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Capital One Mobile

United States

4.85★ from 11,136,382 ratings · version 6.55.0 · 44 of the last 149 written reviews are one or two stars

Poor transition from Discover card integration

4of the 44 read9%

Users forced to migrate from Discover report the Capital One app is significantly worse, with missing features, worse layout, and worse rewards.

read 3 of these reviews
“Godawful — A godawful app for an even more godawful company. I’m so glad the transfers that used to take 2 days to complete with Discover now take over a week. Capital One sucks!” — ★☆☆☆☆ · English“The App Sucks — The forced transition to Capital One from DiscoverCard happened over a month ago. I completed setting up my account except one category for which I always receive error code CW-548, with the advice “…we’re working on it. Try again in a bit.” It’s been weeks. Until they resolve whatever their system error is, it isn’t too much to at least QUIT hounding me to finish setting up my account. If this is how…” — ★☆☆☆☆ · English“No running purchase tally — No running purchase tally, no customer service chat feature. Discover was a perfect app and a great card. Sad to have been forced to move to this mess.” — ★☆☆☆☆ · English

App bugs and form submission errors

3of the 44 read7%

Users encounter broken forms, system errors like CW-548 that persist for weeks, and data corruption like expiration dates changing on submission.

read 3 of these reviews
“ENO ai chat bot is atrocious. Forms are broken. — I can’t even submit the correct credit expiration date because the app changes the 12 to an 11 upon submission. Their chat bot refused to give me a support phone number. Eno is the worst chat bot I’ve ever encountered.” — ★☆☆☆☆ · English“The App Sucks — The forced transition to Capital One from DiscoverCard happened over a month ago. I completed setting up my account except one category for which I always receive error code CW-548, with the advice “…we’re working on it. Try again in a bit.” It’s been weeks. Until they resolve whatever their system error is, it isn’t too much to at least QUIT hounding me to finish setting up my account. If this is how…” — ★☆☆☆☆ · English“To activate a credit card is extremely difficult — To activate a credit card it’s extremely difficult with capital one” — ★☆☆☆☆ · English

Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 44 most recent negative ones. Newest review 2 days ago (30.09.2026), last collected yesterday.

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