4.69★ from 345,858 ratings · 581 negative reviews read in 2 storefronts · 21 complaints
Usage limits reached too quickly despite paid subscription
62of the 581 read·11%
Pro subscribers hit daily, weekly, or session limits after just a few messages or minutes, making the service unusable for ongoing work.
›read 3 of these reviews
“Subscription makes no sense — Paying for subscription and being told claude is at capacity feels like i’ve been scammed, the only reason i pay premium is to be treated as a premium user.” — ★☆☆☆☆ · English“Model keeps resetting to extra effort — Sonnet keeps resetting to extra effort after every app launch, even though I selected medium, which should be the default. It looks like you are forcing people to use all their free tokens to push them to purchase a plan.” — ★★☆☆☆ · English“No transparent costs — Sometimes I can use Claude problemlessly for 3 to 4 hours in Pro, yesterday the limit was used up again after 10 minutes with a query, and the task wasn't even finished. I always have similar queries, so it can't be due to complexity!? There's nobody who can explain it to you, support is also just AI. Too expensive for this performance, bigger subscriptions are out of the question for me.” — ★☆☆☆☆ · German
AI provides low-quality, incomplete, or unhelpful responses
35of the 581 read·6%
Responses are vague, incomplete, error-prone, repetitive, or fail to address what was asked, wasting tokens.
›read 3 of these reviews
“Disguised as Claude not better than ChatGPT — As soon as you chat with it for longer so writing in the same chat over days or weeks it's not possible to send more than 2 messages besides he constantly makes the same mistakes or constantly new ones I try to program something with him and then test it too but it doesn't work because he constantly makes some new mistakes or doesn't fix his old ones properly” — ★☆☆☆☆ · German“Language — The App, das not Support Arabic Language can you please insert this Language? Thank you” — ★★☆☆☆ · English“Wouldn't get it again — Since I know Claude, I prefer using ChatGPT even more… the super long response times, the prettied-up answers that only become somewhat more realistic on repeated requests, the constant refusal to execute prompts - all of that is a user experience that doesn't justify using the app” — ★☆☆☆☆ · German
App crashes, freezes, or displays error messages preventing use
34of the 581 read·6%
App fails to load with 'something went wrong' errors, freezes, crashes, or becomes completely non-functional after updates.
Germany 25 · United States 9 · joined from 2 wordings
›read 4 of these reviews
“Absolute Catastrophe — The new update yesterday hides the thinking processes, now I can't see what Claude is doing anymore and can't intervene when it goes in the wrong direction. 🤮” — ★☆☆☆☆ · German“Not helpful — Error sending message This message was already sent. Refresh to see the latest conversation state. That's an insightful answer 😂” — ★☆☆☆☆ · German“Not helpful — Error sending message This message was already sent. Refresh to see the latest conversation state. That's an enlightening answer 😂” — ★☆☆☆☆ · German“Claude code keeps disconnecting — Can’t start Claude code on home folder (codex can) Remote sessions very easily disconnect. Doesn’t even tell me it’s disconnected, just says “thinking”” — ★☆☆☆☆ · English
Watermarking and tracking of generated content
21of the 581 read·4%
Users object to watermarks on all text output and tracking technologies embedded in the model, citing privacy concerns and ownership issues.
›read 3 of these reviews
“Watermarked output — I really like Claude, and he is pretty smart, but the watermarked output that Athropic has decided to implement is a dealbreaker for me. First and foremost, textual output from an AI should not be traceable. Second, an American company should not be bowing to optional European tracking. So I reluctantly canceled my subscription since I cannot trust the output to be clean anymore.” — ★★☆☆☆ · English“Undismissable "weekly limit" upsell banner in the iOS app — I'm a Max 20x subscriber paying $200/month. Every week, once I cross ~75% of my weekly limit, the iOS app permanently displays a banner — "You've used X% of your weekly limit" with a "Get more usage" button — above the input box. It consumes roughly 15–20% of the vertical screen on an iPhone, and there is no way to dismiss it. No X, no setting, nothing. It…” — ★☆☆☆☆ · English“Watermarking — BS!” — ★☆☆☆☆ · English
Account banned or locked without clear explanation or ability to appeal
20of the 581 read·3%
Users report being banned, suspended, or locked out with little to no explanation, often for age verification or unknown violations.
›read 3 of these reviews
“Worst AI — All users under 18 get blocked, never seen anything like it. I don't recommend anyone use this garbage, ChatGPT is much better.” — ★☆☆☆☆ · German“Bad for new users — Actually the AI is good for everything but currently you can't create new accounts so I can't use Claude anymore because my account got locked and for a long time now I haven't been able to create a new account” — ★★☆☆☆ · German“Worst AI — All users under 18 are blocked, never seen anything like it. I don't recommend anyone to use this crap, ChatGPT is much better.” — ★☆☆☆☆ · German
Rude, defensive, and argumentative tone in responses
18of the 581 read·3%
Users describe Claude as combative, moralizing, condescending, and refusing to acknowledge mistakes without becoming hostile.
›read 3 of these reviews
“Boring and Unhelpful — I’ve bounced around between all the AI companies and I hate Claude the most — it doesn’t do anything right, constantly argues with me, always assumes I have some crazy ulterior motives. It’s like a way worse version of google search. Total garbage.” — ★☆☆☆☆ · English“Stop hedging and just do what I ask. — I don’t need a contradiction without logic to give a “balanced” view each response. Claude has no common sense. I shouldn’t have to keep defining words so it stays focused on the thought process and task at hand.” — ★☆☆☆☆ · English“I don’t understand the reviews — This is supposed to be helpful? I have to remind Claude to stay on task constantly. A serious inability to follow a prompt. Attempts to perform functions that are out of scope. It wastes a lot of time with however they designed the guardrails. The artificial empathy is annoying. The artificial showing of interest 4/10. Document review and extraction is ok. Research is ok but truly you…” — ★★☆☆☆ · English
AI refuses legitimate requests or applies excessive content filtering
15of the 581 read·3%
Claude refuses to answer normal questions, applies overly strict safety policies, or blocks routine work requests unexpectedly.
›read 3 of these reviews
“Garbage — 1 Star – "AI refuses to accept a simple name" Just wanted to use the app and give the assistant a name. Instead I get a whole debate about identity instead of a simple answer. ChatGPT does this worlds better. Anyone who wants a good chatbot should look elsewhere.” — ★☆☆☆☆ · German“Classifiers and Restrictions non Stop — The Ski censors way too much, you can't really work with it at all...” — ★☆☆☆☆ · German“Hmm — Too sassy , ChatGPT more cooperative” — ★☆☆☆☆ · English
Voice-to-text or speech recognition fails or produces poor results
14of the 581 read·2%
Voice input doesn't work, transcription cuts off mid-message, doesn't recognize language, or produces garbled text.
›read 3 of these reviews
“Model is good. App is full of bugs — It does not account gor latency. The dictation is buggy and cuts the beginibg of the transcript. Dont put AI to do the work of a human developer of that result in this mess.” — ★☆☆☆☆ · English“Model is good. App is full of bugs — It does not account gor latency. The dictation is buggy and cuts the beginibg of the transcript. Dont put AI to do the work of a human developer of that result in this mess.” — ★☆☆☆☆ · English“KI nice, App is BS — Why 2 Stars? Because speech to text is bad as f… And this makes this app unuseable for me… pls fixt it. I have absolutly no problem with other KI apps with speech to text” — ★★☆☆☆ · English
Subscription too expensive relative to features or usage limits
14of the 581 read·2%
Pro plans cost too much for the limited daily/weekly allowance, or higher tiers cost disproportionately more.
›read 3 of these reviews
“Way too expensive — Way too expensive for what you get” — ★☆☆☆☆ · German“1 star - The subscription model is unacceptable — I paid for Claude expecting a premium AI service, not a product that constantly puts up artificial walls and then asks me for even more money. I hit a 100% session limit despite still being only 17% into my weekly limit, and the only immediate solution presented to me was upgrading to €149.99 or €299.99 per month. That is not a reasonable premium experience — it feels…” — ★☆☆☆☆ · English“Way too expensive — Way too expensive for what you get” — ★☆☆☆☆ · German
AI provides false information, hallucinations, or contradicts itself
13of the 581 read·2%
Claude confidently gives wrong answers, makes up facts, contradicts previous statements, or provides unreliable information.
›read 3 of these reviews
“Lies too much, deleted — If you wanted a super annoying teenager who constantly lies to you because he's lazy as hell, doesn't check links, doesn't research anything on the internet, but just sells guessed best practices as the truth, then use this app. I deleted the app today after Claude lied to me THREE TIMES IN A ROW on a simple question about available driver software and just made up results ("no, there are no…” — ★★☆☆☆ · German“KI lügt permanent, führt Arbeiten nicht aus — Lügt, täuscht, verweigert die Arbeit Der eine Stern ist noch zu viel und wird immer wieder gelöscht. Finger weg. Absolute Datenkrake und lügt permanent. Nach etwa 3-4 Antworten kriegt man nur noch Lügen und Schwachsinn, der verteidigt wird. Absolute Zeitverschwendung. Man darf nichts, wirklich gar nichts glauben oder übernehmen. Die KI macht unfassbar viel Arbeit und…” — ★☆☆☆☆ · German“Error — No AI solution has caused me so many errors and even admitted all of them 100%” — ★☆☆☆☆ · German
Excessive refusals to perform reasonable tasks
13of the 581 read·2%
Claude refuses to complete basic, legitimate requests or becomes defensive and argumentative when asked to explain its refusals.
›read 3 of these reviews
“Fable is like a paranoid tweaker — I’m trying to use Fable, but it’s hyperactive tweaker-like refusals for almost everything are too much to make it a useful model. It’s akin to a child’s playground versus a professional gym. It won’t even tell me what it doesn’t like so I can delete it.” — ★☆☆☆☆ · English“Bro — BRO IT KEEPS BABYING ME DOWN I don’t like it I want to be able to Rule with whatever I do And it’s so Annoying. like the safety thing for minors is just useless Because the user doesn’t have to tell there age. Then the Minor Safety is just USELESS. no matter my age I’m not getting treated like I’m a toddler or minor” — ★★☆☆☆ · English“Combative — This is really good for certain things. Great tool in some aspects. But just refuses to do certain things and gets really combative if you try to ask questions or discuss why it won’t do something” — ★★☆☆☆ · English
Extremely restrictive usage limits and rate limiting
13of the 581 read·2%
Reviewers frustrated by low usage caps, multiple tier limits, and forced paywalls that make subscriptions feel unusable.
›read 3 of these reviews
“Time wasted. Money burned. — Asked it to make outlines for lectures. Does the first couple perfect so I figured it would keep making them in the same style. Now I have 20+ lecture outlines that are useless. I have literally set alarms so I can maximize the data usage for the subscription. Literally wasted my time and money. If I have to babysit this thing, I rather use Chatgpt for free.” — ★☆☆☆☆ · English“Meh — 1 free message today was all I get. It was better than previous app for a lil bit but even with a pro subscription it was acting up. I dropped pro as I stopped using it as much. I use ai to keep my medical records in check. I updated one medicine today. One line of text is all I got today.” — ★★☆☆☆ · English“Not worth it — This platform is not with the subscription fee. I can spend all day editing documents with ChatGPT and never have an issue. With Claude, I try and edit one 9-page document and I run out of compute and it pauses me for 5 hours. This is one of many examples. This platform is not even close to the value of others. Second, the outcomes are not any better. In fact, this platform is around 5x slower than…” — ★☆☆☆☆ · English
Confidently providing false or hallucinated information
13of the 581 read·2%
Claude generates made-up facts, people, sources, and answers with confidence, then argues when corrected.
›read 3 of these reviews
“Hallucination — Claude was hallucinating and acting crazy” — ★☆☆☆☆ · English“Worse than Dory from Finding Nemo — I was using Claude for a while to avoid using ChatGPT or Gemini, but after using it, I realise that it is no better than either one of those and in fact, it’s actually a bit worse. It has a weird obsession with using the word “land”, keeps talking to me in that Pinterest feel good tone “that’s real/valid/genuine”, and whenever I point out a mistake that it keeps making and has been…” — ★☆☆☆☆ · English“Claude is a liar — I caught it lying. Then it refused to recognize its mistake. I saved the image.” — ★☆☆☆☆ · English
Paid subscription not working or credits mysteriously vanish
11of the 581 read·2%
Users pay for Pro or Max plans but cannot access premium features, or paid credits disappear without explanation.
›read 3 of these reviews
“Very disappointed (ToS) — I purchased a year long pro plan and they were touting Fable 5 as the best model. It was supposed to be included in my plan but in their terms of service they state that they’re allowed to change their model structure from “time to time.” I’ve never been able to use Fable at all despite them using it as a selling point. They actually want me to pay extra for it separately. It’s not include…” — ★★☆☆☆ · English“Purchased annual plan but still on the free plan — Claude shows I am on Free plan while AppStore shows me I have Pro subscription. What is wrong with you guys. I never received the service I paid for. Both scam companies!!!” — ★☆☆☆☆ · English“Usage credit balance stolen — I had the “Pro” subscription for a few months. On top of that I paid two times the 48.99$ extra usage because in the end the subscription wasn’t enough… fed up by the constant running out of daily/monthly usage, I canceled my subscription. I still had about 9.50$ usage credit left and guess what. It all magically disappeared with my canceling the subscription. I do not criticize the…” — ★☆☆☆☆ · English
Unable to log in or create account due to email, code, or verification failures
10of the 581 read·2%
Login emails don't arrive, verification codes fail to send, password setup unavailable, or sign-in broken across devices.
›read 3 of these reviews
“Login at desktop app doesn't work — Despite at least 20 emails, the AI agent couldn't help. It's a cheek that you don't get human support and you pay 264€/year for it. keep your fingers off this APP” — ★☆☆☆☆ · German“Can’t login — The login email simply never arrives. In the PC we need to try 2 or 3 times before an email is actually sent, but on mobile the email never comes, no matter how many times I try. Why can’t they just let us set up a password and MFA?” — ★☆☆☆☆ · English“Can't say anything about it — Wanted to get away from chatgpt (not recommended) and wanted to test it quickly then like: yeah sign up so I entered my iCloud email address then it came like enter the verification code so I look in emails and there's a link to a website where I have to enter my address (email) again, have to enter my age and then I should enter my phone number definitely a good app but if you want to…” — ★☆☆☆☆ · German
Account banned without explanation or refund
10of the 581 read·2%
Reviewers report accounts banned suddenly with no clear reason, no warning, and refunds refused despite paid subscriptions.
›read 3 of these reviews
“Ban for no reason — Claude bans people for no reason and don’t do refund. So lame” — ★☆☆☆☆ · English“Banning is not a solution — I thought claude is good though, banning accounts kills real users mf!” — ★☆☆☆☆ · English“Banning accounts is too serious — Keep banning my account” — ★☆☆☆☆ · Chinese
Age verification requirement demanding ID or personal biometric data
9of the 581 read·2%
Users forced to submit ID photos, selfies, or passport scans to Yoti or other third parties for age verification.
›read 3 of these reviews
“Unreasonable ban — I was suddenly banned from my account with the claim that I am a minor, which is absolutely false. I am an adult. To make matters worse, the app is now stuck in an endless connection error loop and won't even let me log out or use a different account, even after reinstalling. Forcing users into automated, flawed age verification waves without any proper support is a terrible user experience.…” — ★☆☆☆☆ · English“Age verification — I'm over 18 and I'm supposed to verify my age. I don't see why I should have to identify myself online” — ★☆☆☆☆ · German“Age Verification — Since the update, you're asked for your age and the account gets locked. You have to enter your personal data like your ID with third-party providers to be able to use it… Absolutely impossible approach to get the users' data Can't recommend it” — ★☆☆☆☆ · German
Send button hidden under keyboard, text misaligned or cut off, editing impossible, or UI elements unresponsive on iPhone/iPad.
›read 3 of these reviews
“Claude Code Edit Pane — the app, it's not possible to expand and view edit suggestions in full. Only a preview is shown, and it's not possible to view the entire edit; this makes using the /rc on a phone pointless. It's very disappointing.” — ★★☆☆☆ · English“UI makes it unusable — AI is good. UI is often unusable. Unable to press the send button on messages sometimes because you can't hide the keyboard. Usage limit messages that can't be closed hogging the whole screen.” — ★★☆☆☆ · English“Interface is just annoying — There are bugs in the chat interface. The space is being wasted. And now additionally the warning about the weekly limit takes up a full 15% of the space at the bottom, just like that for an annoying warning that can't be clicked away. Anthrophic Claude is making the mistake that so many good software makes. It gets more and more bloated.” — ★☆☆☆☆ · German
Frequent 'Claude is at capacity' errors preventing use
5of the 581 read·1%
App consistently shows capacity errors and blocks access even for paying subscribers, making the service unusable.
›read 3 of these reviews
“Not useable — Seems to always be busy” — ★☆☆☆☆ · English“Claude is at Capacity; yet I pay for Max — I’ve had great enjoyment leveraging Claude until the past two weeks. Major hallucinations are occurring, biased assumptions are coming across in the responses - once I correct it, Claude then apologizes for making the assumption or not catching the miss it issued. And now, Claude is at capacity errors when I need to complete work the most. This is impacting productivity and…” — ★☆☆☆☆ · English“I’m paying 200 a month and I’m getting Claude is at capacity try later. — WTF” — ★☆☆☆☆ · English
No synchronization between devices or sessions
5of the 581 read·1%
Conversations and data do not sync across phones, computers, and web, forcing users to repeat information each session.
›read 3 of these reviews
“Doesn’t sync across devices, loses information — Doesn’t sync across devices, every session on a different device and on the web interface is a completely different session, with no knowledge of any other sessions. There are cumbersome work around that will share a little bit of information, but they are unreliable and Anthropic shows no interest in fixing this.” — ★☆☆☆☆ · English“Sync probs — Can’t sync between phone and desktop” — ★★☆☆☆ · English“No option to sign in using multiple accounts — I have a work and personal Claude account and currently have no option to switch between these other than manually signing in and out every-time.” — ★☆☆☆☆ · English
Chats missing or not syncing between devices
4of the 581 read·1%
Conversations visible on desktop or web are not shown in mobile app, or chats disappear after app reinstall or update.
›read 3 of these reviews
“Chats missing — Chats that I can see in the desktop app are rarely visible in the mobile app, even after several weeks” — ★★☆☆☆ · English“iOS App not working — Chats that are in the desktop app/browser are not shown/available in the iOS App. Also: marking words/part of the answer from the app to reply on this specifically should be an option.” — ★☆☆☆☆ · English“First impressive, then disappointing — Could often help me despite the limit, now nothing responds anymore. had to reinstall, all saved stuff is gone and it still doesn't work. can delete it then” — ★☆☆☆☆ · German
Reviews are grouped one storefront at a time, so each storefront words its complaints separately. Two are added together here when they carry the same name, or when their wordings share half their meaningful words — one fixed rule, applied the same way to every app, and the reviews under each complaint are there to check it against. Where it is close but not certain the two stay apart, so this under-joins rather than over-joins.
Storefront by storefront
Germany
4.56★ from 26,373 ratings · version 1.260907.19 · 305 of the last 557 written reviews are one or two stars
Usage limits reached too quickly despite paid subscription
62of the 300 read·21%
Pro subscribers hit daily, weekly, or session limits after just a few messages or minutes, making the service unusable for ongoing work.
›read 3 of these reviews
“Subscription makes no sense — Paying for subscription and being told claude is at capacity feels like i’ve been scammed, the only reason i pay premium is to be treated as a premium user.” — ★☆☆☆☆ · English“Model keeps resetting to extra effort — Sonnet keeps resetting to extra effort after every app launch, even though I selected medium, which should be the default. It looks like you are forcing people to use all their free tokens to push them to purchase a plan.” — ★★☆☆☆ · English“No transparent costs — Sometimes I can use Claude problemlessly for 3 to 4 hours in Pro, yesterday the limit was used up again after 10 minutes with a query, and the task wasn't even finished. I always have similar queries, so it can't be due to complexity!? There's nobody who can explain it to you, support is also just AI. Too expensive for this performance, bigger subscriptions are out of the question for me.” — ★☆☆☆☆ · German
AI provides low-quality, incomplete, or unhelpful responses
35of the 300 read·12%
Responses are vague, incomplete, error-prone, repetitive, or fail to address what was asked, wasting tokens.
›read 3 of these reviews
“Disguised as Claude not better than ChatGPT — As soon as you chat with it for longer so writing in the same chat over days or weeks it's not possible to send more than 2 messages besides he constantly makes the same mistakes or constantly new ones I try to program something with him and then test it too but it doesn't work because he constantly makes some new mistakes or doesn't fix his old ones properly” — ★☆☆☆☆ · German“Language — The App, das not Support Arabic Language can you please insert this Language? Thank you” — ★★☆☆☆ · English“Wouldn't get it again — Since I know Claude, I prefer using ChatGPT even more… the super long response times, the prettied-up answers that only become somewhat more realistic on repeated requests, the constant refusal to execute prompts - all of that is a user experience that doesn't justify using the app” — ★☆☆☆☆ · German
App crashes, freezes, or displays error messages preventing use
25of the 300 read·8%
App fails to load with 'something went wrong' errors, freezes, crashes, or becomes completely non-functional after updates.
›read 3 of these reviews
“Absolute Catastrophe — The new update yesterday hides the thinking processes, now I can't see what Claude is doing anymore and can't intervene when it goes in the wrong direction. 🤮” — ★☆☆☆☆ · German“Not helpful — Error sending message This message was already sent. Refresh to see the latest conversation state. That's an insightful answer 😂” — ★☆☆☆☆ · German“Not helpful — Error sending message This message was already sent. Refresh to see the latest conversation state. That's an enlightening answer 😂” — ★☆☆☆☆ · German
Account banned or locked without clear explanation or ability to appeal
20of the 300 read·7%
Users report being banned, suspended, or locked out with little to no explanation, often for age verification or unknown violations.
›read 3 of these reviews
“Worst AI — All users under 18 get blocked, never seen anything like it. I don't recommend anyone use this garbage, ChatGPT is much better.” — ★☆☆☆☆ · German“Bad for new users — Actually the AI is good for everything but currently you can't create new accounts so I can't use Claude anymore because my account got locked and for a long time now I haven't been able to create a new account” — ★★☆☆☆ · German“Worst AI — All users under 18 are blocked, never seen anything like it. I don't recommend anyone to use this crap, ChatGPT is much better.” — ★☆☆☆☆ · German
AI refuses legitimate requests or applies excessive content filtering
15of the 300 read·5%
Claude refuses to answer normal questions, applies overly strict safety policies, or blocks routine work requests unexpectedly.
›read 3 of these reviews
“Garbage — 1 Star – "AI refuses to accept a simple name" Just wanted to use the app and give the assistant a name. Instead I get a whole debate about identity instead of a simple answer. ChatGPT does this worlds better. Anyone who wants a good chatbot should look elsewhere.” — ★☆☆☆☆ · German“Classifiers and Restrictions non Stop — The Ski censors way too much, you can't really work with it at all...” — ★☆☆☆☆ · German“Hmm — Too sassy , ChatGPT more cooperative” — ★☆☆☆☆ · English
Voice-to-text or speech recognition fails or produces poor results
14of the 300 read·5%
Voice input doesn't work, transcription cuts off mid-message, doesn't recognize language, or produces garbled text.
›read 3 of these reviews
“Model is good. App is full of bugs — It does not account gor latency. The dictation is buggy and cuts the beginibg of the transcript. Dont put AI to do the work of a human developer of that result in this mess.” — ★☆☆☆☆ · English“Model is good. App is full of bugs — It does not account gor latency. The dictation is buggy and cuts the beginibg of the transcript. Dont put AI to do the work of a human developer of that result in this mess.” — ★☆☆☆☆ · English“KI nice, App is BS — Why 2 Stars? Because speech to text is bad as f… And this makes this app unuseable for me… pls fixt it. I have absolutly no problem with other KI apps with speech to text” — ★★☆☆☆ · English
Subscription too expensive relative to features or usage limits
14of the 300 read·5%
Pro plans cost too much for the limited daily/weekly allowance, or higher tiers cost disproportionately more.
›read 3 of these reviews
“Way too expensive — Way too expensive for what you get” — ★☆☆☆☆ · German“1 star - The subscription model is unacceptable — I paid for Claude expecting a premium AI service, not a product that constantly puts up artificial walls and then asks me for even more money. I hit a 100% session limit despite still being only 17% into my weekly limit, and the only immediate solution presented to me was upgrading to €149.99 or €299.99 per month. That is not a reasonable premium experience — it feels…” — ★☆☆☆☆ · English“Way too expensive — Way too expensive for what you get” — ★☆☆☆☆ · German
AI provides false information, hallucinations, or contradicts itself
13of the 300 read·4%
Claude confidently gives wrong answers, makes up facts, contradicts previous statements, or provides unreliable information.
›read 3 of these reviews
“Lies too much, deleted — If you wanted a super annoying teenager who constantly lies to you because he's lazy as hell, doesn't check links, doesn't research anything on the internet, but just sells guessed best practices as the truth, then use this app. I deleted the app today after Claude lied to me THREE TIMES IN A ROW on a simple question about available driver software and just made up results ("no, there are no…” — ★★☆☆☆ · German“KI lügt permanent, führt Arbeiten nicht aus — Lügt, täuscht, verweigert die Arbeit Der eine Stern ist noch zu viel und wird immer wieder gelöscht. Finger weg. Absolute Datenkrake und lügt permanent. Nach etwa 3-4 Antworten kriegt man nur noch Lügen und Schwachsinn, der verteidigt wird. Absolute Zeitverschwendung. Man darf nichts, wirklich gar nichts glauben oder übernehmen. Die KI macht unfassbar viel Arbeit und…” — ★☆☆☆☆ · German“Error — No AI solution has caused me so many errors and even admitted all of them 100%” — ★☆☆☆☆ · German
Unable to log in or create account due to email, code, or verification failures
10of the 300 read·3%
Login emails don't arrive, verification codes fail to send, password setup unavailable, or sign-in broken across devices.
›read 3 of these reviews
“Login at desktop app doesn't work — Despite at least 20 emails, the AI agent couldn't help. It's a cheek that you don't get human support and you pay 264€/year for it. keep your fingers off this APP” — ★☆☆☆☆ · German“Can’t login — The login email simply never arrives. In the PC we need to try 2 or 3 times before an email is actually sent, but on mobile the email never comes, no matter how many times I try. Why can’t they just let us set up a password and MFA?” — ★☆☆☆☆ · English“Can't say anything about it — Wanted to get away from chatgpt (not recommended) and wanted to test it quickly then like: yeah sign up so I entered my iCloud email address then it came like enter the verification code so I look in emails and there's a link to a website where I have to enter my address (email) again, have to enter my age and then I should enter my phone number definitely a good app but if you want to…” — ★☆☆☆☆ · German
Age verification requirement demanding ID or personal biometric data
9of the 300 read·3%
Users forced to submit ID photos, selfies, or passport scans to Yoti or other third parties for age verification.
›read 3 of these reviews
“Unreasonable ban — I was suddenly banned from my account with the claim that I am a minor, which is absolutely false. I am an adult. To make matters worse, the app is now stuck in an endless connection error loop and won't even let me log out or use a different account, even after reinstalling. Forcing users into automated, flawed age verification waves without any proper support is a terrible user experience.…” — ★☆☆☆☆ · English“Age verification — I'm over 18 and I'm supposed to verify my age. I don't see why I should have to identify myself online” — ★☆☆☆☆ · German“Age Verification — Since the update, you're asked for your age and the account gets locked. You have to enter your personal data like your ID with third-party providers to be able to use it… Absolutely impossible approach to get the users' data Can't recommend it” — ★☆☆☆☆ · German
Send button hidden under keyboard, text misaligned or cut off, editing impossible, or UI elements unresponsive on iPhone/iPad.
›read 3 of these reviews
“Claude Code Edit Pane — the app, it's not possible to expand and view edit suggestions in full. Only a preview is shown, and it's not possible to view the entire edit; this makes using the /rc on a phone pointless. It's very disappointing.” — ★★☆☆☆ · English“UI makes it unusable — AI is good. UI is often unusable. Unable to press the send button on messages sometimes because you can't hide the keyboard. Usage limit messages that can't be closed hogging the whole screen.” — ★★☆☆☆ · English“Interface is just annoying — There are bugs in the chat interface. The space is being wasted. And now additionally the warning about the weekly limit takes up a full 15% of the space at the bottom, just like that for an annoying warning that can't be clicked away. Anthrophic Claude is making the mistake that so many good software makes. It gets more and more bloated.” — ★☆☆☆☆ · German
Chats missing or not syncing between devices
4of the 300 read·1%
Conversations visible on desktop or web are not shown in mobile app, or chats disappear after app reinstall or update.
›read 3 of these reviews
“Chats missing — Chats that I can see in the desktop app are rarely visible in the mobile app, even after several weeks” — ★★☆☆☆ · English“iOS App not working — Chats that are in the desktop app/browser are not shown/available in the iOS App. Also: marking words/part of the answer from the app to reply on this specifically should be an option.” — ★☆☆☆☆ · English“First impressive, then disappointing — Could often help me despite the limit, now nothing responds anymore. had to reinstall, all saved stuff is gone and it still doesn't work. can delete it then” — ★☆☆☆☆ · German
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 300 most recent negative ones. Newest review 2 days ago (07.09.2026), last collected today.
United States
4.72★ from 253,795 ratings · version 1.260907.19 · 281 of the last 578 written reviews are one or two stars
Watermarking and tracking of generated content
21of the 281 read·7%
Users object to watermarks on all text output and tracking technologies embedded in the model, citing privacy concerns and ownership issues.
›read 3 of these reviews
“Watermarked output — I really like Claude, and he is pretty smart, but the watermarked output that Athropic has decided to implement is a dealbreaker for me. First and foremost, textual output from an AI should not be traceable. Second, an American company should not be bowing to optional European tracking. So I reluctantly canceled my subscription since I cannot trust the output to be clean anymore.” — ★★☆☆☆ · English“Undismissable "weekly limit" upsell banner in the iOS app — I'm a Max 20x subscriber paying $200/month. Every week, once I cross ~75% of my weekly limit, the iOS app permanently displays a banner — "You've used X% of your weekly limit" with a "Get more usage" button — above the input box. It consumes roughly 15–20% of the vertical screen on an iPhone, and there is no way to dismiss it. No X, no setting, nothing. It…” — ★☆☆☆☆ · English“Watermarking — BS!” — ★☆☆☆☆ · English
Rude, defensive, and argumentative tone in responses
18of the 281 read·6%
Users describe Claude as combative, moralizing, condescending, and refusing to acknowledge mistakes without becoming hostile.
›read 3 of these reviews
“Boring and Unhelpful — I’ve bounced around between all the AI companies and I hate Claude the most — it doesn’t do anything right, constantly argues with me, always assumes I have some crazy ulterior motives. It’s like a way worse version of google search. Total garbage.” — ★☆☆☆☆ · English“Stop hedging and just do what I ask. — I don’t need a contradiction without logic to give a “balanced” view each response. Claude has no common sense. I shouldn’t have to keep defining words so it stays focused on the thought process and task at hand.” — ★☆☆☆☆ · English“I don’t understand the reviews — This is supposed to be helpful? I have to remind Claude to stay on task constantly. A serious inability to follow a prompt. Attempts to perform functions that are out of scope. It wastes a lot of time with however they designed the guardrails. The artificial empathy is annoying. The artificial showing of interest 4/10. Document review and extraction is ok. Research is ok but truly you…” — ★★☆☆☆ · English
Excessive refusals to perform reasonable tasks
13of the 281 read·5%
Claude refuses to complete basic, legitimate requests or becomes defensive and argumentative when asked to explain its refusals.
›read 3 of these reviews
“Fable is like a paranoid tweaker — I’m trying to use Fable, but it’s hyperactive tweaker-like refusals for almost everything are too much to make it a useful model. It’s akin to a child’s playground versus a professional gym. It won’t even tell me what it doesn’t like so I can delete it.” — ★☆☆☆☆ · English“Bro — BRO IT KEEPS BABYING ME DOWN I don’t like it I want to be able to Rule with whatever I do And it’s so Annoying. like the safety thing for minors is just useless Because the user doesn’t have to tell there age. Then the Minor Safety is just USELESS. no matter my age I’m not getting treated like I’m a toddler or minor” — ★★☆☆☆ · English“Combative — This is really good for certain things. Great tool in some aspects. But just refuses to do certain things and gets really combative if you try to ask questions or discuss why it won’t do something” — ★★☆☆☆ · English
Extremely restrictive usage limits and rate limiting
13of the 281 read·5%
Reviewers frustrated by low usage caps, multiple tier limits, and forced paywalls that make subscriptions feel unusable.
›read 3 of these reviews
“Time wasted. Money burned. — Asked it to make outlines for lectures. Does the first couple perfect so I figured it would keep making them in the same style. Now I have 20+ lecture outlines that are useless. I have literally set alarms so I can maximize the data usage for the subscription. Literally wasted my time and money. If I have to babysit this thing, I rather use Chatgpt for free.” — ★☆☆☆☆ · English“Meh — 1 free message today was all I get. It was better than previous app for a lil bit but even with a pro subscription it was acting up. I dropped pro as I stopped using it as much. I use ai to keep my medical records in check. I updated one medicine today. One line of text is all I got today.” — ★★☆☆☆ · English“Not worth it — This platform is not with the subscription fee. I can spend all day editing documents with ChatGPT and never have an issue. With Claude, I try and edit one 9-page document and I run out of compute and it pauses me for 5 hours. This is one of many examples. This platform is not even close to the value of others. Second, the outcomes are not any better. In fact, this platform is around 5x slower than…” — ★☆☆☆☆ · English
Confidently providing false or hallucinated information
13of the 281 read·5%
Claude generates made-up facts, people, sources, and answers with confidence, then argues when corrected.
›read 3 of these reviews
“Hallucination — Claude was hallucinating and acting crazy” — ★☆☆☆☆ · English“Worse than Dory from Finding Nemo — I was using Claude for a while to avoid using ChatGPT or Gemini, but after using it, I realise that it is no better than either one of those and in fact, it’s actually a bit worse. It has a weird obsession with using the word “land”, keeps talking to me in that Pinterest feel good tone “that’s real/valid/genuine”, and whenever I point out a mistake that it keeps making and has been…” — ★☆☆☆☆ · English“Claude is a liar — I caught it lying. Then it refused to recognize its mistake. I saved the image.” — ★☆☆☆☆ · English
Paid subscription not working or credits mysteriously vanish
11of the 281 read·4%
Users pay for Pro or Max plans but cannot access premium features, or paid credits disappear without explanation.
›read 3 of these reviews
“Very disappointed (ToS) — I purchased a year long pro plan and they were touting Fable 5 as the best model. It was supposed to be included in my plan but in their terms of service they state that they’re allowed to change their model structure from “time to time.” I’ve never been able to use Fable at all despite them using it as a selling point. They actually want me to pay extra for it separately. It’s not include…” — ★★☆☆☆ · English“Purchased annual plan but still on the free plan — Claude shows I am on Free plan while AppStore shows me I have Pro subscription. What is wrong with you guys. I never received the service I paid for. Both scam companies!!!” — ★☆☆☆☆ · English“Usage credit balance stolen — I had the “Pro” subscription for a few months. On top of that I paid two times the 48.99$ extra usage because in the end the subscription wasn’t enough… fed up by the constant running out of daily/monthly usage, I canceled my subscription. I still had about 9.50$ usage credit left and guess what. It all magically disappeared with my canceling the subscription. I do not criticize the…” — ★☆☆☆☆ · English
Account banned without explanation or refund
10of the 281 read·4%
Reviewers report accounts banned suddenly with no clear reason, no warning, and refunds refused despite paid subscriptions.
›read 3 of these reviews
“Ban for no reason — Claude bans people for no reason and don’t do refund. So lame” — ★☆☆☆☆ · English“Banning is not a solution — I thought claude is good though, banning accounts kills real users mf!” — ★☆☆☆☆ · English“Banning accounts is too serious — Keep banning my account” — ★☆☆☆☆ · Chinese
App crashes, errors, and technical failures
9of the 281 read·3%
Users report frequent crashes, disconnections, error messages, and app freezing during use.
›read 3 of these reviews
“Claude code keeps disconnecting — Can’t start Claude code on home folder (codex can) Remote sessions very easily disconnect. Doesn’t even tell me it’s disconnected, just says “thinking”” — ★☆☆☆☆ · English“Atrocious slow — The models are fast but the app is straight up braindead” — ★☆☆☆☆ · English“Workflow — This is completely messing up get this bug fixed” — ★☆☆☆☆ · English
Frequent 'Claude is at capacity' errors preventing use
5of the 281 read·2%
App consistently shows capacity errors and blocks access even for paying subscribers, making the service unusable.
›read 3 of these reviews
“Not useable — Seems to always be busy” — ★☆☆☆☆ · English“Claude is at Capacity; yet I pay for Max — I’ve had great enjoyment leveraging Claude until the past two weeks. Major hallucinations are occurring, biased assumptions are coming across in the responses - once I correct it, Claude then apologizes for making the assumption or not catching the miss it issued. And now, Claude is at capacity errors when I need to complete work the most. This is impacting productivity and…” — ★☆☆☆☆ · English“I’m paying 200 a month and I’m getting Claude is at capacity try later. — WTF” — ★☆☆☆☆ · English
No synchronization between devices or sessions
5of the 281 read·2%
Conversations and data do not sync across phones, computers, and web, forcing users to repeat information each session.
›read 3 of these reviews
“Doesn’t sync across devices, loses information — Doesn’t sync across devices, every session on a different device and on the web interface is a completely different session, with no knowledge of any other sessions. There are cumbersome work around that will share a little bit of information, but they are unreliable and Anthropic shows no interest in fixing this.” — ★☆☆☆☆ · English“Sync probs — Can’t sync between phone and desktop” — ★★☆☆☆ · English“No option to sign in using multiple accounts — I have a work and personal Claude account and currently have no option to switch between these other than manually signing in and out every-time.” — ★☆☆☆☆ · English
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 281 most recent negative ones. Newest review 2 days ago (07.09.2026), last collected yesterday.
Britain
4.65★ from 28,940 ratings · version 1.260907.19
We have not read this app's reviews yet. Apple rations that feed to about one page per address every ten minutes and refuses datacentre addresses, so the reading is done by hand — the rating above is live, the complaints are not there yet.
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 0 most recent negative ones. Newest review never, last collected never.
France
4.64★ from 36,750 ratings · version 1.260907.19
We have not read this app's reviews yet. Apple rations that feed to about one page per address every ten minutes and refuses datacentre addresses, so the reading is done by hand — the rating above is live, the complaints are not there yet.
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 0 most recent negative ones. Newest review never, last collected never.