bypassed
6of the 104 read6%
Users complain about forced unskippable ads appearing frequently, with some skip buttons not working, making videos difficult to watch.
Spotify Musik und Podcasts4.70★ from 5.8M3 complaints · 10 of 67
Germany · 67 of the last 210 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also United States, France, Britain
Subscription pricing too high
4of the 67 read6%
Multiple reviewers say Spotify's subscription costs are unreasonably expensive and not worth the money.
Free tier limits song selection after six tracks
3of the 67 read4%
Without premium, users cannot choose what to listen to after six songs for 24 hours, which reviewers find frustrating.
Too many ads in free version
3of the 67 read4%
Free tier has excessive advertising that annoys reviewers and makes the app frustrating to use.
Instagram4.69★ from 29.5M5 complaints · 47 of 85
United States · 85 of the last 151 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, Germany, France
Accounts banned or suspended without clear reason
24of the 85 read28%
Users report having accounts suddenly banned, suspended, or disabled with no explanation, vague reasons, or ignored appeals.
Too many ads in feed and between posts
9of the 85 read11%
Users complain that ads appear constantly between posts and reels, making the app unusable and ruining the experience.
AI moderation system is unfair and inconsistent
7of the 85 read8%
Users report the AI bans innocent people while ignoring actual rule breakers, fails to remove racist content, and allows harmful accounts to thrive.
Facebook4.53★ from 28.6M1 complaints · 3 of 69
United States · 69 of the last 150 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, France, Britain
Account banned or restricted without clear explanation
3of the 69 read4%
Users banned or restricted from sharing posts and content, with no explanation of what violated policy or how to appeal.
DoorDash: Food, Grocery, More4.77★ from 23.3M7 complaints · 71 of 104
United States · 104 of the last 200 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, France, Germany
Excessive fees and hidden charges
15of the 104 read14%
Reviewers report outrageous service fees, delivery fees, and platform fees that nearly double the final price of orders.
Refunds denied or partial refunds issued
14of the 104 read13%
When orders fail to arrive or are incorrect, DoorDash refuses to refund or offers only partial refunds.
Orders delivered wrong or incomplete
12of the 104 read12%
Customers receive incorrect orders, missing items, or someone else's food, often with no refund from the app.
Roblox4.49★ from 2.8M6 complaints · 26 of 66
Britain · 66 of the last 295 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also United States, Germany, France
Chat removed or severely restricted
7of the 66 read11%
Roblox removed chat functionality or restricted it heavily, especially in certain regions, making communication impossible.
General poor update decisions
6of the 66 read9%
Roblox made bad updates including age verification, changed the logo, and removed classic content players valued.
Avatar customization features broken or removed
4of the 66 read6%
Avatar pieces don't attach properly, classic faces removed, and cosmetic items players paid for disappeared.
WhatsApp Messenger4.60★ from 3.6M10 complaints · 182 of 300
Germany · 346 of the last 615 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also United States, Britain, France
Account blocked or banned without explanation
40of the 300 read13%
Accounts repeatedly restricted or permanently blocked with no clear reason given; support provides only AI responses.
Unwanted UI changes, removed features, bloated interface
35of the 300 read12%
New features forced on users; useful functions removed; app becomes harder to use and cluttered with unnecessary additions.
App crashes, freezes, or becomes unresponsive
26of the 300 read9%
App crashes on startup, freezes during use, or hangs while typing; force quit required; issues persist after reinstall.
Walmart: Shopping & Savings4.82★ from 18.6M5 complaints · 20 of 35
United States · 35 of the last 100 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
App slow, freezes, and crashes frequently
7of the 35 read20%
The app is incredibly slow, lags, freezes, and crashes repeatedly, making it difficult to navigate and complete orders.
Checkout process has bugs and fails to complete
4of the 35 read11%
Checkout freezes, times out items, requires repeated attempts, and has technical issues preventing order completion.
Cannot edit or delete items from reorder list
3of the 35 read9%
App removed the ability to delete or edit items in the reorder and 'my items' sections, making lists bloated and cluttered.
TikTok - Videos, Shop & LIVE4.64★ from 1.2M10 complaints · 128 of 300
Germany · 347 of the last 570 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also United States, France, Britain
Addictive app design harming mental health
29of the 300 read10%
Users report the app is deliberately addictive, makes them lose control of their time, causes anxiety and depression, and harms mental health especially in young people.
App crashes and severe lagging
19of the 300 read6%
App frequently crashes or freezes, lags on scrolling and playback, doesn't respond to touches, especially on older devices and iPads.
Too many TikTok Shop advertisements
17of the 300 read6%
Users complain that every second or third video is a TikTok Shop ad, making the feed unwatchable and overly commercial.
Lyft4.92★ from 17.7M4 complaints · 15 of 56
United States · 56 of the last 199 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, Britain, France
Drivers take very long time to arrive or cancel
5of the 56 read9%
Riders wait over an hour for rides, drivers cancel after pairing, or no drivers accept ride requests.
Charged more than quoted price
4of the 56 read7%
Final fare is significantly higher than the original quote, sometimes several dollars or more without clear explanation.
Surge pricing and rates are unreasonably high
3of the 56 read5%
Lyft charges much more than competitors for the same ride and pays drivers too little while claiming to care.
Uber: Ride-Hailing & Taxis4.90★ from 17.0M2 complaints · 6 of 42
United States · 42 of the last 177 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also France, Germany, Britain
Fares too expensive for regular users
3of the 42 read7%
Prices are excessive, especially for working people who need daily rides to get to jobs, with no affordable plans available.
Drivers canceling rides repeatedly
3of the 42 read7%
Drivers cancel trips frequently, including after passengers receive upgrade offers, causing long delays and missed commitments.
Venmo4.85★ from 15.5M9 complaints · 76 of 127
United States · 127 of the last 162 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Account frozen or suspended without explanation
13of the 127 read10%
Accounts randomly frozen, suspended, or locked with no explanation and no way to contact support for answers.
Fraud and scams without proper resolution
11of the 127 read9%
Hacked accounts, unauthorized charges, and fraudulent transactions that Venmo won't refund or dispute properly.
Customer support impossible to reach or unhelpful
10of the 127 read8%
No way to contact humans, only chatbots, automated messages, and unanswered calls or emails.
Messenger4.65★ from 1.4Mnot read yet
Britain · 27 of the last 52 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also France, United States, Germany
Pandora: Music & Podcasts4.80★ from 11.3M2 complaints · 9 of 28
United States · 28 of the last 242 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Excessive ads and ad frequency
6of the 28 read21%
Too many ads playing constantly, ads between every song, and ads are louder than music.
Poor song recommendations and artist search
3of the 28 read11%
Music recommendations don't match what users want, wrong songs play, can't listen to searched artists.
Capital One Mobile4.85★ from 11.1M2 complaints · 7 of 44
United States · 44 of the last 149 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Poor transition from Discover card integration
4of the 44 read9%
Users forced to migrate from Discover report the Capital One app is significantly worse, with missing features, worse layout, and worse rewards.
App bugs and form submission errors
3of the 44 read7%
Users encounter broken forms, system errors like CW-548 that persist for weeks, and data corruption like expiration dates changing on submission.
X4.58★ from 11.1M1 complaints · 3 of 47
United States · 47 of the last 114 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, France, Germany
Inconsistent account suspension and content moderation
3of the 47 read6%
Users report accounts suspended without explanation or for unclear reasons, while accounts posting pornography and violence remain active.
ChatGPT4.73★ from 1.7M10 complaints · 77 of 163
Germany · 163 of the last 644 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also United States, France, Britain
Frequently gives wrong or inaccurate answers
19of the 163 read12%
ChatGPT regularly produces factually incorrect, hallucinated, or inaccurate responses, sometimes repeating the same errors despite corrections.
Usage limits reached too quickly
10of the 163 read6%
Daily or per-session usage limits are exhausted far too quickly, forcing users to wait hours or upgrade to access the app.
Image generation severely restricted
9of the 163 read6%
Image creation allowances are extremely limited (one or two per day), reach their limit far too quickly, and strict content filters block legitimate requests.
Uber Eats: Essen, Lieferdienst4.78★ from 10.8M6 complaints · 21 of 59
United States · 59 of the last 100 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also France, Britain, Germany
Excessive service and delivery fees
6of the 59 read10%
Service fees, delivery charges, and menu markups are outrageously high, especially compared to in-store prices, making orders unaffordable.
Charged for cancelled orders
3of the 59 read5%
Users cancelled orders but were still charged their money, with no refunds issued despite multiple attempts to contact support.
Missing items with no refund
3of the 59 read5%
Orders arrived with missing items, but customer support refused refunds even when provided with photographic proof of what was missing.
Chase Mobile®: Bank & Invest4.83★ from 9.5M1 complaints · 3 of 37
United States · 37 of the last 142 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Bill payment features don't work or missing
3of the 37 read8%
Bill pay is hard to access, past payment history isn't shown, and creditors disappear from recurring payments.
Microsoft Outlook4.79★ from 9.3Mnot read yet
United States · 27 of the last 134 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, France, Britain
Shazam: Find Music & Concerts4.81★ from 2.6M1 complaints · 4 of 22
France · 22 of the last 159 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also United States, Britain, Germany
App fails to recognize songs
4of the 22 read18%
Shazam cannot identify songs even when singing the full track or after reinstalling. Recognition has significantly deteriorated.
Amazon Shopping4.83★ from 8.4M8 complaints · 81 of 103
United States · 103 of the last 135 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Forced AI search feature makes shopping slower and harder
19of the 103 read18%
Reviewers report Alexa AI pops up on every search, obscuring actual product results and forcing them to click through unnecessary steps to find items.
Prime delivery delays despite paying for premium service
17of the 103 read17%
Customers report orders arriving days or weeks late even with paid Prime membership, with promised 2-day delivery taking 7-10+ days.
Recent app updates make features harder to find
12of the 103 read12%
New updates reorganized navigation, removed search filters, changed list sorting from alphabetical to random, and hid frequently-used features.
United Airlines4.78★ from 8.4M4 complaints · 14 of 39
United States · 39 of the last 92 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany
Credit card required for check-in
4of the 39 read10%
App requires credit card on file during check-in even when passengers have no bags or only a personal item.
Check-in interface cluttered and hard to navigate
4of the 39 read10%
App has poor UX with hidden buttons, excessive popups, and unclear layout making check-in difficult.
Extra charges for basic seat selection
3of the 39 read8%
Passengers charged high fees for seats or to sit together, even in non-premium areas.
Starbucks4.89★ from 8.4M1 complaints · 3 of 28
United States · 28 of the last 236 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Rewards system earning much less value
3of the 28 read11%
New rewards system gives half the usual stars; spend $100 for $1 off is insulting.
Google Drive4.78★ from 7.8M1 complaints · 3 of 26
United States · 26 of the last 75 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, Britain, France
Cannot sign in to account
3of the 26 read12%
Users report being unable to log in despite entering correct credentials, with the app repeatedly asking for sign-in without accepting it.
Intuit Credit Karma4.84★ from 7.7M3 complaints · 9 of 41
United States · 41 of the last 95 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
App converted to advertising platform
3of the 41 read7%
App transformed from useful credit tracker into an advertising platform for lenders and credit cards, drowning out actual features.
Credit scores not updating or matching bureaus
3of the 41 read7%
Credit scores haven't updated in months or don't match information from the actual credit bureaus.
Excessive advertising and ad spam
3of the 41 read7%
App is overwhelmed with intrusive ads that won't close, constantly spawns browser windows, and locks up the screen with spam.
Fetch: Receipts for Gift Cards4.85★ from 7.7M1 complaints · 5 of 18
United States · 18 of the last 133 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Points not awarded after scanning receipts
5of the 18 read28%
Users scan receipts but don't receive points, or points disappear after being shown as delivered and scanned.
Google Maps4.67★ from 7.4M6 complaints · 132 of 300
United States · 511 of the last 749 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, Britain, France
Lake Ontario and Gulf of Mexico renamed incorrectly
86of the 300 read29%
App mislabels Lake Ontario as 'Lake America' and Gulf of Mexico as 'Gulf of America', making it unreliable for navigation.
Inaccurate or nonsensical navigation routes and directions
18of the 300 read6%
App provides wrong routes, avoids highways when set not to, loops back, adds unnecessary detours, and sends drivers to non-existent exits.
Recent UI updates made app more complicated or less functional
11of the 300 read4%
New updates added AI suggestions, removed features like custom emojis for pins, changed filters, and made interface cluttered or laggy.
Netflix4.75★ from 7.4M5 complaints · 17 of 54
United States · 54 of the last 209 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, France, Britain
Account sharing restrictions and household limits
5of the 54 read9%
Netflix restricts streaming outside home network and flags accounts for sharing, preventing travel use and partner watching.
Prices too high for diminished content
3of the 54 read6%
Subscription costs have risen dramatically while available shows and movies have decreased.
Missing continue watching and search features
3of the 54 read6%
Updates removed continue watching section and made it hard to find unwatched shows.
Etsy: Shop from Real People4.92★ from 7.3M4 complaints · 23 of 33
United States · 33 of the last 108 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, Germany, France
Search results display shops instead of individual items
14of the 33 read42%
Recent search update changed results to show storefronts rather than individual product listings, making it hard to find specific items.
Seller fraud with inadequate platform support
3of the 33 read9%
Customers report counterfeit or misrepresented items from sellers, with Etsy support failing to address the issues fairly.
Too many dropshipped and AI-generated listings
3of the 33 read9%
App flooded with dropshipped items and AI content, making it difficult to find authentic handmade products from real sellers.
Zillow Real Estate & Rentals4.80★ from 7.2M4 complaints · 22 of 50
United States · 50 of the last 68 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
App freezes and crashes constantly
12of the 50 read24%
App freezes or crashes when clicking on properties, viewing details, or searching, making it unusable. Often requires full restart.
No response from customer support
4of the 50 read8%
Customers report zero replies to complaints, chat support that goes nowhere, and inability to contact help staff for any issues.
User interface broken or unusable
3of the 50 read6%
UI elements oversized, buttons disappear off screen, unable to navigate between pages, and search functionality doesn't work.
Southwest Airlines: Travel App4.84★ from 7.2M7 complaints · 21 of 46
United States · 46 of the last 96 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Seat assignments randomly changed or reverted
3of the 46 read7%
App randomly changes selected seats back to middle seats or defaults, reverting customer selections even for elite members.
App does not save or remember flight information
3of the 46 read7%
App repeatedly asks for flight details and personal information instead of saving them, requiring re-entry every time.
Charged for services not received or applied
3of the 46 read7%
Customers charged for seat upgrades or changes but fees taken without the upgrade appearing or being applied.
Shop: Deine Lieblingsmarken4.81★ from 7.2M7 complaints · 26 of 78
United States · 78 of the last 156 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, France, Germany
Orders not received despite tracking shows delivered
7of the 78 read9%
Customers report packages marked delivered but never arrived at their address, with no way to locate them.
Extremely delayed deliveries
4of the 78 read5%
Shipments arrive much later than promised dates, causing business and personal inconvenience.
Wrong item or color received
3of the 78 read4%
Customers received items different from what they ordered, including wrong colors.
Fly Delta4.85★ from 7.0M6 complaints · 21 of 45
United States · 45 of the last 51 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
App extremely slow and frequently times out
5of the 45 read11%
Users report the app is incredibly slow to load and refresh information, regularly times out, and fails to process checkouts correctly even on good connections.
App fails to complete bookings and save passenger data
4of the 45 read9%
Users cannot complete bookings or save traveler information; the app loses passenger details, doesn't populate names, and fails to save changes during checkout.
App requires unsupported iOS version, blocks older phones
3of the 45 read7%
New app versions require iOS 17 or higher, making the app unusable on older iPhones like the iPhone 7 and 8 that cannot support the required OS.
Target: Shop. Style. Save.4.90★ from 6.9M1 complaints · 4 of 31
United States · 31 of the last 105 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
In-store tracking via Bluetooth and app
4of the 31 read13%
App tracks users in stores through Bluetooth, connecting phones to gather personal data and enable dynamic pricing.
PayPal: Geld senden, verwalten4.81★ from 1.8M6 complaints · 35 of 103
Germany · 103 of the last 124 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also United States, Britain, France
App fails to start or open
9of the 103 read9%
After recent update, the app either does not start at all, or starts once then freezes on subsequent attempts.
App freezes on blue screen after login
8of the 103 read8%
After login or app start, users see only a blue PayPal logo screen and the app becomes completely unresponsive.
App interface is confusing and unintuitive
6of the 103 read6%
The new interface is confusing, overwhelming with nested menus, and harder to navigate than the previous version.
The Weather Channel - Radar4.76★ from 6.1M3 complaints · 16 of 38
United States · 38 of the last 81 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, France, Germany
Excessive advertisements and paywalls
6of the 38 read16%
App is overwhelmed with ads, pop-ups, and aggressive upgrade prompts that obscure the actual weather information.
App won't load or crashes on startup
6of the 38 read16%
App fails to open, gets stuck on loading screens, or bootloops and requires repeated reinstalls to work temporarily.
Weather forecasts are frequently inaccurate
4of the 38 read11%
Predictions change dramatically within hours and miss actual weather by wide margins, making the app unreliable for planning.
Snapchat: Chatte mit Freunden4.51★ from 6.0M6 complaints · 61 of 108
United States · 108 of the last 162 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, France, Germany
Charging for memories storage
24of the 108 read22%
Users angry that Snapchat now charges subscription fees to store memories that were previously free, calling it greedy and unfair to loyal customers.
Too many ads throughout app
12of the 108 read11%
Users complain about invasive ads appearing everywhere, including in direct messages and feeds, even with paid subscriptions.
Unwanted promotional notifications
10of the 108 read9%
Users report constant notifications about content they don't care about, which cannot be disabled even with notifications turned off.
Expedia: Hotels, Flights, Cars4.79★ from 5.9M7 complaints · 21 of 50
United States · 50 of the last 105 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, Britain
Listings show wrong location or misleading details
3of the 50 read6%
Rental car locations listed as being at airports when they are not, or properties with inaccurate names or descriptions compared to what customers receive.
Bookings cancelled without proper notification or refund
3of the 50 read6%
Flights or reservations cancelled by Expedia without informing the customer, or cancelled reservations still showing as active with charges applied.
Impossible to reach real customer support
3of the 50 read6%
Customers struggle to contact real people for help, stuck in loops with AI chatbots that cannot resolve issues or unable to reach any support at all.
Amazon Alexa4.54★ from 5.9M10 complaints · 57 of 98
United States · 98 of the last 135 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also France, Germany, Britain
User interface confusing and cluttered
7of the 98 read7%
App is unintuitive and messy with settings buried under confusing tabs, making basic tasks hard to find.
Devices constantly disconnect from WiFi
7of the 98 read7%
Devices lose WiFi connection repeatedly, won't reconnect, and require constant manual resetting or restarting.
App extremely slow and laggy
7of the 98 read7%
App hangs, takes forever to load, and shows incorrect device status with long delays between commands and responses.
Amazon Kindle: Reading App4.86★ from 5.9M2 complaints · 8 of 31
United States · 31 of the last 118 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, Germany, France
Review prompt appears repeatedly and persistently
5of the 31 read16%
App constantly asks for reviews even after users already submitted one, interrupting reading multiple times daily.
Poor interface design and missing navigation features
3of the 31 read10%
Recent UI updates removed useful features like continue reading and continue series tabs, making it hard to find books.
Pinterest4.78★ from 5.8M8 complaints · 90 of 97
United States · 97 of the last 176 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also France, Britain, Germany
Excessive ads overwhelming the feed
28of the 97 read29%
Users report feeds are 70-90% ads with only a few real pins visible, making the app unusable and frustrating to scroll through.
Excessive AI-generated content in feed
27of the 97 read28%
Users complain the app is filled with low-quality AI-generated images and content, especially recipes and art, even after opting out of AI.
Ads and AI content ruining the app
11of the 97 read11%
Users say the combination of excessive ads and AI-generated content has made Pinterest unusable and destroyed what made the app special.
OpenTable4.83★ from 104knot read yet
Germany · 33 of the last 99 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, United States, France
Audible: Hörbücher & Podcasts4.85★ from 5.6M2 complaints · 6 of 33
United States · 33 of the last 137 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also France, Britain, Germany
Playback speed resets to slow default
3of the 33 read9%
App defaults to 0.5x playback speed and player controls frequently revert to default settings without user action.
App crashes when accessing bookmarks or notes
3of the 33 read9%
App crashes when viewing bookmarks, frequently resets playback position to the beginning, and causes other stability issues.
My Verizon4.66★ from 5.5M6 complaints · 18 of 40
United States · 40 of the last 56 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Confusing interface and poor user experience design
3of the 40 read8%
App is confusing, unintuitive, and difficult to navigate; text blocks buttons and information is missing or hard to find.
Login problems and account access failures
3of the 40 read8%
App requires constant logins every time opened, authentication system is broken, or customers cannot access their accounts.
AI chat support unhelpful and blocks human representatives
3of the 40 read8%
Bots are frustrating, time-consuming, and reluctant to transfer to human agents; AI chat is unavailable or unhelpful.
Duolingo: Sprachen und Schach4.72★ from 5.5M3 complaints · 9 of 62
United States · 62 of the last 200 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, Germany, France
Energy system limits lessons without payment
3of the 62 read5%
App restricts free lessons with energy tokens, forcing users to pay for more despite having paid subscriptions.
Aggressive monetization and forced ads
3of the 62 read5%
App constantly pushes paid upgrades, forces Max trial popups, and prioritizes profit over learning experience.
Insufficient for actual language learning
3of the 62 read5%
App teaches only vocabulary and prioritizes entertainment over genuine language acquisition and fluency.
Sam's Club Shopping & Delivery4.89★ from 5.5M4 complaints · 14 of 39
United States · 39 of the last 100 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
App crashes, freezes, or becomes unresponsive
5of the 39 read13%
App freezes during use, displays blank placeholders, or goes white screen, requiring reinstall to function.
Out-of-stock items remain purchasable in cart
3of the 39 read8%
Items showing as available to add to cart turn out to be out of stock only at checkout, or shouldn't be addable if unavailable.
Login fails or session logging out automatically
3of the 39 read8%
Users cannot log in, app logs them out after closing, or login screen freezes and won't respond.
Discover Mobile4.86★ from 5.2M2 complaints · 6 of 27
United States · 27 of the last 77 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Unhappy with merger with Capital One
3of the 27 read11%
Multiple customers say they will stop using Discover because of the merger and dislike Capital One's business practices and changes.
Unexpected or unexplained charges on account
3of the 27 read11%
Reviewers report being charged without consent, mysterious fees appearing after paying off balances, and difficulty removing recurring charges.
Google4.49★ from 455k10 complaints · 99 of 235
Germany · 235 of the last 547 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also United States, Britain, France
App crashes, freezes, and becomes unresponsive
24of the 235 read10%
App frequently crashes, hangs, or freezes, especially when opening articles or switching between tabs, requiring force close and restart.
Recent updates break app functionality
16of the 235 read7%
App stops working properly after the latest update, with various features becoming non-functional on iPad and iPhone.
Excessive and intrusive advertising
11of the 235 read5%
App is overloaded with ads that interfere with content, block articles, and make reading difficult or impossible.
Domino's Pizza USA4.78★ from 5.0M5 complaints · 28 of 50
United States · 50 of the last 63 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
App crashes and error messages
10of the 50 read20%
App constantly crashes, freezes, and displays error messages preventing orders or checkout.
New app design made ordering harder
6of the 50 read12%
Recent app redesign made the interface harder to use, with more steps and confusing layout changes.
Rewards and coupon redemption broken
5of the 50 read10%
Cannot redeem rewards or coupons; verification fails, points won't apply, or coupons are lost after updates.
eBay online shopping & selling4.75★ from 2.3M5 complaints · 21 of 92
Britain · 92 of the last 106 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also United States, Germany, France
App repeatedly crashes and freezes
5of the 92 read5%
App crashes constantly when browsing, searching, or using features, forcing users to restart and sometimes losing data or progress.
eBay Live feature dominates and cannot be disabled
5of the 92 read5%
eBay Live auto-plays with loud videos and overwhelms the homepage, with no option to disable or hide it despite many requests.
Login and multi-factor authentication broken or stuck in loops
4of the 92 read4%
MFA freezes or traps users in infinite loops preventing account access, or requires verification repeatedly within single sessions.
Yahoo Mail: Your Email & Inbox4.69★ from 4.8M5 complaints · 20 of 67
United States · 67 of the last 101 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, Britain, France
Unavoidable ads cluttering the interface
7of the 67 read10%
Users report excessive ads throughout the app that cannot be deleted or removed, sometimes appearing as emails themselves, forcing payment to disable them.
New interface redesign ruins usability
4of the 67 read6%
Latest update introduces cluttered layout with forced Spaces categories, floating bars blocking content, and poor email organization that disrupts daily workflow.
AI-powered email categorization misdirects messages
3of the 67 read4%
New AI features automatically sort emails into wrong categories and spaces, losing user's Primary inbox and creating unwanted organization schemes.
Instacart: Groceries & Food4.82★ from 4.8M2 complaints · 6 of 56
United States · 56 of the last 148 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Deliveries arrive late or never arrive
3of the 56 read5%
Orders are pushed back hours past the promised delivery window or don't arrive at all, with no updates or accountability.
Orders cancelled without explanation or warning
3of the 56 read5%
Orders get cancelled with no notice or explanation, sometimes after long waits, leaving customers without refunds or compensation.
8 Ball Pool™4.75★ from 4.8M2 complaints · 10 of 39
United States · 39 of the last 152 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain
Cheaters and hackers rampant with no moderation
7of the 39 read18%
Players report the game is full of cheaters and hackers that the developers ignore, causing them to lose coins and money unfairly.
Paired exclusively with bots instead of real players
3of the 39 read8%
Players complain they are constantly matched against bots rather than real opponents, making the game feel unfair and repetitive.
Vinted: Pre-loved marketplace4.81★ from 1.3M9 complaints · 95 of 152
Germany · 152 of the last 611 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also United States, France, Britain
Customer support unresponsive, mostly automated AI responses
19of the 152 read13%
Support takes days or weeks to respond, provides only AI-generated template answers, and refuses to address specific customer problems or concerns.
Account permanently banned for suspected counterfeit items without proper review
17of the 152 read11%
Users report accounts permanently suspended for allegedly selling fake items, with AI-based decisions and no meaningful appeal process despite providing proof of authenticity.
Sellers have no protection against fraudulent buyer claims
12of the 152 read8%
Sellers lose money and goods when buyers falsely claim items weren't received or don't match description; Vinted always sides with buyers.
Grubhub: Food Delivery4.75★ from 4.7M5 complaints · 18 of 61
United States · 61 of the last 110 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Orders arrive late, incomplete, or not at all
6of the 61 read10%
Reviewers report orders taking hours to deliver, arriving incomplete, being cancelled repeatedly, or not arriving at all despite payment.
Drivers unresponsive, unreliable, or incompetent
3of the 61 read5%
Drivers don't follow directions, ignore calls and texts, drive wrong vehicles, work for competitors, and are untrackable or deliver to wrong addresses.
Refunds and compensation refused or delayed
3of the 61 read5%
Reviewers denied refunds for missing items, late orders, or problems; refunds take weeks instead of being issued immediately with cancelled orders.
ADP Mobile Solutions4.53★ from 49knot read yet
Britain · 48 of the last 50 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also United States, France, Germany
OfferUp Buy & Sell Marketplace4.75★ from 4.4M5 complaints · 18 of 51
United States · 51 of the last 80 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Excessive ads disrupting browsing experience
5of the 51 read10%
Full-screen ads pop up constantly while scrolling, have broken exit buttons, and force users to restart the app repeatedly.
Paid advertising required to get views
4of the 51 read8%
Personal sellers can't get visibility unless they pay for advertising; platform now dominated by businesses paying to promote.
Misleading notifications for empty messages
3of the 51 read6%
App shows unread message badges and notifications that disappear when opened, making users think they have messages they don't.
Amex4.88★ from 4.4M3 complaints · 9 of 22
United States · 22 of the last 70 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Sudden account restrictions and credit limit freezes
3of the 22 read14%
Accounts face unexplained restrictions, frozen credit limits, and financial review demands despite perfect payment history.
Missing or removed important app features
3of the 22 read14%
Users cannot view APR rates, access statement history beyond one month, receive push notifications, or manage key account functions in-app.
Unresponsive customer support and service issues
3of the 22 read14%
Customer service refuses to help with billing errors, account closures, and disputes, causing financial and credit damage.
Chick-fil-A4.93★ from 4.2M3 complaints · 9 of 30
United States · 30 of the last 162 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Mobile order pickup much slower than drive-thru
3of the 30 read10%
Users report waiting much longer in mobile pickup lanes compared to regular drive-thru lines, defeating the purpose of ordering ahead.
Orders not started until customer arrives
3of the 30 read10%
App shows you're ordering ahead, but restaurant doesn't begin preparing until you physically arrive, making the feature useless.
App crashes, freezes, or fails to function
3of the 30 read10%
Users report app freezing, delivery orders not working, and general technical failures preventing order placement.
Pizza Hut - Delivery & Takeout4.75★ from 4.2M6 complaints · 29 of 89
United States · 89 of the last 103 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Unable to login to account
7of the 89 read8%
Users cannot login to their accounts, with issues ranging from login screens not working to being stuck in loops or told account already exists.
Login code entry screen won't scroll or submit
5of the 89 read6%
After entering phone number to login, the code entry screen is stuck and won't scroll or let users submit the code to proceed.
Rewards points missing, lost, or inaccessible
5of the 89 read6%
Users lose points, can't redeem or access accumulated rewards, or points don't sync between app and store.
HP4.65★ from 819knot read yet
Britain · 55 of the last 91 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, United States, France
Ticketmaster-Buy, Sell Tickets4.79★ from 4.2M5 complaints · 19 of 41
United States · 41 of the last 66 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, Germany
Excessive service fees and pricing
4of the 41 read10%
Service charges, facility fees, and surge pricing make tickets far more expensive than box office prices, with users feeling scammed by inflated costs.
Wrongly flagged as bot and banned
4of the 41 read10%
Users are falsely accused of being bots or suspicious activity and banned from purchasing, blocking legitimate ticket sales without explanation.
App crashes and technical glitches
4of the 41 read10%
App is buggy, crashes, hangs, and has persistent technical issues that make it difficult or impossible to use.
ESPN: Live Sports & Scores4.65★ from 4.2M8 complaints · 29 of 95
United States · 95 of the last 138 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, France, Germany
Constant buffering, freezing, and blurry video streams
5of the 95 read5%
App freezes, lags, buffers frequently, and displays blurry images even with good WiFi or cellular connection.
Forced to sign in repeatedly and remember login issues
5of the 95 read5%
App logs users out after every session or requires signing in to TV provider every single time they want to watch.
Frequent glitches, crashes, and unreliable app behavior
4of the 95 read4%
App constantly freezes, crashes, shows wrong articles, and requires multiple attempts to open content or use features.
Citi Mobile®4.88★ from 4.1M3 complaints · 15 of 50
United States · 50 of the last 106 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Advertisements displayed in banking app
7of the 50 read14%
Reviewers object to sponsored ads and advertisements appearing on the app's home page and dashboard.
App crashes or fails to open
4of the 50 read8%
App crashes on launch, especially after updates, or won't open at all and shows persistent technical errors.
Difficult or unhelpful customer service
4of the 50 read8%
Representatives hang up, are hard to reach, treat customers poorly, and provide unsatisfactory explanations.
ClassDojo4.85★ from 4.1M3 complaints · 16 of 31
United States · 31 of the last 71 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also France, Britain, Germany
Aggressive upselling and paywall tactics
9of the 31 read29%
App constantly nags users to upgrade to paid features, with unskippable sales pitches and dark patterns making it difficult to access basic messaging without paying.
Forced personal data collection and surveys
4of the 31 read13%
App requires users to complete unskippable surveys and answer questions about their child before accessing teacher messages or basic features.
Excessive promotional notifications and spam
3of the 31 read10%
App sends constant notifications and reminders to upgrade, including messages formatted like teacher communications to promote paid features.
Indeed Jobs4.79★ from 4.1M6 complaints · 29 of 62
United States · 62 of the last 84 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also France, Britain, Germany
Job preferences and filters not working
8of the 62 read13%
Users set location, job type, and skill preferences but the app ignores them and keeps showing irrelevant jobs anyway.
Abundance of fake and scam job postings
6of the 62 read10%
The app is full of fake jobs, ghost jobs, and scams posted to collect personal information, with no verification or screening.
App freezes and crashes when viewing jobs
4of the 62 read6%
The app locks up or freezes when opening job descriptions or clicking show more, making it unusable.
Candy Crush Saga4.70★ from 4.0M2 complaints · 9 of 55
United States · 55 of the last 117 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, Britain, France
Levels designed to force spending money
6of the 55 read11%
Levels are impossibly hard and rigged to make players buy power-ups and tools to progress, turning a puzzle game into a pay-to-win experience.
Ads freeze, redirect illegally, or break gameplay
3of the 55 read5%
Ads freeze the game, redirect players without consent, and use illegal tactics that violate app store rules.
Google Chrome4.69★ from 3.9M1 complaints · 3 of 48
United States · 48 of the last 142 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, France, Britain
AI features forced on users without consent
3of the 48 read6%
Google is pushing AI aggressively, replacing useful buttons with AI prompts and flooding search results with AI content users cannot opt out of.
Clash Royale4.60★ from 3.9M3 complaints · 33 of 91
United States · 91 of the last 138 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, France, Britain
Pay-to-win mechanics dominate progression
17of the 91 read19%
Players report the game forces spending money to progress and remain competitive, with non-paying players unable to win.
Cards severely unbalanced
8of the 91 read9%
New cards and evolutions are released overpowered, with poor seasonal balance creating unfair matchups.
Matchmaking deliberately rigs outcomes
8of the 91 read9%
Players claim the game matches them against hard counters or manipulates win rates to force purchases or keep them at 50% wins.
MONOPOLY GO!4.80★ from 3.8M5 complaints · 17 of 56
United States · 56 of the last 148 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, Britain, France
Pay-to-win mechanics and spending pressure
4of the 56 read7%
Game is heavily pay-to-win with players forced to spend thousands to compete against wealthy players and bots who vastly outperform free players.
Rigged game mechanics and unfair odds
4of the 56 read7%
Game uses rigged algorithms and non-random outcomes that heavily favor opponents, making it impossible to win fairly.
Psychologically manipulative and addictive design
3of the 56 read5%
Game is psychologically designed to be addictive and encourage excessive spending, leading players to spend thousands of dollars unknowingly.
Royal Match4.67★ from 464knot read yet
Britain · 30 of the last 55 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also United States, Germany, France
SHEIN - Shopping Online4.73★ from 3.8M1 complaints · 3 of 19
United States · 19 of the last 69 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, Britain, France
Free gift promotions are scams
3of the 19 read16%
App promises free items for inviting friends or meeting conditions, but never actually delivers the gifts after completing tasks.
Peacock TV: Stream TV & Movies4.66★ from 3.7M4 complaints · 20 of 68
United States · 68 of the last 101 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Too many ads despite paying for subscription
9of the 68 read13%
Reviewers pay $10-20 monthly but still see excessive ads every few minutes, making the service feel unfinished.
App lags, buffers, crashes, or won't load
5of the 68 read7%
The app frequently lags on phone and TV, buffers constantly, crashes, or fails to load content entirely.
AirPlay and casting to TV not working
3of the 68 read4%
AirPlay loops ads or freezes, audio plays without video, or casting fails entirely, making TV viewing impossible.
Discord: Reden, Gamen, Chillen4.70★ from 3.6M3 complaints · 21 of 92
United States · 92 of the last 172 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, Britain, France
Age verification and ID data privacy concerns
13of the 92 read14%
Users refuse age verification requiring government IDs due to Discord's poor security history and data breach concerns.
Login process broken or extremely difficult
5of the 92 read5%
Users cannot log in or find the login process overly complicated, with some stuck on verification screens or unable to remember which account received their phone number.
Nitro gift button placement causes accidental taps
3of the 92 read3%
The new nitro gift button is positioned where users normally tap to message, causing constant accidental activation.
Canva: KI-Foto- & Video-Editor4.87★ from 3.6M2 complaints · 8 of 24
United States · 24 of the last 150 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also France, Germany, Britain
Confusing, clunky interface hard to navigate
5of the 24 read21%
The app is extremely difficult to use with a confusing interface that makes simple tasks like adding photos or resizing nearly impossible.
AI features broken or flagged incorrectly
3of the 24 read13%
AI tools produce error messages, wrong outputs, or incorrectly flag user content as AI-generated, forcing users elsewhere.
Reddit4.76★ from 3.5M3 complaints · 18 of 63
United States · 63 of the last 92 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, Britain, France
Website forced to redirect to mobile app
8of the 63 read13%
Website shows aggressive popups and barriers forcing users to download the app instead of browsing on mobile web.
UI changes and mobile app bugs
5of the 63 read8%
Constant unwanted UI updates, typing lag, keyboard issues, and broken comment navigation that worsen the experience.
Excessive ads and sponsored content in feed
5of the 63 read8%
Feed flooded with ads, suggested communities spam, and poorly targeted ads that feel intrusive and triggering.
My Spectrum4.79★ from 3.5M2 complaints · 7 of 20
United States · 20 of the last 75 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Prices constantly raised with service quality declining
4of the 20 read20%
Bills increase repeatedly every month or annually while internet quality and channel offerings decrease, with no better pricing available.
Internet connection constantly drops and goes out
3of the 20 read15%
Internet service is unreliable, dropping multiple times daily or weekly, affecting all devices simultaneously and impacting work-from-home situations.
The Home Depot4.82★ from 3.5M3 complaints · 11 of 45
United States · 45 of the last 100 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
App is slow, freezes, and lags severely
4of the 45 read9%
App freezes during search, text populates letter by letter, scrolling is laggy, and overall performance is unusable.
Recent update made app worse or unusable
4of the 45 read9%
Latest updates broke the app, introduced glitches, and made it worse than before; employees recommend using web browser instead.
Search feature is broken or inadequate
3of the 45 read7%
Search is clunky, difficult to filter, shows duplicate results, loads slowly, and doesn't work as expected.
Microsoft Teams4.80★ from 3.4M5 complaints · 15 of 41
United States · 41 of the last 53 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, Britain, France
Notification badges that never clear
3of the 41 read7%
Badges show unread notifications that won't go away even after viewing messages and marking channels as read.
App crashes and freezes on use
3of the 41 read7%
App crashes or freezes when opening channels, loading certain chats, or during regular use, making it unusable.
Forced local network access requirement
3of the 41 read7%
App forces users to grant local network access when they don't need it, with misleading errors if denied.
Amazon Music: Musik & Podcasts4.63★ from 475knot read yet
Britain · 29 of the last 53 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, United States, France
Hilton Honors: Book Hotels4.82★ from 86knot read yet
Britain · 38 of the last 61 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also United States
Vrbo: Vacation Rentals4.82★ from 3.2M4 complaints · 12 of 30
United States · 30 of the last 57 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain
Hidden fees and surprise charges after booking
3of the 30 read10%
Reviewers report prices changing after payment, undisclosed pet fees, excessive service charges, and total costs doubling due to hidden fees.
Customer service chat impossible to reach
3of the 30 read10%
Reviewers say the chat support bot is useless, won't connect to real people, offers limited help options, and support is unavailable when needed.
User reviews not published or flagged inaccurate
3of the 30 read10%
Reviewers report their honest property reviews being rejected, flagged as inaccurate, or never approved despite submitting photos as evidence.
Zoom Workplace4.66★ from 3.2M1 complaints · 3 of 20
United States · 20 of the last 60 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, France, Britain
Unable to sign in or join meetings
3of the 20 read15%
Users cannot log in, sign up, change passwords, or join meetings despite trying multiple approaches.
Waze Navigation & Live Traffic4.84★ from 3.2M3 complaints · 20 of 77
United States · 77 of the last 145 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also France, Germany, Britain
App renamed Lake Ontario to Lake America
14of the 77 read18%
Users are deleting the app because Waze renamed Lake Ontario to Lake America, calling it political theater and inaccurate geography.
Navigation sends users to wrong locations
3of the 77 read4%
App directs users to wrong addresses, such as nearby houses instead of the actual destination, making it unreliable for time-sensitive work.
No network error prevents route calculation
3of the 77 read4%
App repeatedly shows a no network error when trying to calculate routes, even though the user's internet connection is working fine.
My Disney Experience4.68★ from 3.1M2 complaints · 7 of 30
United States · 30 of the last 71 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
App crashes, freezes, or won't load
4of the 30 read13%
App constantly crashes, won't work at all, or freezes with spinning loading indicators.
App is confusing and hard to navigate
3of the 30 read10%
App is not intuitive, difficult to use, and unfriendly for users unfamiliar with it.
Brawl Stars4.72★ from 3.1M3 complaints · 9 of 51
United States · 51 of the last 150 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also France, Britain, Germany
Ranked mode bugs causing unfair rank loss
3of the 51 read6%
Loading bugs force players to leave matches, resulting in rank penalties and poor reputation scores they cannot avoid.
Overpowered new brawlers and balance issues
3of the 51 read6%
New brawlers and buffs are released too frequently and overpowered, forcing players to pay to stay competitive.
Game is a waste of time
3of the 51 read6%
Players regret time spent on the game with little reward or enjoyment compared to other activities.
SiriusXM: Music, Sports & News4.83★ from 3.1M1 complaints · 3 of 26
United States · 26 of the last 104 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Rewind, restart, and time-seek controls removed
3of the 26 read12%
Recent updates removed rewind, restart, go-live, and time-seeking features that let users jump to specific points in streams.
Amazon Prime Video4.76★ from 3.1M3 complaints · 14 of 44
United States · 44 of the last 72 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, Britain, France
Ads shown despite paying for ad-free service
6of the 44 read14%
Reviewers paid for ad-free Prime Video but still see ads, and paying extra for premium doesn't remove them either.
Forced AI search cannot be disabled
4of the 44 read9%
New AI search feature is mandatory, makes finding content harder, and cannot be turned off or switched to regular search.
App crashes, lags, and glitches constantly
4of the 44 read9%
App is laggy, buggy, and frequently glitches or fails to work, especially on certain devices like Sony TVs.
Microsoft Word4.52★ from 413knot read yet
Germany · 42 of the last 72 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, United States, France
Paper.io 24.55★ from 2.9M2 complaints · 12 of 31
United States · 31 of the last 125 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, France, Britain
Ads interrupt gameplay constantly
9of the 31 read29%
Players report ads every 45-60 seconds, mid-game pauses, and spending more time watching ads than playing.
Ad close button doesn't work
3of the 31 read10%
After watching ads, the X button to close them fails, forcing players to restart the app.
Marriott Bonvoy: Book Hotels4.91★ from 2.9M1 complaints · 3 of 15
United States · 15 of the last 64 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain
App requires iOS 18, incompatible with older iPhones
3of the 15 read20%
New app version requires iOS 18, blocking users with older iPhones like iPhone X that max out at iOS 16.
Toon Blast4.67★ from 274knot read yet
Britain · 28 of the last 63 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also United States, Germany, France
Twitch: Live Streaming4.72★ from 2.8M4 complaints · 14 of 42
United States · 42 of the last 74 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, Britain, France
Too many ads, forced viewing without control
4of the 42 read10%
Reviewers complain about excessive ads during streams, forced ad-watching without countdown timers, and ads that disrupt viewing experience.
Streams and VODs load slowly or not at all
4of the 42 read10%
Streams buffer constantly, VODs fail to load or take minutes, and mobile playback is laggy, especially on cellular data.
Platform hosts creators who call for violence
3of the 42 read7%
Reviewers say Twitch allows streamers to make death threats and calls for violence against other creators and groups without consequences.
Credit One Bank Mobile4.77★ from 2.8M3 complaints · 9 of 27
United States · 27 of the last 82 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
App frequently down for maintenance
3of the 27 read11%
Users report the app constantly displays a maintenance message and is unavailable most of the time, making it unusable.
Unexpected annual fees charged
3of the 27 read11%
Customers were surprised by annual fees ($95, $8.25) charged without clear disclosure or notification beforehand.
Excessive fees and interest rates
3of the 27 read11%
Customers report exorbitant interest rates, excessive transaction fees, and overall poor value compared to other credit cards.
Canvas by Instructure4.65★ from 2.8M6 complaints · 27 of 38
United States · 38 of the last 52 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain
Cannot log in or authentication errors
6of the 38 read16%
App prevents login with error messages, won't recognize institution names or passwords, fails through QR code.
To-do list shows wrong count or won't update
5of the 38 read13%
To-do list displays incorrect number of assignments, won't let users mark items complete, and shows assignments that don't exist.
iPad app broken with authentication or redirect errors
4of the 38 read11%
Canvas app on iPad gives redirect URI errors or won't load, even when it works on phone.
Block Blast!4.87★ from 2.7M3 complaints · 11 of 25
United States · 25 of the last 150 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, France, Germany
Excessive ads and forced ad-watching
5of the 25 read20%
Players complain about too many ads, long unskippable ads, ads after every win or loss, and forced ads even when not clicking to watch them.
Misleading 'no ads' claim in description
3of the 25 read12%
Reviewers say the app was advertised as having no ads but is full of ads, calling it a lie.
Unfair game mechanics and rigged difficulty
3of the 25 read12%
Players report that pieces don't fit, puzzles become impossible to continue, and the game rigs difficulty when close to winning.
Experian®4.84★ from 2.7M6 complaints · 23 of 24
United States · 24 of the last 58 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
No way to contact human support
6of the 24 read25%
Reviewers say the app offers only automated AI chatbots with no option to speak to a live representative, making it impossible to resolve issues.
Login errors and 2FA not working properly
4of the 24 read17%
Reviewers report being unable to log in, receiving error codes, and two-factor authentication failing or requiring phone calls every time.
Credit score reporting is inaccurate
4of the 24 read17%
Reviewers say the app shows incorrect credit scores, falsely claims score increases, and misleads about the impact of credit products.
SONIC Drive-In - Order Online4.86★ from 2.6M5 complaints · 21 of 47
United States · 47 of the last 70 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
App crashes and technical difficulties
7of the 47 read15%
App frequently crashes, displays technical difficulty errors, and becomes unusable, especially on weekends.
Rewards system doesn't work properly
4of the 47 read9%
Rewards don't apply at checkout, claimed rewards don't load, and the new rewards program removed half-price drinks.
Ordering interface too complicated and confusing
4of the 47 read9%
App has too many menus, submenus, and options making it needlessly difficult to find and order items.
EA SPORTS FC Soccer Mobile 264.69★ from 2.6M2 complaints · 11 of 49
United States · 49 of the last 142 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also France, Germany
Pay-to-win monetization unfair
7of the 49 read14%
Game requires spending money to compete; paying doesn't guarantee wins; grinding rewards are too slow.
Game rigged against lower-rated teams
4of the 49 read8%
Game deliberately favors higher-rated opponents through unfair mechanics, wrong passes, and biased ball control.
Lloyds Mobile Banking4.83★ from 2.6M3 complaints · 12 of 35
Britain · 35 of the last 100 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
App is slow and crashes frequently
6of the 35 read17%
Users report the app takes far too long to open, crashes often, and is unreliable even after updates.
Constant logout errors and login failures
3of the 35 read9%
Users get stuck in repeated logout messages, cannot access accounts, and have to restart the login process.
Cannot make payments or transfers
3of the 35 read9%
Users cannot complete payments or transfers, including to other Lloyds Group accounts, with error messages that persist.
Deliveroo: Food & Shopping4.63★ from 2.6M8 complaints · 39 of 62
Britain · 62 of the last 93 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also France, Germany
Delivery takes much longer than estimated
9of the 62 read15%
Customers report delivery times changing dramatically after payment, often taking an hour or more when estimates promised 15–40 minutes.
Food arrives cold
7of the 62 read11%
Reviewers say delivered food is consistently cold, congealed, or unable to be reheated properly.
Orders arrive incomplete or wrong items
5of the 62 read8%
Customers receive missing items, wrong items substituted, or partial orders when they paid for complete meals.
Nest4.61★ from 2.6M5 complaints · 19 of 70
United States · 70 of the last 99 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Thermostat changes temperature without user input
6of the 70 read9%
Thermostat automatically changes temperature, turns on Eco mode, or resets settings without users touching it or enabling Eco.
Scheduling interface broken or unusable
4of the 70 read6%
Recent updates broke scheduling; heat and cool options missing, giant circles appear instead of controls, portrait mode not supported.
Eco mode turns on involuntarily or won't stay off
3of the 70 read4%
Eco mode activates on its own even when disabled, won't stay off after deletion, and won't turn off in app.
Wayfair – Shop All Things Home4.87★ from 2.5M6 complaints · 18 of 28
United States · 28 of the last 54 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain
Search filters don't actually filter results
3of the 28 read11%
Filters are non-functional and don't refine searches, forcing users to scroll through thousands of unwanted items.
Refunds delayed or not processed after returns
3of the 28 read11%
Users report month-long waits for refunds after returning items, with complicated return processes and poor support.
App crashes, freezes, or becomes completely unusable
3of the 28 read11%
Recent app updates introduced bugs that cause crashes, infinite loops, buffering issues, and inability to access the app.
Just Eat - Food Delivery4.76★ from 2.5M6 complaints · 25 of 62
Britain · 62 of the last 127 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also France, Germany
Refunds denied or inadequate
7of the 62 read11%
Customers report orders not received or wrong items delivered, but Just Eat refuses refunds or offers only tiny amounts despite requests.
Extremely long delivery times
5of the 62 read8%
Orders take two hours or more to arrive, with food becoming cold and stale by the time it reaches customers.
Impossible to contact customer service
4of the 62 read6%
Customers cannot reach Just Eat support by phone or email, with no way to get help when orders go wrong.
DoorDash - Dasher4.68★ from 2.5M6 complaints · 30 of 67
United States · 67 of the last 84 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, France, Britain
Extremely low base pay per order
10of the 67 read15%
DoorDash pays $2-3 per order regardless of distance, forcing reliance on tips that don't materialize, making it unprofitable after gas costs.
Support unresponsive or unhelpful
5of the 67 read7%
Driver support ignores requests, takes months to respond, offers vague excuses, and refuses to help even with legitimate issues.
Platinum tier perks missing or inconsistent
5of the 67 read7%
Platinum dashers promised bonuses and benefits but don't receive them consistently or get treated worse than new drivers.
Gmail – E-Mail von Google4.71★ from 2.4M4 complaints · 15 of 47
United States · 47 of the last 69 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, Germany, France
Political objections to company stance
5of the 47 read11%
Users object to Google's perceived political alignment and mention Lake Ontario naming controversy as evidence of bad judgment.
Data privacy and AI surveillance
4of the 47 read9%
Users report concerns about Gmail spying on emails, feeding data to AI, and selling personal information.
Multi-select and bulk actions broken
3of the 47 read6%
Selecting multiple emails fails to process correctly; delete and move operations affect wrong emails or only one at a time.
Ulta Beauty: Makeup & Skincare4.86★ from 2.4M3 complaints · 14 of 53
United States · 53 of the last 121 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Flock surveillance camera partnership and privacy concerns
7of the 53 read13%
Ulta partnered with Flock for mass surveillance, tracking customer locations, purchases, images, and data, endangering women's safety.
App constantly crashing and refreshing unexpectedly
4of the 53 read8%
App crashes repeatedly, loses pages, shows refresh errors, and fails across devices and network conditions for months.
Salon appointment booking fails or staff unavailable
3of the 53 read6%
Booking system allows scheduling but staff are unavailable, pages won't load, or system makes mistakes with reservations.
Klarna: Verwalte Geld smarter4.86★ from 2.4M5 complaints · 16 of 50
United States · 50 of the last 189 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, France, Britain
Interface redesign made app harder to use
4of the 50 read8%
Recent updates complicated the layout and made it difficult to find orders, purchase details, and payment information.
Forced facial recognition login requirement
3of the 50 read6%
App now requires users to upload a selfie or take a photo to log in, blocking access to the app entirely unless they comply.
Money owed or not refunded
3of the 50 read6%
Users report not receiving refunds for cancelled orders, refused packages, or failed transactions, with disputes unresolved.
myQ Garage & Access Control4.75★ from 2.4M7 complaints · 24 of 54
United States · 54 of the last 86 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
App repeatedly prompts user to write review
5of the 54 read9%
The review request popup appears every time the app is opened, even after already submitting reviews, blocking access to garage controls.
Garage door status shows question mark instead of open/closed
4of the 54 read7%
After recent updates, the app displays a question mark for garage door status instead of showing whether doors are open or closed.
Smart adapter or device frequently stops connecting
3of the 54 read6%
Garage door openers and smart adapters constantly disconnect from Wi-Fi and fail to send opening and closing commands reliably.
MyFitnessPal: Calorie Counter4.71★ from 2.4M3 complaints · 14 of 43
United States · 43 of the last 68 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, France, Britain
New interface update is difficult to use
6of the 43 read14%
Latest UI redesign is confusing, harder to navigate, and makes logging food and viewing macros more cumbersome.
Features moved behind paywall
5of the 43 read12%
Free features like barcode scanning, macro viewing, and meal planning are now locked behind premium subscription.
Premium subscription not recognized or working
3of the 43 read7%
Paid premium subscriptions stop working, app claims users need to repurchase despite active valid subscriptions.
Macy's: Shop, Save, and Earn4.85★ from 2.4M1 complaints · 4 of 24
United States · 24 of the last 117 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Unhelpful automated customer service with no human support
4of the 24 read17%
AI assistant and automated systems are useless; customers struggle to reach real human representatives for help with issues.
Fandango - Get Movie Tickets4.85★ from 2.4M6 complaints · 20 of 31
United States · 31 of the last 65 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
High convenience fees charged unexpectedly
4of the 31 read13%
Users object to surprise convenience fees of $6.58 to 20% added to ticket purchases, discovering them too late to avoid.
Critical features missing or unavailable
4of the 31 read13%
App lacks QR code download, text ticket function, Apple Pay support, and doesn't show all available movies.
App crashes, freezes, or fails to load
3of the 31 read10%
App becomes unresponsive during critical moments like checkout or presales, showing blank screens or crashing entirely.
Google Meet4.72★ from 67knot read yet
Britain · 36 of the last 50 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also France, Germany, United States
Google Gemini4.64★ from 258k7 complaints · 50 of 82
Germany · 82 of the last 568 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also United States, Britain, France
App freezes and becomes completely unresponsive
13of the 82 read16%
After recent updates, the app freezes on startup or when clicking anything, making it impossible to use despite reinstalling multiple times.
AI gives false, inaccurate, or made-up information
12of the 82 read15%
The AI frequently provides incorrect answers, fabricates information, confuses facts, and contradicts itself, wasting users' time with unreliable responses.
AI refuses to answer normal requests citing policy violations
6of the 82 read7%
The AI blocks reasonable questions and topics by claiming policy violations or safety concerns, even when requests are completely harmless or unrelated to prohibited content.
Hotels.com: Book Hotel Deals4.79★ from 2.3M5 complaints · 19 of 54
United States · 54 of the last 118 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, France
Hotel rooms dirty and unhygienic
5of the 54 read9%
Rooms had mildew, mold, lime buildup, dirty floors, used soap, missing toilet paper, and bug bites.
Reservation not found or changed after booking
4of the 54 read7%
Hotels had no record of reservations, or Hotels.com changed booking details after purchase without consent or notification.
Refused refunds and poor customer service recovery
4of the 54 read7%
Hotels.com refused refunds for mistakes, unavailable managers, and unresponsive support unable to fix booking errors.
Lime - #RideGreen4.86★ from 274knot read yet
Germany · 46 of the last 63 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also France, Britain, United States
Threads4.53★ from 93k8 complaints · 66 of 300
Germany · 306 of the last 553 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also United States, France, Britain
Accounts disabled without explanation or due process
15of the 300 read5%
Users report accounts repeatedly disabled, flagged as bot activity or community violations without clear reasons, with ineffective appeal processes and no human support.
Feed and content fail to load or display
12of the 300 read4%
Users cannot load their feed, see posts, or view notifications despite being logged in; content shows as unavailable or stuck in loading loops.
Login and authentication errors prevent access
12of the 300 read4%
Users cannot log in with Instagram credentials, receive false internet connection errors, or face blocked sign-up despite correct credentials.
FanDuel Sportsbook & Casino4.84★ from 2.3M2 complaints · 6 of 36
United States · 36 of the last 98 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Recent update breaks core features and performance
3of the 36 read8%
After the latest update, the app is slow, laggy, has terrible UI, and core features like viewing bets and editing betslips don't work properly.
Bonuses and promotions fail to pay out
3of the 36 read8%
Users complete surveys, referrals, and promotional offers but never receive promised rewards despite providing proof and contact with support.
Domino's Pizza Delivery UK&ROI4.76★ from 2.2M4 complaints · 14 of 31
Britain · 31 of the last 67 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Prices are too high or misleading
5of the 31 read16%
Reviewers say pizzas cost £26–£50, prices are artificially inflated, and the app obscures true costs through confusing deal structures.
Cannot log in or stay logged in
3of the 31 read10%
Users report the app won't accept their password, refuses login despite correct credentials, and leaves them stuck in a login loop.
Deals don't work or are misleading
3of the 31 read10%
Reviewers say deals are confusing to compare, don't apply in the app, advertise one price then charge more, or disappear after one day.
Temu: Shop Like a Billionaire4.66★ from 2.2M6 complaints · 119 of 261
United States · 261 of the last 721 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, France, Britain
Fake free gifts requiring hidden purchases
32of the 261 read12%
Reviewers say Temu advertises free gifts but requires buying additional items to claim them, with fine print hidden until after purchase.
Poor product quality and mismatches
25of the 261 read10%
Reviewers report receiving low-quality items, wrong products, counterfeit goods, and merchandise that does not match photos or descriptions.
Intrusive wheel spin games blocking shopping
24of the 261 read9%
Users report being forced to play spin-the-wheel games that waste time and cannot be skipped, preventing them from browsing or shopping.
Township4.75★ from 2.2M6 complaints · 24 of 65
United States · 65 of the last 130 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, Germany, France
Game differs drastically from advertisements
8of the 65 read12%
Game is nothing like the ads shown. Players expected the advertised gameplay but got a different, disappointing experience instead.
Match-three mini-game impossibly difficult and tedious
4of the 65 read6%
Match-three levels are designed to be unbeatable, requiring hundreds of plays or money to progress. Takes multiple days to pass one level.
Match-three mini-game is mandatory for progression
3of the 65 read5%
Players are forced to play the tedious match-three game to progress the main story and complete events, despite downloading to play farming gameplay.
WeatherBug: Weather Forecast4.78★ from 2.2M3 complaints · 20 of 53
United States · 53 of the last 113 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, France, Germany
Loud, auto-playing ads with audio or music
9of the 53 read17%
Apps play loud, obnoxious ads with audio or music automatically when opened, sometimes overlapping, with no way to turn them off.
Lightning strike map made harder to read
8of the 53 read15%
Recent updates made the lightning map bland, minimal, and difficult to see strikes clearly; users miss the old bright yellow real-time display.
Weather forecast accuracy significantly worse
3of the 53 read6%
App is unreliable for extended forecasts and inaccurate outside the US; short-term predictions were previously accurate but no longer are.
Booking.com: Hotel Angebote4.85★ from 2.2M5 complaints · 15 of 36
United States · 36 of the last 88 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, Britain, France
Money kept, refunds delayed or denied
3of the 36 read8%
Reviewers waited months for refunds or couldn't get them despite cancelling or hotels not providing booked services.
AI chatbot prevents access to human support
3of the 36 read8%
Customers trapped in AI chat loops unable to reach real people, especially when needing urgent help or providing verification.
Hotel didn't provide booked room or services
3of the 36 read8%
Hotels overbooked rooms, provided different accommodations than reserved, or staff had no record of bookings Booking.com confirmed.
Marco Polo - Video Messenger4.76★ from 2.2M2 complaints · 7 of 16
United States · 16 of the last 57 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Subscription prices too high, features paywalled
4of the 16 read25%
Users say the app now charges excessive prices for basic features that used to be free, with subscription costs nearly doubling.
Videos load slowly, freeze, or fail to record
3of the 16 read19%
Videos take days to load, stop mid-recording, won't load despite good signal, or cause recording to randomly stop working.
Nextdoor: Neighborhood Network4.71★ from 2.2M5 complaints · 25 of 97
United States · 97 of the last 121 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, France, Germany
Expensive paid business features and pay-to-play model
8of the 97 read8%
Users must pay $89-$179 monthly to respond to posts or advertise services; prices too high for small businesses.
Unfair account suspensions and bans without explanation
6of the 97 read6%
Users banned or suspended indefinitely for minor infractions, self-promotion, or no clear reason; unjust moderator censorship.
Overrun with bots, scammers, and unverified accounts
4of the 97 read4%
App removed postcard verification; bots, fake profiles, and scammers can create accounts without being who they claim.
VPN - Super Unlimited Proxy4.63★ from 2.1M3 complaints · 9 of 23
United States · 23 of the last 150 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, France, Britain
Excessive ads blocking app usage
3of the 23 read13%
App is flooded with ads that freeze, can't be skipped, and prevent using the VPN functionality.
VPN connection stops working after initial use
3of the 23 read13%
VPN worked initially but stopped connecting after days or became completely non-functional.
VPN keeps disconnecting and reconnecting
3of the 23 read13%
VPN automatically turns on and off or reconnects every few seconds, making it unusable.
ESPN Fantasy Sports & More4.78★ from 2.1M10 complaints · 135 of 284
United States · 284 of the last 643 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, Germany, France
App stuck on loading screen, won't open
60of the 284 read21%
App freezes on blue ESPN logo splash screen and never loads, requires constant reinstalls and updates don't fix it.
App won't load or work on iPad
17of the 284 read6%
App fails to load specifically on iPad devices, stuck on loading screen or won't open despite multiple reinstalls and troubleshooting.
Inferior to previous NFL Fantasy app
13of the 284 read5%
ESPN app is worse than the NFL Fantasy app it replaced, with worse design, confusing layout, and lost functionality.
PNC Mobile Banking4.84★ from 2.1M3 complaints · 19 of 56
United States · 56 of the last 90 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
New interface confusing and unintuitive
11of the 56 read20%
Users find the redesigned app layout confusing, with hidden features, poor navigation, and unintuitive placement of banking functions compared to the previous version.
App slow, glitchy, and buggy
5of the 56 read9%
The app is slow, sluggish, and buggy with keystroke delays, broken features like QR code scanning and search, and overall poor performance since the recent update.
App cluttered with ads and sales promotions
3of the 56 read5%
The redesigned app dedicates excessive space to marketing other PNC services and advertisements rather than core banking functions.
Audiomack - Play Music Offline4.79★ from 2.0M2 complaints · 8 of 20
United States · 20 of the last 118 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also France, Germany, Britain
Excessive ads interrupt music playback
5of the 20 read25%
Ads are constant, unskippable, have sound, and stop music for over a minute, making the app unusable.
Popular songs locked behind paywall
3of the 20 read15%
Many songs require payment to listen or download, contradicting the free app promise and frustrating users.
Flo Perioden- & Zyklus-Tracker4.74★ from 2.0M2 complaints · 8 of 39
United States · 39 of the last 122 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, Britain, France
Aggressive paywall and subscription pressure
4of the 39 read10%
Constant pop-ups and ads pestering users to subscribe, making the free app unusable and frustrating to navigate.
Basic features locked behind premium paywall
4of the 39 read10%
Essential period tracking information and features require paid subscription, when competitors offer the same for free.
Calm4.77★ from 2.0M7 complaints · 25 of 39
United States · 39 of the last 84 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany
No way to contact customer support or get help
5of the 39 read13%
Users cannot reach real customer service; support pages offer no contact options, only automated loops with no actual help.
App crashes, freezes, or becomes unusable
4of the 39 read10%
Recent updates cause the app to crash frequently, freeze mid-use, or stop playing content properly, making it nearly unusable.
Charged for subscription without consent or lost paid access
4of the 39 read10%
Users report being charged unexpectedly, losing access to paid subscriptions they already own, or unable to restore purchases.
Disney+4.59★ from 2.0M2 complaints · 14 of 53
United States · 53 of the last 84 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, Britain, France
Excessive ads interrupting content
11of the 53 read21%
Reviewers report constant, lengthy ad breaks every few minutes, sometimes totaling several minutes per episode, making content unwatchable.
Constant buffering and freezing
3of the 53 read6%
App repeatedly freezes, stops, disconnects from internet, and buffers continuously, making streaming unreliable across all devices.
Hole.io4.59★ from 2.0M2 complaints · 35 of 54
United States · 54 of the last 71 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, France, Germany
Excessive ads interrupting gameplay
32of the 54 read59%
Ads appear constantly during play—every 20-60 seconds, multiple times per level, and mid-game, making the game unplayable.
Paid no-ads option doesn't remove ads
3of the 54 read6%
Players report paying $10 for ad removal but still seeing ads constantly, calling it a scam.
Mercari: Buying & Selling App4.85★ from 2.0M4 complaints · 14 of 26
United States · 26 of the last 64 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Unresponsive or unavailable customer service
4of the 26 read15%
Customer service is unreachable by phone, doesn't respond to emails, and provides no help with account or transaction issues.
Unfair resolution of buyer disputes favoring buyers
4of the 26 read15%
Mercari sides with buyers in disputes, refuses returns after 72 hours regardless of circumstances, and denies reimbursement for lost packages.
Excessive fees for withdrawing earnings
3of the 26 read12%
App charges unreasonable three-dollar fees to instantly withdraw earned money to accounts, compared to cents on other platforms.
Bath & Body Works | B&BW4.86★ from 1.9M2 complaints · 24 of 44
United States · 44 of the last 51 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Cannot log in to app after update
20of the 44 read45%
Users cannot log in to the app after recent updates, even after password resets and reinstalls, though website login works fine.
Content fails to load throughout app
4of the 44 read9%
App displays 'Content failed to load' errors, preventing access to points history, product categories, search results, and product collections.
CamScanner - PDF Scanner App4.84★ from 1.9M4 complaints · 22 of 28
United States · 28 of the last 60 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, Britain, France
Excessive ads interrupting every action
13of the 28 read46%
Ads appear constantly during normal use, making the app slow and nearly impossible to use without paid upgrade.
Paid subscription required for basic features
3of the 28 read11%
Core functions like exporting to PDF or sending documents require a paid subscription despite the app being advertised as free.
Confusing interface and poor navigation
3of the 28 read11%
App has an unintuitive layout with cluttered options, making simple tasks like exporting documents difficult to accomplish.
Halifax Mobile Banking4.83★ from 1.9M5 complaints · 18 of 24
Britain · 24 of the last 58 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Forced migration to Lloyds brand unwanted
5of the 24 read21%
Customers unhappy about being forced to move from Halifax to Lloyds, losing the iconic brand after decades.
Unable to make or process payments
4of the 24 read17%
Users cannot complete payments via app, including mortgage payments and large transactions.
App slow to load or perform
3of the 24 read13%
App is very slow loading, slow to do anything, takes time to respond to user actions.
Wendy’s4.77★ from 1.9M6 complaints · 19 of 65
United States · 65 of the last 137 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Rewards and deals don't work when redeemed
4of the 65 read6%
Rewards, coupons, and deals fail to apply in-store or in the app, and customers are charged full price instead of discounted prices.
Poor staff behavior and customer service
3of the 65 read5%
Staff are rude, impatient, and unhelpful; workers gave wrong orders, yelled at customers, or provided no assistance with issues.
App orders still require long waits in person
3of the 65 read5%
Pre-ordering through the app doesn't speed up service; customers still wait 15-25 minutes after arriving to pick up their order.
Workday4.52★ from 93knot read yet
Britain · 37 of the last 55 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also United States, France, Germany
Lowe's Home Improvement4.77★ from 1.9M3 complaints · 9 of 54
United States · 54 of the last 100 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Lack of staff availability and attention in store
3of the 54 read6%
Customers unable to reach staff, long waits for service in departments, and rudeness from employees at checkout.
Lowe's credit card services hard to access
3of the 54 read6%
Credit card account link buried deep in account settings; $5 Lowe's Money only redeemable with credit card; card account errors.
Online ordering system severely broken
3of the 54 read6%
Orders canceled without explanation, impossible to complete simple orders after hours of support, tax exempt unavailable online.
SNCF Connect: Bahn & Routen4.59★ from 1.9M6 complaints · 21 of 64
France · 64 of the last 105 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany
Overly complicated interface and confusing workflow
4of the 64 read6%
The app requires too many clicks, illogical field ordering, and unintuitive design that frustrates users trying to buy tickets.
Payment and booking errors block ticket purchase
4of the 64 read6%
Users encounter technical errors or payment failures when trying to complete ticket purchases, blocking checkout.
App crashes, freezes, or fails to open
4of the 64 read6%
The app opens inconsistently, freezes, crashes, or becomes completely unusable, requiring reinstall.
Disneyland®4.74★ from 1.9M5 complaints · 15 of 23
United States · 23 of the last 63 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
App fails to log in or gets stuck on login
3of the 23 read13%
Users cannot log in; keyboard doesn't appear, app freezes, or loops through permission screens endlessly.
App spins, freezes, or becomes unresponsive
3of the 23 read13%
App continuously spins, freezes, or hangs when trying to access accounts or features.
Excessively long customer service wait times
3of the 23 read13%
Chat support takes 30 minutes to hours with no status updates or callback options offered.
Sudoku.com - Number Games4.76★ from 1.9M3 complaints · 24 of 33
United States · 33 of the last 53 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany
Ads interrupting in the middle of puzzles
13of the 33 read39%
Ads pop up constantly while solving, multiple times per game, breaking concentration and making play impossible.
Overwhelming number of ads overall
7of the 33 read21%
Players spend more time watching ads than playing; ads appear every few moves or between nearly every action.
Ads that cannot be closed or skipped
4of the 33 read12%
Some ads have no X button or skip option, forcing users to watch them completely or lose progress.
Ring - Always Home4.72★ from 1.9M5 complaints · 16 of 40
United States · 40 of the last 65 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, Germany
Cameras going offline unexpectedly
4of the 40 read10%
Cameras frequently go offline without reason, sometimes missing important events when they're unavailable.
App crashing or freezing
3of the 40 read8%
App crashes on startup, freezes frequently, or stops working properly after updates.
Forced to pay for previously free features
3of the 40 read8%
Basic features that were once free now require paid subscriptions or plans.
Google Sheets4.68★ from 83knot read yet
Germany · 22 of the last 50 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also United States, Britain, France
Plenty of Fish : Dating App4.29★ from 1.8M8 complaints · 38 of 46
United States · 46 of the last 58 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain
Overwhelming presence of fake accounts and bots
12of the 46 read26%
Users report the app is filled with fake profiles and bot accounts, making genuine connections impossible and wasting time and money.
Aggressive premium paywall and hidden features behind paid tiers
5of the 46 read11%
Basic features are hidden behind expensive paywalls; users can't see who likes them, message counts are blocked, and prices are extremely high.
Account locked or deleted without explanation or recourse
4of the 46 read9%
Users have accounts arbitrarily locked, banned, or deleted with no explanation, policy violation claims, or way to contact support for answers.
Color by Number:Coloring Games4.74★ from 1.8M1 complaints · 8 of 42
United States · 42 of the last 177 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, Germany
Constant ads interrupting gameplay
8of the 42 read19%
Ads appear every few minutes, during coloring, between puzzles, and in excessive sequences, making the game unplayable and frustrating.
ASOS: die beste Fashion online4.85★ from 1.8M4 complaints · 14 of 20
Britain · 20 of the last 58 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also France, Germany
Next day delivery not arriving on time
4of the 20 read20%
Customers paid for next day delivery but items arrived late, were delayed by a day, or weren't delivered at all despite payment.
Refunds delayed or not processed
4of the 20 read20%
Customers experienced long delays getting refunds, refunds never arrived, or had to jump through hoops before receiving money back.
Unexpected charges for returns and handling
3of the 20 read15%
Customers unhappy about new return fees, handling fees added to delivery, and charges that didn't exist before, particularly for premier members.
Coinbase: Buy Crypto & Stocks4.68★ from 1.8M5 complaints · 16 of 25
United States · 25 of the last 98 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, France, Britain
Excessive and unexpected fees
4of the 25 read16%
Users complain about high fees for buying, selling, and withdrawing, with unexpected charges even within subscription periods.
Account frozen or restricted without clear reason
3of the 25 read12%
Users report accounts being locked, frozen, or restricted, with Coinbase instructing them to make repeated small purchases to lift restrictions.
Unable to withdraw money or extreme delays
3of the 25 read12%
Users cannot withdraw their funds, facing holds of 7+ days on deposits or being told they must buy crypto before withdrawing cash.
Remind: School Communication4.80★ from 1.8M3 complaints · 9 of 18
United States · 18 of the last 51 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Login failures and account creation problems
3of the 18 read17%
Users report being unable to log in, getting stuck at parent information prompts, or having the app create unwanted duplicate accounts instead of restoring access.
SMS text messaging feature removed
3of the 18 read17%
Users say the app lost value after the removal of SMS text messaging functionality that they relied on for notifications.
App crashes, glitches, and technical bugs
3of the 18 read17%
Users report the app does not work, has frequent glitches, age verification errors, and bugs making it difficult to find classes.
FaceApp: Gesichtsbearbeitung4.73★ from 1.8M4 complaints · 15 of 27
United States · 27 of the last 55 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, Germany, France
Paywall blocks all or nearly all features
6of the 27 read22%
Reviews report that virtually every feature requires a paid subscription, with only one or two free options available.
Cannot find or complete subscription cancellation
3of the 27 read11%
Users report the app either hides the cancellation option or makes it impossible to actually cancel their subscription.
Subscription cost keeps rising annually
3of the 27 read11%
Reviews mention subscription prices have increased significantly over time, from $20 to $60 per year, with no new features added.
USPS Mobile®4.77★ from 1.8M3 complaints · 9 of 20
United States · 20 of the last 65 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, Germany
Package tracking timestamps change retroactively
3of the 20 read15%
Tracking timestamps are inaccurate and change after the fact to make delivery times look better, causing package delays.
Password authentication and login issues
3of the 20 read15%
Users cannot log in reliably; correct passwords are rejected and users must change passwords repeatedly or re-log in frequently.
App crashes and fails to load
3of the 20 read15%
App does not load correctly, stopped working entirely after initial use, or crashes repeatedly.
Bumble: Dating & Partnersuche4.32★ from 1.8M7 complaints · 35 of 81
United States · 81 of the last 90 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, Britain, France
Essential features locked behind expensive premium paywall
10of the 81 read12%
Users report core features like seeing likes, messaging, and filtering require expensive premium subscriptions, with basic functionality costing $20-$100+.
Unauthorized charges and difficult subscription cancellation
5of the 81 read6%
Users report being charged without consent, automatic renewal despite cancellation requests, and inability to manage subscriptions through website or Apple.
Unresponsive or inaccessible customer service
4of the 81 read5%
Customers cannot reach human support, receive denials of reported issues, experience month-long waits, and cannot resolve account problems.
Best Buy: Tech Deals & Savings4.87★ from 1.8M3 complaints · 9 of 22
United States · 22 of the last 58 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
App crashes and freezes during use
3of the 22 read14%
App crashes when applying filters, freezes when shopping, and becomes unusable after multiple interactions.
Payment methods rejected or require re-authentication
3of the 22 read14%
App won't accept Best Buy credit cards or existing payment methods, and forces users to re-link bank information after updates.
App runs slowly and drains battery
3of the 22 read14%
App is horribly slow, lags frequently, and drains battery quickly during longer usage across different phones.
Tinder Dating App: Chat & Date4.05★ from 236k9 complaints · 53 of 85
Germany · 85 of the last 99 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also United States, France, Britain
Abundant fake and bot profiles
9of the 85 read11%
App is full of fake profiles, bots, scammers, and suspicious accounts from abroad posing as locals.
Excessive subscription and add-on fees
7of the 85 read8%
Constant pressure to buy premium, gold, platinum, boosts, and extras; subscription costs keep increasing.
Promised features removed or hidden
7of the 85 read8%
Top picks disappeared, sent likes not visible, explore groups replaced with distant events, features removed after updates.
XBOX4.55★ from 38knot read yet
Germany · 31 of the last 50 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also France, United States, Britain
Vita Mahjong4.90★ from 1.7M2 complaints · 11 of 56
United States · 56 of the last 150 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also France, Britain, Germany
Excessive ads blocking gameplay
7of the 56 read13%
Players report constant, unskippable ads that take up more time than actual gameplay and cannot be dismissed without closing the app.
False claim of no ads
4of the 56 read7%
Game is advertised as ad-free but contains abundant ads, with reviewers citing screenshots and calling it false advertising and a scam.
Affirm: Buy now, pay over time4.87★ from 1.7M4 complaints · 13 of 40
United States · 40 of the last 53 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
App stuck on passcode confirmation screen
4of the 40 read10%
Users cannot get past the passcode creation or confirmation screen; app won't accept keystroke input to confirm passcode.
Refunds take months to process
3of the 40 read8%
Users report extremely long delays receiving refunds, sometimes 60+ days or months, while payment reminders arrive immediately.
Cannot log in to account
3of the 40 read8%
Users cannot log in; app either won't accept credentials, automatically logs them out, or gets stuck requiring PIN reset.
Nike: Engineered for Athletes4.80★ from 70knot read yet
Germany · 41 of the last 50 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also United States, France, Britain
Gardenscapes4.69★ from 1.7M5 complaints · 33 of 65
United States · 65 of the last 108 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also France, Germany, Britain
Levels impossible without paying money
12of the 65 read18%
Players say levels are designed to be unbeatable without spending money on power-ups, moves, or bonuses to force purchases.
Game became much harder after updates
7of the 65 read11%
Recent updates made levels significantly harder, power-ups weaker, and progression slower, ruining what was once enjoyable.
Game does not match ads shown
6of the 65 read9%
The game advertised in app store ads and other games looks nothing like the actual gameplay experience.
CVS Health4.69★ from 1.7M1 complaints · 3 of 48
United States · 48 of the last 150 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Appointment display and rescheduling problems
3of the 48 read6%
Appointments don't show in the app or can't be rescheduled, and wait times are longer than scheduled.
CNN: Live & Breaking News4.77★ from 1.7M4 complaints · 28 of 50
United States · 50 of the last 54 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, France, Germany
Articles behind paywall despite free access expectations
17of the 50 read34%
Most articles require paid subscription; users expect free access like other news apps offer.
Too many ads and excessive commercial content
5of the 50 read10%
App contains excessive ads, long commercial breaks, heavy self-promotion even for paid subscribers.
App crashes, freezes, and fails to load
3of the 50 read6%
App frequently crashes, gets stuck on splash screen, freezes on logo, requires constant restarts.
Lieferando.de4.70★ from 1.7M4 complaints · 21 of 43
Germany · 43 of the last 76 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also United States, Britain, France
Unresponsive or unhelpful customer support
8of the 43 read19%
AI chatbot cannot help with problems; no real human support available; complaints ignored or unresolved for weeks.
Discount codes and vouchers don't work
6of the 43 read14%
Promotional codes, gift vouchers, and discount offers fail to apply at checkout or are invalid despite meeting conditions.
Food ordered but never delivered or arrives falsely marked complete
4of the 43 read9%
Orders marked delivered but never arrive; couriers don't ring bell or contact customer; money not refunded.
Instacart Shopper: Earn money4.81★ from 1.6M6 complaints · 22 of 65
United States · 65 of the last 116 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Customer service unhelpful or unreachable
5of the 65 read8%
Support provides only automated responses, lies about payment updates, or is completely unavailable when shoppers need help.
Stuck on waitlist unable to get approved
4of the 65 read6%
Shoppers report being on the waitlist for years without approval or meaningful communication, even after being told they were off the list.
App crashes, lags, or fails verification
4of the 65 read6%
Reviewers report loading delays, inability to complete setup steps, face verification failures, and login problems.
Redfin: Buy, Sell & Rent Homes4.80★ from 1.6M3 complaints · 9 of 24
United States · 24 of the last 55 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
No response from Redfin agents or support
3of the 24 read13%
Reviewers report being ignored when trying to contact agents, with multiple attempts going unanswered.
Search and location features malfunction
3of the 24 read13%
App returns wrong locations, ignores search criteria, and fails to acquire location when viewing listings.
Recent updates broke working features and usability
3of the 24 read13%
App redesign removed filtering options, introduced decision fatigue, and favorites display incorrectly.
Alaska Hawaiian4.80★ from 1.6M5 complaints · 17 of 41
United States · 41 of the last 73 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Check-in process broken or confusing
4of the 41 read10%
Check-in fails, shows incorrect timing messages, prevents seat selection, or requires going to airport counter instead of completing online.
App is glitchy and unreliable overall
4of the 41 read10%
Users describe the app as clunky, glitchy, and worse than before, with poor performance and degraded functionality over time.
App constantly logs users out
3of the 41 read7%
Users report being frequently logged out and required to sign in repeatedly, even when choosing to remember their device.
PlutoTV: Stream Free Movies/TV4.78★ from 1.6M4 complaints · 24 of 41
United States · 41 of the last 67 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, France
Recent app update made interface worse and harder to use
8of the 41 read20%
Update changed channel layout, made app slower, cluttered menu, reorganized content confusingly, and broke basic functionality.
Videos won't play, buffer endlessly, or skip unexpectedly
7of the 41 read17%
Apps loops first few seconds, stays on buffering, skips randomly through content, or fails to load episodes at all.
Extreme number of advertisements during playback
5of the 41 read12%
Ad breaks occur constantly, every few minutes, with one-sided political ads appearing six or more times per episode.
Chime® – Mobile Banking4.83★ from 1.6M4 complaints · 12 of 24
United States · 24 of the last 91 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Fraud claims denied despite evidence
3of the 24 read13%
Customers report unauthorized charges and theft, but Chime denies their fraud disputes even with evidence and documentation provided.
Money disappears with no explanation
3of the 24 read13%
Customers report money mysteriously taken from their accounts without authorization or explanation, with no refund or resolution.
No way to reverse transfers to other users
3of the 24 read13%
Once money is transferred to another Chime user, customers say there's no way to recover it even if sent by mistake.
Adobe Scan: PDF & OCR Scanner4.78★ from 327knot read yet
Germany · 17 of the last 61 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also United States, France, Britain
Paycom4.77★ from 1.6M4 complaints · 15 of 22
United States · 22 of the last 55 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, France, Britain
Poor connectivity and loading failures
4of the 22 read18%
App frequently fails to connect or load, whether on WiFi or cellular, and doesn't work reliably.
Recent update made interface harder to use
4of the 22 read18%
New update with AI made the app more complicated and cumbersome, requiring more steps to find information.
App is slow and laggy
4of the 22 read18%
App takes forever to load, lags constantly, and is too slow to clock in and out properly for work.
Angry Birds 24.62★ from 1.6M1 complaints · 4 of 44
United States · 44 of the last 115 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Excessive in-app purchases and paywalls
4of the 44 read9%
Players complain the game is riddled with micro-transactions, money grabs, and expensive deals shoved in their faces constantly.
GroupMe4.72★ from 1.6M5 complaints · 24 of 35
United States · 35 of the last 53 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, France, Germany
Cannot log in to account
9of the 35 read26%
Users report being unable to sign in despite correct credentials, with app freezing or showing error messages while web login works.
SMS text message forwarding removed
5of the 35 read14%
GroupMe stopped forwarding messages as SMS texts, requiring users to use the app instead, eliminating a key feature.
Account locked or frozen unexpectedly
4of the 35 read11%
Users report accounts frozen or locked due to age verification, inactivity, or duplicate phone numbers with no resolution from support.
leboncoin4.66★ from 1.6M6 complaints · 23 of 74
France · 74 of the last 154 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Excessive advertising, especially full-screen and unskippable
6of the 74 read8%
Full-screen ads that cannot be closed, ads on every app launch, long unskippable video ads, and ads interrupting normal use.
Unresponsive or absent customer support
5of the 74 read7%
Customer support takes weeks to respond, is nearly unreachable, ignores messages, or provides automated unhelpful responses.
Accounts blocked or suspended without explanation
3of the 74 read4%
Accounts blocked unexpectedly with no justification, making stored funds or income inaccessible.
Jimmy John’s Sandwiches4.90★ from 1.5M3 complaints · 13 of 25
United States · 25 of the last 50 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Intrusive ads after ordering
6of the 25 read24%
App shows ads for unrelated products like gambling and Audible after you complete your order, forcing you to click through them.
Rewards program doesn't work or redeem
4of the 25 read16%
Users cannot redeem accumulated rewards, see rewards balance, or apply point discounts to orders despite having loyalty points.
App is overly complicated to use
3of the 25 read12%
Ordering process is unnecessarily convoluted with confusing menus, promotions, and workflows that make simple orders take too long.
YouTube Music4.77★ from 1.5M6 complaints · 22 of 46
United States · 46 of the last 70 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also France, Britain, Germany
Missing or broken search and download features
4of the 46 read9%
No search option on homepage, download button broken, and downloads not always accessible offline despite being stored.
App very slow and crashes frequently
4of the 46 read9%
Downloaded music takes over a minute to load, app crashes daily, and performance is inconsistent across devices.
Household-based account restrictions
4of the 46 read9%
App enforces household restrictions that cut off legitimate users and forces them to pay for multiple accounts.
WhatsApp Business4.68★ from 1.5M4 complaints · 14 of 40
United States · 40 of the last 116 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, Germany, France
Account banned or blocked without clear reason
4of the 40 read10%
Accounts get suspended or banned suddenly during normal use, with no explanation and no helpful support response.
App crashes and forces reinstallation
4of the 40 read10%
App frequently crashes on opening or during use, requiring users to delete and reinstall repeatedly to make it work.
Cannot log in or stays logged out
3of the 40 read8%
Users cannot complete login, get stuck on the login screen, or are constantly logged out without explanation.
Gauth: AI Study Companion4.83★ from 1.5M1 complaints · 7 of 22
United States · 22 of the last 169 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain
AI provides wrong answers consistently
7of the 22 read32%
The app frequently gives incorrect answers to math problems, even when users mark answers wrong and ask again.
Bird — Ride Electric4.89★ from 1.5M6 complaints · 18 of 33
United States · 33 of the last 67 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
App won't end rides, charges continue until limit reached
3of the 33 read9%
Riders can't end rides no matter what they do, app keeps charging by the minute until maximum payment is reached.
Disputed charges not refunded, money stuck in account
3of the 33 read9%
Customers report being overcharged, unable to get refunds or withdraw unused credit from their accounts despite complaints.
Scooters and bikes don't work or stop mid-ride
3of the 33 read9%
Vehicles fail to operate, stop in the middle of the road, or won't unlock, but customers are still charged.
AccuWeather: Weather Forecast4.59★ from 1.5M6 complaints · 32 of 54
United States · 54 of the last 70 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, France, Germany
App crashes or won't open at all
8of the 54 read15%
App won't open, shows blank screens, freezes, or requires force-closing and reinstalling repeatedly.
Excessive ads blocking weather information
7of the 54 read13%
Aggressive ads, pop-ups with fake exit buttons, and ads appearing during severe weather alerts obstruct access to forecasts.
Weather forecasts are inaccurate or drastically change
6of the 54 read11%
Forecasts wrong about precipitation timing, rain conditions, or change drastically day-to-day; app doesn't match actual weather.
Old Navy: Shop for New Clothes4.88★ from 1.5M2 complaints · 9 of 21
United States · 21 of the last 154 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
App crashes, freezes, and fails to load
6of the 21 read29%
App constantly freezes, won't load, crashes with errors, requires force closes and restarts to function.
App shows wrong product availability
3of the 21 read14%
Items display as sold out or unavailable in the app when they are actually in stock on the website.
Ford™4.51★ from 30knot read yet
Germany · 36 of the last 50 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also United States, Britain
Lidl Plus4.76★ from 1.5M3 complaints · 38 of 82
Britain · 82 of the last 108 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, France, United States
App requires iOS 16 or later, incompatible with older phones
25of the 82 read30%
Update requires iOS 16 but many users have older iPhones that cannot update, locking them out of the app and their earned points and discounts.
Unable to access accumulated points and vouchers after update
7of the 82 read9%
Users who had built up points and vouchers can no longer access or redeem them because they cannot update the app on their older devices.
Forced app update with no option to use older compatible version
6of the 82 read7%
App forces users to update without allowing them to continue using the last compatible version, even when they cannot meet the new requirements.
JetBlue4.86★ from 1.5M3 complaints · 16 of 42
United States · 42 of the last 51 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Flights canceled with poor compensation
7of the 42 read17%
Multiple flight cancellations with inadequate refunds, vouchers, or rebooking; passengers left stranded or losing money.
App crashes, freezes, and fails to load
5of the 42 read12%
App freezes during ticket purchase, won't load properly, displays errors, and crashes unexpectedly during critical functions.
Consistently delayed flights with poor communication
4of the 42 read10%
Flights repeatedly delayed by hours with little notice or updates until late in the wait.
Hulu: Stream TV shows & movies4.57★ from 1.4M7 complaints · 38 of 54
United States · 54 of the last 57 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Excessive ads interrupting content
12of the 54 read22%
Too many ads, too frequently, making shows unwatchable and ruining viewing experience despite paying for subscription.
App crashes, freezes, or fails to load
8of the 54 read15%
App frequently crashes, freezes on blank screens, fails to load, or requires repeated restarts to function.
TV app buffering and error codes
4of the 54 read7%
Apple TV app constantly buffers, displays error codes, and requires force stop and restart between every show.
Wingstop4.91★ from 1.4M6 complaints · 25 of 54
United States · 54 of the last 70 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Payment fails or gets declined
6of the 54 read11%
Reviewers report payment processing errors across multiple card types and payment methods, preventing order completion.
App crashes, glitches, or freezes during use
6of the 54 read11%
The app frequently glitches out, locks up, fails to load, and takes excessive time to complete basic functions.
Rewards points disappear or don't accrue
4of the 54 read7%
Users lose points after app updates, accounts reset to zero, and manually entered codes don't guarantee credit.
mobile.de: Autos kaufen & mehr4.70★ from 1.4M5 complaints · 33 of 49
Germany · 49 of the last 59 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also France
Phone overheats and app freezes during use
11of the 49 read22%
App causes phone to overheat within minutes, causing lag, freezing, and forcing slow mode; happens across multiple devices.
Recent app redesign made interface worse and less usable
9of the 49 read18%
New design is cluttered and hard to navigate; reviewers preferred the old interface and think the redesign made everything worse.
New search interface is confusing and cumbersome
7of the 49 read14%
New search system splits settings across multiple tabs and windows, making it overly complicated compared to the old straightforward interface.
StubHub: Event Tickets4.76★ from 1.4M6 complaints · 35 of 63
United States · 63 of the last 73 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Tickets never received or delivered late
11of the 63 read17%
Buyers paid for tickets but never received them, or received them too close to event time to attend.
Fake, voided, or invalid tickets received
5of the 63 read8%
Tickets purchased through StubHub turned out to be counterfeit, voided, or rejected at venue entry.
Wrong tickets or seat location delivered
5of the 63 read8%
StubHub sent incorrect tickets, wrong sections, or seats worse than advertised or purchased.
Amazon Fire TV4.27★ from 51knot read yet
Germany · 33 of the last 50 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also United States, Britain, France
Wetherspoon4.74★ from 1.4M2 complaints · 9 of 28
Britain · 28 of the last 50 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
App crashes or fails to open
5of the 28 read18%
App crashes on startup, shows white screens, won't load menus, or becomes unresponsive after selecting pub and table.
Payment methods not working
4of the 28 read14%
Apple Pay, debit cards, and bank cards fail to process payments after updates; PayPal removed without adequate alternatives.
Xfinity4.29★ from 1.4M8 complaints · 34 of 118
United States · 118 of the last 140 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Internet speed consistently slow
5of the 118 read4%
Users report persistent slow internet speeds and poor performance despite paying for high-speed service.
Service outages without resolution updates
5of the 118 read4%
Internet and TV service go down with no explanation or updates on when service will be restored.
Virtual assistant chatbot is useless
4of the 118 read3%
The app's AI assistant and chatbot fail to resolve issues, don't understand requests, and talk in circles.
ParkMobile: Park. Pay. Go.4.76★ from 1.4M6 complaints · 21 of 33
United States · 33 of the last 60 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
No refunds or changes to parking sessions
5of the 33 read15%
Users cannot modify or cancel sessions or get refunds for mistakes, even app errors, with inflexible customer service refusing help.
Excessive transaction and platform fees
4of the 33 read12%
App charges high fees per transaction, extension, or session that exceed cost of parking, making it more expensive than paying meters.
Unwanted spam and marketing notifications
3of the 33 read9%
App sends excessive marketing notifications and deceptive gift card offers despite notification settings being disabled.
MLB Ballpark4.63★ from 1.4M6 complaints · 34 of 65
United States · 65 of the last 78 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Purchased or transferred tickets don't appear
9of the 65 read14%
Tickets show on website or are sent/purchased but don't display in the app, or appear and then disappear.
Email verification broken or not sent
9of the 65 read14%
Verification emails don't arrive, links don't work, or clicking them loops back to app store instead of verifying tickets.
Confusing interface and poor usability
5of the 65 read8%
App is confusing, unintuitive, requires too many steps to access tickets, and has an awful user experience.
StockX - Sneakers and Apparel4.78★ from 1.3M3 complaints · 9 of 28
United States · 28 of the last 59 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Hidden fees and price increases at checkout
3of the 28 read11%
Prices shown are misleading; additional fees, duties, and taxes appear only at checkout, making final cost much higher than advertised.
Counterfeit or wrong items received
3of the 28 read11%
Users received fake sneakers, wrong product versions, or items completely different from what was ordered and paid for.
No returns or exchanges for unworn items
3of the 28 read11%
Users cannot return or exchange brand new, unworn shoes, and returns that are accepted involve long waits without clear timelines.
Frontier Airlines4.72★ from 1.3M4 complaints · 17 of 42
United States · 42 of the last 63 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Check-in process fails with errors and timeouts
7of the 42 read17%
Users report the check-in feature repeatedly crashes, times out, freezes, or returns errors, making it impossible to check in before flights.
App crashes, glitches, and fails to load
4of the 42 read10%
The app frequently crashes, glitches, and fails to load basic features or complete tasks, requiring constant reopening and updates.
Cannot sign up, log in, or access accounts
3of the 42 read7%
Users cannot create accounts, sign up, reset passwords, or link previously booked trips to their accounts.
T-Life4.79★ from 1.3M7 complaints · 26 of 57
United States · 57 of the last 68 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
App runs extremely slowly and freezes
5of the 57 read9%
App is extremely slow, freezes, lags, buffers, and struggles to load content or navigate between screens.
SyncUp watch and device tracking doesn't work
5of the 57 read9%
SyncUp features fail to load, show delayed locations, or display black boxes instead of device information.
App logs out and forgets login credentials
4of the 57 read7%
App constantly logs users out and refuses to remember login information, Face ID, or passwords even after setup.
Tubi: Movies & Live TV4.78★ from 1.3M3 complaints · 14 of 39
United States · 39 of the last 121 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain
Favorite movies and shows removed
6of the 39 read15%
Popular titles like Twilight, Bring It On, and classic movies are being removed from the platform without explanation.
Excessive ads interrupting viewing
4of the 39 read10%
Ads play every 5-10 minutes, interrupt mid-scene and mid-sentence, and are longer and more frequent than cable TV.
App freezes, crashes, and won't load
4of the 39 read10%
Movies won't load or play, app freezes mid-viewing, and features fail to work properly.
BBC Weather4.63★ from 1.2M3 complaints · 16 of 25
Britain · 25 of the last 54 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Weather forecasts wildly inaccurate
9of the 25 read36%
The app frequently shows wrong weather conditions compared to what actually happens and contradicts BBC News forecasts.
Daily weather symbol shows worst conditions
4of the 25 read16%
The single icon for each day displays the worst weather in that 24-hour period instead of the most representative or likely conditions.
Cannot add or delete saved locations
3of the 25 read12%
Users are unable to add new locations or remove existing ones, a bug that persists across updates and customer service responses.
UPS4.58★ from 1.2M9 complaints · 57 of 86
United States · 86 of the last 123 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, Britain, France
Packages consistently delayed beyond estimated delivery date
10of the 86 read12%
Packages regularly arrive days late with no explanation, making original delivery windows and estimates completely unreliable.
False or inadequate delivery attempts
7of the 86 read8%
Drivers claim delivery attempts without actually knocking on doors or ringing doorbells, forcing customers to wait all day.
Customer service unresponsive or unhelpful
7of the 86 read8%
Cannot reach support by phone or chat; automated responses and transfers between agents without resolution.
Taco Bell Fast Food & Delivery4.66★ from 1.1M8 complaints · 75 of 101
United States · 101 of the last 115 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
New UI design hard to navigate
35of the 101 read35%
The redesigned app interface is confusing, cluttered, and requires too many clicks and scrolls to find menu items.
Checkout and payment system broken
15of the 101 read15%
Users cannot complete purchases; app displays vague 'something went wrong' errors at checkout without specifying which items are unavailable.
Order tracking and status information missing
6of the 101 read6%
The new app removes the ability to track orders, see driver details, or access order status after placing an order.
Hinge Dating App: Date & Meet4.41★ from 1.1M6 complaints · 47 of 70
United States · 70 of the last 176 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, France, Germany
Account banned with no explanation or appeal
13of the 70 read19%
Users report being banned during signup or after minimal activity with no reason given, and appeals are automatically rejected or ignored.
Algorithm fails to deliver promised matches
9of the 70 read13%
Users say the matching algorithm doesn't work: they get few or no matches despite good profiles, or matches that don't fit their stated preferences.
Too many features locked behind paywall
8of the 70 read11%
Users say almost everything requires payment: seeing likes, sending messages, viewing profiles, and other core features are subscription-only.
CapCut: Photo & Video Editor4.61★ from 1.1M10 complaints · 179 of 277
United States · 277 of the last 609 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, Britain, France
Free features moved behind paywall
62of the 277 read22%
Users report features previously free are now pro-only, including extract audio, chroma key, voice effects, and quality exports.
Paid subscriptions not providing promised benefits
26of the 277 read9%
Users paid for pro but weren't granted features, had subscriptions cancelled without consent, or faced billing errors.
AI features ignore prompts or produce wrong results
20of the 277 read7%
Users report AI video generation, text-to-speech, and auto-caption features fail to follow instructions or deliver incorrect output.
Depop - Buy & Sell Clothes4.82★ from 1.0M10 complaints · 150 of 245
United States · 245 of the last 656 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, Britain, France
Money stuck in account, unable to withdraw funds
27of the 245 read11%
Sellers cannot withdraw their earnings; the app blocks withdrawals, shows errors, or holds funds indefinitely with no resolution.
Account suspended or banned without explanation
26of the 245 read11%
Users report their accounts suspended or banned suddenly with no clear reason, unable to appeal or access funds.
Customer service ignores emails and support requests
20of the 245 read8%
Reviewers report that Depop support ignores emails, provides only automated replies, and takes weeks or never responds to customer issues.
Yahoo Fantasy Sports: NFL, MLB4.79★ from 941k7 complaints · 33 of 89
United States · 89 of the last 140 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, France, Germany
Unstoppable notification spam despite turning off settings
8of the 89 read9%
Reviewers report incessant push notifications for ads, betting, and unwanted sports despite disabling all notification settings multiple times.
Login failures and authentication problems
5of the 89 read6%
Users unable to sign in, stuck in login loops, get white screens, two-factor authentication takes forever, or autosign into wrong accounts.
Confusing interface and poor layout design
5of the 89 read6%
Reviewers find the app unintuitive, difficult to navigate, with poor draft layout and unclear features like hidden swipe gestures.
Sonos4.57★ from 931k6 complaints · 43 of 52
United States · 52 of the last 79 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, Germany, France
Speakers frequently disconnect and disappear from app
15of the 52 read29%
Speakers vanish from the app, won't stay connected, require constant reboots and troubleshooting to reconnect.
App crashes, freezes, stalls, and loads very slowly
7of the 52 read13%
App constantly crashes, freezes, stalls, and takes forever to load, making the system frustrating to use.
User interface is confusing, overcomplicated, and unintuitive
6of the 52 read12%
App is confusing and difficult to navigate; switching zones, changing sources, and controlling speakers is unnecessarily complicated.
easyJet: Travel App4.80★ from 874k6 complaints · 21 of 52
Britain · 52 of the last 56 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, France
Unable to complete flight booking
4of the 52 read8%
Users cannot select flights, add bookings, or complete purchases; selections disappear or fail to process.
App buttons and fields unresponsive
4of the 52 read8%
Touchscreen elements don't respond properly; clicks register in wrong places or dropdown selectors fail entirely.
App freezes and crashes constantly
4of the 52 read8%
App freezes during searches, won't load, crashes on opening, or becomes unusable after updates.
Vivint4.61★ from 864k8 complaints · 58 of 61
United States · 61 of the last 94 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
App takes too long to load camera feeds
12of the 61 read20%
When doorbell rings or alerts arrive, app takes minutes to load video, by which time the person is gone or event is missed.
Poor customer service and unfulfilled promises
8of the 61 read13%
Customer service unhelpful or evasive, technicians don't show up, support staff clueless, sales reps deceived customers into contracts.
Sensors, equipment, and smart home features malfunction
8of the 61 read13%
Sensors lose connection, keypad offline messages, garage doors stick, lights and door locks don't respond, thermostat goes offline.
SmartThings4.57★ from 839k7 complaints · 41 of 55
United States · 55 of the last 79 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, Britain, France
App fails to connect to or find devices
11of the 55 read20%
Users cannot add, connect to, or find their Samsung devices despite multiple attempts; app reports devices offline or unreachable.
App crashes, freezes, or becomes unresponsive
8of the 55 read15%
App hangs with spinning loading circles, stops responding, crashes when opened, or requires constant restarting and redownloading.
App constantly signs user out or requires re-authentication
5of the 55 read9%
App frequently logs users out, forces repeated sign-ins, or requires re-login every time the app is opened.
GoPro Quik4.78★ from 833k7 complaints · 31 of 50
United States · 50 of the last 53 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, Britain, France
App crashes and freezes frequently
7of the 50 read14%
App crashes constantly, freezes on loading screens, freezes while editing, and force closes when reviewing files or playing videos.
Cannot connect to GoPro camera reliably
6of the 50 read12%
App fails to connect to cameras despite Bluetooth enabled, won't pair with newer models, and older cameras stopped working after updates.
Missing essential core features
5of the 50 read10%
Multi-camera control missing, no Windows version, no TV casting or HDMI support, and auto-edit cannot remove music or customize video arrangement.
Airbnb4.64★ from 139knot read yet
France · 61 of the last 69 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also United States, Britain, Germany
Google Health (Fitbit)4.47★ from 702k7 complaints · 41 of 92
United States · 92 of the last 112 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, Germany, France
Interface is cluttered and hard to navigate
10of the 92 read11%
The new Google Health interface is clunkier, messier, and more difficult to use than the original Fitbit app's simple design.
Device fails to sync with app
8of the 92 read9%
Users report their Fitbit devices won't sync, sync inconsistently, or stop syncing altogether since the Google Health update.
Sleep tracking data missing or inaccurate
6of the 92 read7%
Sleep data frequently doesn't show up, is way off, or analytics cannot be viewed after syncing despite working before.
Pokémon GO4.00★ from 654k8 complaints · 51 of 95
United States · 95 of the last 150 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, France, Germany
Raids crash and consume paid passes without refund
11of the 95 read12%
Raids freeze or glitch, players lose remote raid passes, support denies reimbursement or offers inadequate compensation.
Game is prohibitively expensive and exploitative
10of the 95 read11%
High prices for passes, items, and events; gym payouts capped; rewards feel insufficient for money spent.
Shiny encounter rates drastically reduced
8of the 95 read8%
Shiny rates dropped to 1/512 or worse; players report months without shinies despite spending money on events.
FOX News: US & World Headlines4.49★ from 588k8 complaints · 51 of 78
United States · 78 of the last 95 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Ads trigger accidentally while scrolling
14of the 78 read18%
Ads are hypersensitive; merely scrolling near them or touching nearby opens ads, forcing users out of the app repeatedly.
Excessive popups and ads clog content
11of the 78 read14%
Too many popups and ads make the app cluttered and difficult to read news articles; users find the experience frustrating and distracting.
Live TV shows unauthorized error
5of the 78 read6%
Users cannot watch live TV or videos; the app shows an authorization error despite being logged in and having valid provider subscriptions.
Character AI: Chat, Talk, Text4.28★ from 559k6 complaints · 47 of 68
United States · 68 of the last 119 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, Germany
Ads interrupt chat constantly
16of the 68 read24%
Ads appear every few minutes or messages, interrupting conversations mid-chat with long unskippable ads that crash or freeze the app.
Message and swipe limits restrict usage
8of the 68 read12%
App now limits messages and swipes with cooldown timers, forcing users to wait hours or pay, removing the unlimited messaging from before.
Age verification system broken or invasive
7of the 68 read10%
New ID verification requirement doesn't work properly, is unnecessary for verified adults, exposes personal data, and blocks access to the app.
AXS Tickets4.63★ from 528k7 complaints · 29 of 53
United States · 53 of the last 56 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, France
Ticket transfer not working or delayed
5of the 53 read9%
Ticket transfers fail to process, get stuck pending, or never arrive even after multiple attempts and customer support contact.
Payment method rejected or not processing
5of the 53 read9%
Credit card and payment methods are declined or rejected as invalid even when correct, preventing ticket purchases.
Falsely flagged as bot, account locked
4of the 53 read8%
App blocks users as suspected bots for normal activity like checking multiple events or refreshing, locking them out from purchasing.
My O2 - UK Offers, Data, Bills4.46★ from 509k8 complaints · 54 of 51
Britain · 51 of the last 53 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
App redirects to website instead of working
10of the 51 read20%
Core functions redirect users to browser or Virgin Media website, defeating the purpose of the app and often failing to load.
App quality collapsed after Virgin merger
10of the 51 read20%
App was functional before Virgin takeover but has become unusable, with users comparing it negatively to the previous O2 experience.
Core functions not working
8of the 51 read16%
Basic features like checking balance, topping up, viewing data usage, and managing account extras are broken or unavailable.
ReelShort - Stream Drama & TV4.69★ from 504k8 complaints · 107 of 127
United States · 127 of the last 614 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, Britain, France
Advertised as free but requires payment
27of the 127 read21%
App claims to be free or ads claim free viewing, but paywalls appear after initial content, forcing users to buy coins or subscribe.
Subscription continues charging after cancellation
16of the 127 read13%
Users cancel subscriptions but keep getting charged weekly or multiple times per month, with difficulty stopping the charges.
Ads longer than or equal to episodes
15of the 127 read12%
Advertisements are extremely long, often longer than the short episodes themselves, making viewing unbearable.
DailyPay On-Demand Pay4.83★ from 499k8 complaints · 31 of 53
United States · 53 of the last 82 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Login loop trapping users on sign-in screen
5of the 53 read9%
App prompts to log in, then immediately returns to login screen, requiring uninstall and reinstall to access account.
App crashes constantly requiring reinstallation
5of the 53 read9%
App crashes daily or multiple times per use, forcing users to delete and reinstall repeatedly to function.
Forced logout with no way to log back in except reinstalling
5of the 53 read9%
App logs users out unexpectedly and refuses login until app is uninstalled and reinstalled, happening repeatedly.
NFL4.48★ from 412k6 complaints · 31 of 50
United States · 50 of the last 52 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, France, Germany
Blackout restrictions prevent watching local and out-of-market games
8of the 50 read16%
Subscribers cannot watch their local team's games or out-of-market games despite paying for the app, with blackout restrictions making the service worthless.
Cannot stream games on TV, phone or tablet only
6of the 50 read12%
The app only works on phones and tablets; subscribers cannot stream games on TVs, Roku, Fire Stick, or other TV devices despite paying for premium access.
Limited game selection and incomplete subscription coverage
5of the 50 read10%
The subscription provides access to only a small number of games; many advertised games are unavailable on the app despite paying for premium access.
RTL+4.55★ from 352k4 complaints · 51 of 58
Germany · 58 of the last 65 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
App fails to open or load on iOS devices
36of the 58 read62%
App won't open on iPhone, iPad, or Apple TV; freezes at loading screen or fails to start despite reinstalling.
Too much advertising despite paid subscription
8of the 58 read14%
Excessive ad breaks even with paid tier; ads appear every few minutes, over two minutes long, or repeat constantly.
Support team unresponsive or ineffective
4of the 58 read7%
Support doesn't respond or ignores complaints; repeated promises of 'working on it' with no fixes after weeks.
DPD4.53★ from 344k5 complaints · 25 of 62
Britain · 62 of the last 68 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
False delivery attempt claims with no proof
8of the 62 read13%
Drivers claim failed delivery attempts with fake or wrong-address photos despite recipients being home or providing instructions.
Impossible to reach customer support via app
7of the 62 read11%
Chat feature advertised as instant but doesn't work, open, or respond; no alternative contact methods provided in app.
Parcels delivered to wrong address or location
4of the 62 read6%
Drivers consistently deliver to wrong house numbers, streets, or buildings despite address being correct in system.
UKG Pro4.66★ from 312k7 complaints · 75 of 94
United States · 94 of the last 112 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, France, Germany
App extremely slow, freezes, or stuck loading
21of the 94 read22%
Reviewers describe infinite loading wheels, long pauses on any action, app freezing, and requiring constant force closes.
Confusing layout and hard to navigate interface
15of the 94 read16%
Users find the app unintuitive, poorly designed, and difficult to perform basic tasks like viewing schedules, requesting time off, or making changes.
Cannot log in or login fails repeatedly
9of the 94 read10%
Users report being locked out, password not recognized, login credentials not working, infinite login loops, or getting stuck on login screens.
Priority Rewards & Tickets4.76★ from 303k5 complaints · 39 of 51
Britain · 51 of the last 52 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
App login failures and authentication errors
16of the 51 read31%
Users cannot log in to the app; it shows error messages like 'sorry there was a problem with your request, try again later' or blank screens, persisting for weeks or months.
Rewards quality and frequency have degraded significantly
10of the 51 read20%
Rewards used to be guaranteed, varied, and valuable; now users mostly see 'Great spin but no win', prizes are worse, and frequency has dropped dramatically.
App crashes, won't load, or displays incorrectly
7of the 51 read14%
App fails to load, crashes, displays blank screens, doesn't function properly on iOS or iPad, or gets stuck in loops since Virgin Media took over.
Sky News: Breaking, UK & World4.56★ from 282k6 complaints · 51 of 57
Britain · 57 of the last 68 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Dark mode removed in latest update
14of the 57 read25%
Update removed dark mode setting that was previously available, forcing users to read on bright white background.
Excessive ads and intrusive advertising placement
12of the 57 read21%
Too many ads throughout the app; ads pop up while scrolling, play automatically, appear before videos, and sometimes precede sensitive news.
Too many videos replacing readable articles
11of the 57 read19%
App now prioritizes videos over text articles; users who prefer reading news instead of watching are frustrated.
Meetup: Social Events & Groups4.72★ from 273k7 complaints · 31 of 49
United States · 49 of the last 53 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Britain, France, Germany
Excessive paywalls and pay-per-feature design
8of the 49 read16%
Users report nearly all features are behind paywalls, including basic functions like messaging and group creation, making the app difficult to use for free.
Unauthorized or unclear billing charges
5of the 49 read10%
Users were charged repeatedly, charged full amounts instead of free trials, charged weekly instead of as agreed, or charged for subscriptions they never authorized.
Numerous bugs, glitches, and UI malfunctions
5of the 49 read10%
Users report the app has many glitches, broken basic operations like reporting spam, users get trapped on screens, and basic features don't work reliably.
Claude by Anthropic4.57★ from 29k12 complaints · 230 of 300
Germany · 305 of the last 557 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also United States, Britain, France
Usage limits reached too quickly despite paid subscription
62of the 300 read21%
Pro subscribers hit daily, weekly, or session limits after just a few messages or minutes, making the service unusable for ongoing work.
AI provides low-quality, incomplete, or unhelpful responses
35of the 300 read12%
Responses are vague, incomplete, error-prone, repetitive, or fail to address what was asked, wasting tokens.
App crashes, freezes, or displays error messages preventing use
25of the 300 read8%
App fails to load with 'something went wrong' errors, freezes, crashes, or becomes completely non-functional after updates.
BetMGM - Sportsbook & Casino4.75★ from 261k8 complaints · 54 of 82
United States · 82 of the last 101 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Casino games appear rigged or unfairly programmed
10of the 82 read12%
Users claim slots never trigger bonuses, games disappear mid-play, and payouts are manipulated or fraudulent.
App constantly crashes, freezes, and glitches
8of the 82 read10%
The app frequently crashes, freezes mid-game, loses progress on bonuses, and requires constant restarting.
Cash-out feature doesn't work or gets stuck
8of the 82 read10%
Users report cash-out requests freezing, failing to process, or never going through despite multiple attempts.
CBS Sports Fantasy4.57★ from 255k8 complaints · 80 of 95
United States · 95 of the last 104 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
New redesign makes app hard to navigate
32of the 95 read34%
Users say the 2026 redesign is confusing, unintuitive, and harder to use than the previous version they relied on for years.
Mock draft feature removed from mobile app
11of the 95 read12%
Users can no longer access mock drafts on the app and must use the website instead, making draft preparation impossible on mobile.
Too many ads despite paying subscription fee
7of the 95 read7%
Paying customers report ads covering the screen and blocking content even though they pay over $100 yearly for league membership.
AT&T4.78★ from 255k7 complaints · 32 of 52
United States · 52 of the last 69 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Unexpected charges and overcharging
6of the 52 read12%
Users report unexplained charges, duplicate billing, hidden fees, and being overcharged without proper explanation or refunds.
App slow, freezing, and lagging
5of the 52 read10%
The app lags, freezes, and runs slowly even on the latest version, making it difficult to use.
Cannot reach human customer service
5of the 52 read10%
Users cannot contact live agents; the app only offers unhelpful AI chat and no way to speak with a real person.
Match Dating App : Chat & Meet3.87★ from 241k9 complaints · 75 of 94
United States · 94 of the last 112 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Abundance of fake accounts and scammers
30of the 94 read32%
Reviewers report the app is filled with fake profiles, scammers, and bots using stolen photos who disappear when asked to stay on the platform.
Account banned or disabled without explanation
7of the 94 read7%
Users report their accounts were suddenly blocked or banned immediately after creation with no clear reason and no refund offered.
App crashes, bugs, and inconsistent functionality
7of the 94 read7%
Reviewers describe notification failures, login problems, repeated profiles, photo cropping issues, and inconsistent performance.
The National Lottery: Official4.62★ from 235k7 complaints · 36 of 81
Britain · 81 of the last 93 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
App fails to load or crashes frequently
10of the 81 read12%
App won't open, load, or work most days; shows error messages; only functions on WiFi not mobile data.
Cannot add, update, or use payment cards
6of the 81 read7%
Users unable to add debit cards, update payment details, or complete card transactions; account locked when trying.
Objections to charity donations or social spending
6of the 81 read7%
Users claim lottery funds illegal migrant charities and left-wing causes instead of legitimate public good.
Kingshot4.61★ from 227k2 complaints · 38 of 89
United States · 89 of the last 117 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, France, Britain
Game completely different from advertisements
30of the 89 read34%
Ads show a tower defense or puzzle game, but the actual game is a kingdom builder or city simulator with nothing resembling the advertised gameplay.
Excessive costs and pay-to-win mechanics
8of the 89 read9%
Players must spend hundreds or thousands of dollars to progress; earned rewards require payment to unlock; time-gated builds force spending.
Netflix Game Controller4.65★ from 221k9 complaints · 103 of 216
United States · 216 of the last 638 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, Britain, France
Games freeze during play
24of the 216 read11%
Games frequently freeze mid-game, sometimes immediately, sometimes after a few minutes, preventing players from finishing.
Gameplay lags and feels slow
19of the 216 read9%
Games lag, move slowly, or have poor response time, making them difficult or unplayable especially during fast-paced sequences.
Controller fails to connect or disconnects
19of the 216 read9%
Controllers won't connect to games, disconnect unexpectedly, or become unresponsive during play.
CANAL+4.41★ from 112k9 complaints · 52 of 88
France · 88 of the last 100 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Application crashes or displays black screen
14of the 88 read16%
App won't open, gets stuck on black screen, or crashes after latest update on various devices.
Video playback freezes, lags, or interrupts
8of the 88 read9%
Videos freeze, skip, jump, or require constant restarts; playback is unreliable during viewing.
APES-107 error prevents watching content
5of the 88 read6%
Users encounter APES-107 error code on all channels, making it impossible to watch anything.
7 Brew Coffee4.96★ from 99k5 complaints · 71 of 87
United States · 87 of the last 482 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Verification code not sent or delayed
33of the 87 read38%
Users cannot sign in or create accounts because verification codes never arrive, arrive too late, or don't work.
Cannot pay through the app
18of the 87 read21%
Users must pay in person at the drive-thru window despite ordering ahead, defeating the purpose of mobile ordering.
Order not prepared until customer arrives
12of the 87 read14%
Ordering ahead does not actually speed up service; drinks are not made until the customer arrives in person.
Shell: Fuel, Charge & More4.77★ from 88k8 complaints · 53 of 89
United States · 89 of the last 100 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
Login fails with correct credentials
10of the 89 read11%
Users report being unable to log in despite entering correct passwords, with apps rejecting valid credentials repeatedly.
Removed fuel price display on map
10of the 89 read11%
Reviewers miss the Fuel Rewards app feature showing live fuel prices directly on the map, now replaced with a harder list view.
Rewards and discounts never apply at pump
7of the 89 read8%
Users report that discount codes, loyalty rewards, and per-gallon savings fail to apply during transactions regardless of account setup.
TikTok Pro - Events4.73★ from 10k6 complaints · 47 of 102
Germany · 102 of the last 267 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also United States
App appears identical to regular TikTok
19of the 102 read19%
Users see no meaningful difference between TikTok Pro and regular TikTok except storage usage and app duplication.
Ads and shop content still appearing despite Pro claims
10of the 102 read10%
App advertised as ad-free but still shows TikTok Shop ads and creator product promotions regularly.
Core features not working properly
6of the 102 read6%
Multiple features fail including profile loading, login, support pages, commenting, and link opening.
PineDrama - Short Dramas4.85★ from 44k8 complaints · 72 of 137
United States · 137 of the last 633 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
App stuck on loading screen, won't show content
26of the 137 read19%
Users report the app displays 'we're working on new content' or a black screen indefinitely, never actually loading any dramas to watch.
Login and account creation problems
10of the 137 read7%
Sign-in fails with black screens, errors, or requires account setup that never completes, forcing app reinstalls.
Ads added after claiming ad-free
9of the 137 read7%
App advertised as ad-free but introduced ads in updates, or ads appear despite no-ads claims and cannot be skipped.
StoryReel: Exclusive Drama4.75★ from 44k10 complaints · 101 of 150
United States · 150 of the last 674 written reviews are one or two stars — Apple publishes the most recent ones, not a selection · also Germany, France, Britain
Continued charging after cancellation
18of the 150 read12%
Reviewers canceled subscriptions but kept getting charged weekly, with unresponsive support and no way to stop the charges.
Stories incomplete or unfinished
15of the 150 read10%
Stories stop abruptly mid-episode or end on cliffhangers marked 'to be continued,' forcing ongoing payments to see more.
Charged wrong amount or unexpected charges
12of the 150 read8%
Reviewers charged more than promised, charged multiple times, or surprised by charges appearing on statements.
MapQuest GPS Navigation & Maps4.35★ from 29k13 complaints · 201 of 300
United States · 358 of the last 749 written reviews are one or two stars — Apple publishes the most recent ones, not a selection
New interface confusing and difficult to navigate
31of the 300 read10%
Latest update completely changed the app design, making it hard to find basic features like entering directions or accessing saved addresses.
Excessive ads and forced subscription paywalls
26of the 300 read9%
App bombards users with ads, has hidden close buttons, and pressures paying for ad-free version; ads block entire map while driving.
Unable to save or organize addresses and favorites
24of the 300 read8%
App lost ability to save friend/family addresses, organize collections, or retrieve saved locations after updates; favorites disappeared.
Apps are ordered by how many people have rated them, which is a choice about what you would want to read first, not a ranking of quality. The newest review here was written yesterday (30.09.2026). Ratings are re-read every morning and what moved is on what moved. How this is measured, and the four things it cannot see, are on the method page.