4.65★ from 2,768,080 ratings · version 8.12.1 · 38 of the last 52 written reviews are one or two stars
Cannot log in or authentication errors
6of the 38 read·16%
App prevents login with error messages, won't recognize institution names or passwords, fails through QR code.
›read 3 of these reviews
“Not working! — Not sure what happened, this app used to work great! But with this new semester it doesn’t work for me anymore. Loading up the app just says “failed to load login page” “go back and make sure you enter a valid institution name” I know for a fact UCF is valid so I don’t know why I can no longer use this app on my phone.” — ★☆☆☆☆ · English“Won’t let you login — Keeps giving me an error” — ★☆☆☆☆ · English“Doesn’t Work — I can’t log in. The app gives me an error page each time I try clicking on my institution, so I tried using the QR code and got an error message that way as well. I have cleared the cache as well as deleting the app entirely and redownloading to no avail. When I try clicking on the help page through the app I also get an error page. There is just no being able to use the app and I am stuck using the…” — ★☆☆☆☆ · English
To-do list shows wrong count or won't update
5of the 38 read·13%
To-do list displays incorrect number of assignments, won't let users mark items complete, and shows assignments that don't exist.
›read 3 of these reviews
“Buggy — This app has been acting buggy recently. Showing “34” assignments in my “to do” when I know and can see that there’s only 4. Where is it getting the other 30?! I’ve made sure it’s updated, tried closing it in the background, logging out and back in…the issue persists. It will even pop up that I have 34 notifications as well. Previously this app was great for mobile, seems we’ve not paid attention to mobile in…” — ★★☆☆☆ · English“The to do list — Please please please please fix it I can’t click any of them off despite them being completed it’s terrible I have 100+ notifications and it’s only week 3” — ★★☆☆☆ · English“Fix the new update — I don’t like how in my to do’s it does show all my assignments. It use to show all of them. I am taking 8 classes that use to help me keep track. Please fix it 🙏🏻🙏🏻” — ★☆☆☆☆ · English
Mobile app slow and glitchy after update
4of the 38 read·11%
App is slow to load, glitchy on phone and tablet, won't scroll properly, and drags to answer doesn't work.
›read 3 of these reviews
“Not all device friendly — I think in-structure made canvas strictly for computer use. I cannot do anything when i’m in my phone/iPad because it is so glitchy and slow. It won’t let me scroll down all the away or when it’s drag to answer it doesn’t work. Please fix this!!” — ★★☆☆☆ · English“New update is slow and pointless — The new update is no longer instantaneous and takes 10 seconds to load courses to the dashboard. It is testing my patience. If I wanted to work on my patience I would have children. No thanks.” — ★☆☆☆☆ · English“Canvas — Really I just hate canvas but also it can lag a lot and it breaks normally also it’s not the best with notifications and the feeling of having 20 things to turn in before the next day is a nightmare” — ★☆☆☆☆ · English
New UI layout confusing and harder to navigate
4of the 38 read·11%
Recent UI update made it harder to find assignments and see what's due, more complicated than old version.
›read 3 of these reviews
“BROKEN UPDATES — THE NEW UI IS OVERCOMPLICATED IT MAKES IT 10 TIMES HARDER TO KNOW WHAT IS DUE. CHANGE IT BACK TO THE OLD UI FROM EARLY THIS YEAR” — ★☆☆☆☆ · English“RETURN THE OLD WAY — ever since the last update i cant see all my upcoming assignments and the new layout for mobile is just incredibly complicated now. TERRIBLE to use now when it used to be the easiest,” — ★☆☆☆☆ · English“Stop — please stop updating the app and rearranging the entire layout. It’s already an act of God to try and find assignments and comments. You make life so much harder.” — ★★☆☆☆ · English
Notifications and announcements not working
4of the 38 read·11%
Users can't view announcements on mobile, notifications don't load correctly, and new content doesn't appear without logging out and in.
›read 3 of these reviews
“Barely functional on mobile — I can’t view any announcements on mobile anymore after the update. The whole point of canvas on my phone is that it makes my courses easily accessible. Why should I continue to use it when I don’t get any notifications nor can I view any important updates from my professors??” — ★☆☆☆☆ · English“Mobile app is not good — Nothing ever loads correctly from pressing the notifications.” — ★★☆☆☆ · English“Doesn’t self refresh. — Doesn’t self refresh. If my professor uploads something new or I join a new course, I have to sign in and out of my account multiple times to be bale to see it. I have missed assignments and almost didn’t drop a class because they simply didn’t appear on my end. Closing the app does nothing. Only thing that works SOMETIMES is signing in and out. Half the time it doesn’t even fix it.” — ★☆☆☆☆ · English
iPad app broken with authentication or redirect errors
4of the 38 read·11%
Canvas app on iPad gives redirect URI errors or won't load, even when it works on phone.
›read 3 of these reviews
“Does Not Function — Canvas works in Safari and on my phone, but the iPad Canvas app gives ‘redirect_uri does not match.’ It works perfectly on my phone but is inaccessible on the Canvas app from my iPad?? Can you check the Canvas iOS app/SSO redirect URI configuration? Maybe that’s the issue. This kind of basic stuff should really be fixed before putting a service out. Especially for one that isn’t optional to have.” — ★☆☆☆☆ · English“Bad Update — Disappointed in the new update and I can’t get into any of my courses. And the welcome message to canvas in the main dashboard will not GO AWAY.” — ★★☆☆☆ · English“Can’t sign in — Doesn’t seem to let me log in on my iPad” — ★☆☆☆☆ · English
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 38 most recent negative ones. Newest review 25 days ago (06.09.2026), last collected 23 days ago.
Britain
4.61★ from 85,114 ratings · version 8.12.1 · 29 of the last 50 written reviews are one or two stars
Not enough negative reviews here to group anything honestly. There are 29, and the threshold is twelve.
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 29 most recent negative ones. Newest review 143 days ago (11.05.2026), last collected 23 days ago.