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Depop - Buy & Sell Clothes

Everywhere

4.80★ from 1,544,565 ratings · 341 negative reviews read in 2 storefronts · 16 complaints

Account suspended or banned without explanation

31of the 341 read9%

Users report their accounts suspended or banned suddenly with no clear reason, unable to appeal or access funds.

United States 26 · Germany 5 · joined from 2 wordings

read 4 of these reviews
“App suck — Terrible app as soon I created a new account since I’m new to this app I got suspended right away like bro” — ★☆☆☆☆ · English“Unacceptable — App was recommended by friend and when trying to create an account, iPhone gets banned, could not get help, unacceptable to start a user experience” — ★☆☆☆☆ · English“Banned me for no reason — Unban me” — ★☆☆☆☆ · English“Suspended without reason — I tried to set up an account on this app and it told me that I had violated their terms of service, I hadn’t even used the app yet. When I reached out to their support team I only got a rude response from „surelan c“ in which nothing was explained.” — ★☆☆☆☆ · English

Money stuck in account, unable to withdraw funds

27of the 341 read8%

Sellers cannot withdraw their earnings; the app blocks withdrawals, shows errors, or holds funds indefinitely with no resolution.

read 3 of these reviews
“Now won’t respond to any of my emails either. — Never sell on depop!!! I have money in here that the app will not let me withdrawal no matter how hard or how much I try” — ★☆☆☆☆ · English“Poor service — This app is keeping my money it will not release my money to me and keep saying there’s a hold on my money ???? How” — ★☆☆☆☆ · English“I wish I could use this app — I have been trying to withdraw my money for weeks but I’m unable to do anything it just keep saying I have 0 days to update my bank account. It is ridiculous I cannot get my money.. I wish it could for for me but I lost so much money” — ★☆☆☆☆ · English

Customer service ignores emails and support requests

20of the 341 read6%

Reviewers report that Depop support ignores emails, provides only automated replies, and takes weeks or never responds to customer issues.

read 3 of these reviews
“Customer Service — Absolutely terrible customer service, do not even bother emailing them, as it seems they ignore all emails and they leave it to automated replies to keep you clueless and lost. Maybe try Vinted… I don’t even know.” — ★☆☆☆☆ · English“Now won’t respond to any of my emails either. — Never sell on depop!!! I have money in here that the app will not let me withdrawal no matter how hard or how much I try” — ★☆☆☆☆ · English“Don’t download — Super unprofessional, they deleted my listening more than two times claiming that I went and community guidelines for all of the guidelines that they were saying I didn’t go against one. There’s one professional and they do not use humans. They use AI let alone for everything which is so unacceptable. They don’t reply back to emails at all just the super unprofessional app ever that I ever sold on…” — ★☆☆☆☆ · English

App fees are too high or hidden, reducing seller earnings

17of the 341 read5%

Reviewers complain Depop takes excessive fees, sometimes 50% of sale price, or charges undisclosed marketplace fees.

read 3 of these reviews
“Ridiculous extra fees — Lots of good items, with a RIDICULOUS markup fee for the site. Not worth it!” — ★★☆☆☆ · English“Price gouging. — depop is cool but these fees are outrageous. when i first created my account the fees were nowhere near these prices. i just paid for a shirt listed for 90$ 3.99 shipping and it came up to 109.99. crazy work.” — ★★☆☆☆ · English“Not honest — The adds says depop don’t have fees, but I literally never got pay full price on my clothes because depop is always talking a fee, literally I sold 2 items and got paid just for one because the other item item price which was 5 dollars was the fee they discounted me, absolutely irrational, felt like I gave free one of my items, you should not announce very confident about the non fees charged because you…” — ★★☆☆☆ · English

App crashes, freezes, or has frequent bugs

17of the 341 read5%

App frequently crashes, freezes, won't open, or stops responding, especially after updates.

read 3 of these reviews
“Needs work — Make it so you can change the thumbnail of your listed item without having a stroke thank you” — ★☆☆☆☆ · English“Can you fix the bugs already? — There’s a bug where you cannot post listings you made by copying another one. Can you fix that already?” — ★★☆☆☆ · English“needs some fixes!! — Love Depop, but it’s frustrating that notifications are often delayed by days. Also, listings copied from Repop can’t be posted due to an HTTPClient.HTTPRequestError. Please fix these issues!!” — ★★☆☆☆ · English

Registration or login failing with errors

17of the 341 read5%

Users cannot register new accounts or log in; attempts fail with error messages, password resets don't work, phone number validation fails.

read 3 of these reviews
“Sign in — Why do apps always have to make everything complicated ayri.” — ★☆☆☆☆ · German“Login — What kind of sh*t is this can't log in at all it just hangs right at the username” — ★☆☆☆☆ · German“app — Trying to log in to the app for days without success, I keep getting an error message. I've written to Depop 3 times & it's been ignored... I was always very satisfied with the app otherwise.” — ★★☆☆☆ · German

Seller loses dispute or refund to buyer despite evidence

13of the 341 read4%

Sellers report Depop sides with buyers on refund claims even with proof of authenticity or that item was shipped correctly.

read 3 of these reviews
“The worst app ever — This app is absolutely terrible. Customer service is crazy and takes forever to reply. I sold a $700 coach purse on this app and they didn’t even say it wasn’t authentic (which it was it was new with tags) After the person had received the item they claim the package was empty, Depop didn’t agree with this, but they said that I used AI to edit the photo they said that I used picsart which uses…” — ★☆☆☆☆ · English“Depop side with buyer, seller loser item and money. — Don’t sell in Depop if you have high end brand name.” — ★☆☆☆☆ · English“Depop Is Unfair To Sellers!!! — This app has extreme buyer protection, which is good for the buyers but not for sellers. People create accounts and go on this app to buy something and claim there was an issue with the package. You could be the most trusted selling and you will still lose disputes to people like this. In my opinion, don’t be a seller.” — ★☆☆☆☆ · English

Shipping costs are too high or free shipping removed

9of the 341 read3%

Reviewers complain about expensive shipping fees or that Depop removed free shipping, making purchases unaffordable.

read 3 of these reviews
“bring back free shipping — free shipping” — ★☆☆☆☆ · English“is not good — they took away free shipping and didn’t help solve my dispute where i got scammed don’t trust depop with help” — ★☆☆☆☆ · English“Shipping — The shipping on Depop is ridiculous! I use Vinted now because it is way cheaper!” — ★★☆☆☆ · English

Counterfeit items sold, Depop refuses refunds or protection

8of the 341 read2%

Buyers receive fake items but Depop denies claims, refuses refunds, or ignores disputes about authenticity.

read 3 of these reviews
“Fake luxury items — I purchased a Louis Vuitton wallet off of their platform. Once I received it. I wanted to authenticate it, and it came back as fake. They would not honor my COA. They decided with the customer and continue to let themselves fake items on their platform. As a buyer, I should be able to trust that I can authenticate something that I purchased and them backed me up when it comes back it’s not legit.…” — ★☆☆☆☆ · English“I got scammed for item, depop makes me pay for it… — I bought an item from “reputable” seller. Only to be shipped an obviously fake pair of boots. They’re not worth more than $5. I spent $77.04. Depop then tells me I need to ship item back within an incredibly unreasonable timeline in order to recieve refund. I get paid biweekly & didn’t have the money to ship fast enough for them…cool whatever; so I borrow money.…” — ★☆☆☆☆ · English“Horrible Customer Service!!! NO Buyer Protection — There are so many counterfeit items being sold as authentic for hefty prices with no buyer protection. Customer service is a joke. Luckily my credit card company is excellent at handling disputes from scammer apps like this.” — ★☆☆☆☆ · English

Scammers and fraudulent sellers go unpunished

8of the 341 read2%

The platform is full of scammers using bait-and-switch tactics or sending wrong items, with Depop taking no action.

read 3 of these reviews
“Sellers using the Bait and Switch tactic. Not using this app anymore. — Depop used to be one of my absolutely favorite places to buy used clothes. That was until the app became COMPLETELY overrun with sellers hellbent on scamming. They use a bait-and-switch tactic where they put their item up for a cheap price but have their account set to “vacation mode” (meaning they can’t ship). Then, once they’ve gained enough…” — ★☆☆☆☆ · English“Depop customer service very bad — While half of the sellers are great a good amount of them don’t sent. When I had to get support from Depop employee they were rude and unprofessional, passive aggressive insinuating. I have been nothing but a good seller and purchased several items so I don’t feel that I should have been treated that way.” — ★★☆☆☆ · English“When buying stuff from other people — I own a few items already and two people scammed me. I wrote to Depop and they said it as long as my package got delivered. Basically they could not do anything about it and I even had screenshots. showing that they was gonna send out the other items and a different package, but Depop didn’t do anything about it.” — ★☆☆☆☆ · English

Search feature returns wrong results or nothing

7of the 341 read2%

Search shows incorrect items, fails to display listed products, or gets stuck on loading; filtering by brand or type doesn't work.

read 3 of these reviews
“MAKE IT POSSIBLE TO TURN OFF AI SEARCH — I am sick of seeing thousands of ads that has nothing to do with the brand I typed in in the search field. IF I TYPE “lazy olaf Esther bunny” I wanna see ONLY those ads. Do you understand that I get sick of scrolling thousands of useless ads I am not interested in and eventually I don’t even buy anything? At least allow to turn this off and only see the search with words that…” — ★☆☆☆☆ · English“Searchfeature & sellersfee — Depop has the worst searchfeature I have ever seen. I am looking for book, I typ the title in the searchbar: no results for that book. Other books and random stuff shows up. I click through the other books and what do i find: THE BOOK I AM LOOKING FOR. I see at least 10 books for sale but when I type it into the search bar: nothing. The Filter is also so bad. They should take a look at…” — ★☆☆☆☆ · English“Search — The app is good in itself, but when you search for something it says "24 listings" but only 2 are displayed (I'm guessing one is only listings from the country you're currently in or logged into and the rest are from countries outside), when you refresh the app it sometimes works once and then doesn't work again at the next search. If they could get that under control, it would be a good app.” — ★★☆☆☆ · German

Listings removed or items deleted for unclear reasons

5of the 341 read1%

Depop removes or deletes seller listings without clear explanation or valid policy violation.

read 3 of these reviews
“Don’t download — Super unprofessional, they deleted my listening more than two times claiming that I went and community guidelines for all of the guidelines that they were saying I didn’t go against one. There’s one professional and they do not use humans. They use AI let alone for everything which is so unacceptable. They don’t reply back to emails at all just the super unprofessional app ever that I ever sold on…” — ★☆☆☆☆ · English“Not worth it. — I say its not worth downloading because Ive had a horrible experience. I had been accused of listing a counterfeit item, which I had to submit and appeal. Once they realized it was in fact a mistake from their part and posted my listing again, I thought it was a good idea to post a new refreshed post about the same item. I figured keeping the one that got removed was very sus to keep. Well my post got…” — ★☆☆☆☆ · English“Removing items for no reason — My listing gets taken down after I’ve already sold 8 stuff of the same item that I’ve had and now after it took down 1 listing it took down my entire page of listings” — ★☆☆☆☆ · English

Counterfeit and dropshipped items sold without enforcement

4of the 341 read1%

App full of fake products, cheap items from Shein or AliExpress resold at markup, and replicas; Depop does nothing to stop it.

read 3 of these reviews
“worst selling app — i think for europe, this is the worst app to sell clothes. also it’s full of scammers- of people stealing images from other platforms and putting them here (or vice versa ) and Depop doesn’t do anything. Also, the whole Design … ?! Items on my starting page Never change, even if I Block the user lol. not recommended-” — ★☆☆☆☆ · English“Caution!! — Extremely bad app, 80% of the products are from china with terrible quality or replicas. Only full of people who want to make a profit by buying cheap and selling expensive. The app is full of it, it's garbage, there are much better alternatives! For example: vinted, vestiaire collective etc. I'd prefer 0 stars!” — ★☆☆☆☆ · German“Lots of stuff from SHEIN/Temu/Aliexpress — Lots of people buy stuff cheap from other websites and resell them (even with the same image) on this app. I have to search with Google Lens every time and actually most of the items I'm looking for are from these websites. It should be possible for this to happen automatically and for such scammers to be banned??” — ★☆☆☆☆ · German

Phishing emails and account hacks targeting users

4of the 341 read1%

Users receive fake Depop phishing emails with scam links, and accounts get hacked to sell counterfeit items to scam others.

read 3 of these reviews
“Scam — 30 minutes after installing the app and linking my bank card, they tried to scam me via email. Before this I had never received fake emails from supposedly Depop saying my item was sold and to provide my card details etc. for further actions. There was also a fake link to a scammer website in the email, which my phone warned me about. Never again.” — ★☆☆☆☆ · UK“Scammed — Got scammed 2 times 200€ gone” — ★☆☆☆☆ · German“Scammer nest — Prefer more trustworthy platforms. They won’t protect sellers” — ★☆☆☆☆ · English

App crashes on opening or during transactions

4of the 341 read1%

App crashes immediately after opening, freezes during checkout, or becomes unresponsive with white screen.

read 3 of these reviews
“Problem — Every time I click on "pay now" and have already entered my bank details, my entire screen just goes white. I then usually have to restart the entire app.” — ★☆☆☆☆ · German“Completely unusable — I can't use the app at all because it crashes immediately after opening. I've already deleted it and reloaded it but nothing helps. I had previously made purchases and now can't track them. The app is also complete garbage when shopping, because after scrolling for a long time and finally finding something you like, the app jumps back to the beginning of the search query after you leave the post…” — ★☆☆☆☆ · German“App crashing when trying to open — I love Depop however app keeps crashing” — ★☆☆☆☆ · English

App is slow, glitchy, or unresponsive

4of the 341 read1%

App sluggish and buggy; UI elements don't respond to clicks; performance issues especially after updates.

read 3 of these reviews
“Great idea but suddenly very slow and jumpy — Latest update is very glitchy and extremely slow (on new iPhone 13)” — ★★☆☆☆ · English“Too many bugs — Unfortunately way too many bugs” — ★★☆☆☆ · English“bugs!!!! — app in itself is great but when you get a message that you then open in the app you have to close the app several times until the notification disappears” — ★☆☆☆☆ · German

Reviews are grouped one storefront at a time, so each storefront words its complaints separately. Two are added together here when they carry the same name, or when their wordings share half their meaningful words — one fixed rule, applied the same way to every app, and the reviews under each complaint are there to check it against. Where it is close but not certain the two stay apart, so this under-joins rather than over-joins.

Storefront by storefront

United States

4.82★ from 992,622 ratings · version 2.411 · 245 of the last 656 written reviews are one or two stars

Money stuck in account, unable to withdraw funds

27of the 245 read11%

Sellers cannot withdraw their earnings; the app blocks withdrawals, shows errors, or holds funds indefinitely with no resolution.

read 3 of these reviews
“Now won’t respond to any of my emails either. — Never sell on depop!!! I have money in here that the app will not let me withdrawal no matter how hard or how much I try” — ★☆☆☆☆ · English“Poor service — This app is keeping my money it will not release my money to me and keep saying there’s a hold on my money ???? How” — ★☆☆☆☆ · English“I wish I could use this app — I have been trying to withdraw my money for weeks but I’m unable to do anything it just keep saying I have 0 days to update my bank account. It is ridiculous I cannot get my money.. I wish it could for for me but I lost so much money” — ★☆☆☆☆ · English

Account suspended or banned without explanation

26of the 245 read11%

Users report their accounts suspended or banned suddenly with no clear reason, unable to appeal or access funds.

read 3 of these reviews
“App suck — Terrible app as soon I created a new account since I’m new to this app I got suspended right away like bro” — ★☆☆☆☆ · English“Unacceptable — App was recommended by friend and when trying to create an account, iPhone gets banned, could not get help, unacceptable to start a user experience” — ★☆☆☆☆ · English“Banned me for no reason — Unban me” — ★☆☆☆☆ · English

Customer service ignores emails and support requests

20of the 245 read8%

Reviewers report that Depop support ignores emails, provides only automated replies, and takes weeks or never responds to customer issues.

read 3 of these reviews
“Customer Service — Absolutely terrible customer service, do not even bother emailing them, as it seems they ignore all emails and they leave it to automated replies to keep you clueless and lost. Maybe try Vinted… I don’t even know.” — ★☆☆☆☆ · English“Now won’t respond to any of my emails either. — Never sell on depop!!! I have money in here that the app will not let me withdrawal no matter how hard or how much I try” — ★☆☆☆☆ · English“Don’t download — Super unprofessional, they deleted my listening more than two times claiming that I went and community guidelines for all of the guidelines that they were saying I didn’t go against one. There’s one professional and they do not use humans. They use AI let alone for everything which is so unacceptable. They don’t reply back to emails at all just the super unprofessional app ever that I ever sold on…” — ★☆☆☆☆ · English

App fees are too high or hidden, reducing seller earnings

17of the 245 read7%

Reviewers complain Depop takes excessive fees, sometimes 50% of sale price, or charges undisclosed marketplace fees.

read 3 of these reviews
“Ridiculous extra fees — Lots of good items, with a RIDICULOUS markup fee for the site. Not worth it!” — ★★☆☆☆ · English“Price gouging. — depop is cool but these fees are outrageous. when i first created my account the fees were nowhere near these prices. i just paid for a shirt listed for 90$ 3.99 shipping and it came up to 109.99. crazy work.” — ★★☆☆☆ · English“Not honest — The adds says depop don’t have fees, but I literally never got pay full price on my clothes because depop is always talking a fee, literally I sold 2 items and got paid just for one because the other item item price which was 5 dollars was the fee they discounted me, absolutely irrational, felt like I gave free one of my items, you should not announce very confident about the non fees charged because you…” — ★★☆☆☆ · English

App crashes, freezes, or has frequent bugs

17of the 245 read7%

App frequently crashes, freezes, won't open, or stops responding, especially after updates.

read 3 of these reviews
“Needs work — Make it so you can change the thumbnail of your listed item without having a stroke thank you” — ★☆☆☆☆ · English“Can you fix the bugs already? — There’s a bug where you cannot post listings you made by copying another one. Can you fix that already?” — ★★☆☆☆ · English“needs some fixes!! — Love Depop, but it’s frustrating that notifications are often delayed by days. Also, listings copied from Repop can’t be posted due to an HTTPClient.HTTPRequestError. Please fix these issues!!” — ★★☆☆☆ · English

Seller loses dispute or refund to buyer despite evidence

13of the 245 read5%

Sellers report Depop sides with buyers on refund claims even with proof of authenticity or that item was shipped correctly.

read 3 of these reviews
“The worst app ever — This app is absolutely terrible. Customer service is crazy and takes forever to reply. I sold a $700 coach purse on this app and they didn’t even say it wasn’t authentic (which it was it was new with tags) After the person had received the item they claim the package was empty, Depop didn’t agree with this, but they said that I used AI to edit the photo they said that I used picsart which uses…” — ★☆☆☆☆ · English“Depop side with buyer, seller loser item and money. — Don’t sell in Depop if you have high end brand name.” — ★☆☆☆☆ · English“Depop Is Unfair To Sellers!!! — This app has extreme buyer protection, which is good for the buyers but not for sellers. People create accounts and go on this app to buy something and claim there was an issue with the package. You could be the most trusted selling and you will still lose disputes to people like this. In my opinion, don’t be a seller.” — ★☆☆☆☆ · English

Shipping costs are too high or free shipping removed

9of the 245 read4%

Reviewers complain about expensive shipping fees or that Depop removed free shipping, making purchases unaffordable.

read 3 of these reviews
“bring back free shipping — free shipping” — ★☆☆☆☆ · English“is not good — they took away free shipping and didn’t help solve my dispute where i got scammed don’t trust depop with help” — ★☆☆☆☆ · English“Shipping — The shipping on Depop is ridiculous! I use Vinted now because it is way cheaper!” — ★★☆☆☆ · English

Counterfeit items sold, Depop refuses refunds or protection

8of the 245 read3%

Buyers receive fake items but Depop denies claims, refuses refunds, or ignores disputes about authenticity.

read 3 of these reviews
“Fake luxury items — I purchased a Louis Vuitton wallet off of their platform. Once I received it. I wanted to authenticate it, and it came back as fake. They would not honor my COA. They decided with the customer and continue to let themselves fake items on their platform. As a buyer, I should be able to trust that I can authenticate something that I purchased and them backed me up when it comes back it’s not legit.…” — ★☆☆☆☆ · English“I got scammed for item, depop makes me pay for it… — I bought an item from “reputable” seller. Only to be shipped an obviously fake pair of boots. They’re not worth more than $5. I spent $77.04. Depop then tells me I need to ship item back within an incredibly unreasonable timeline in order to recieve refund. I get paid biweekly & didn’t have the money to ship fast enough for them…cool whatever; so I borrow money.…” — ★☆☆☆☆ · English“Horrible Customer Service!!! NO Buyer Protection — There are so many counterfeit items being sold as authentic for hefty prices with no buyer protection. Customer service is a joke. Luckily my credit card company is excellent at handling disputes from scammer apps like this.” — ★☆☆☆☆ · English

Scammers and fraudulent sellers go unpunished

8of the 245 read3%

The platform is full of scammers using bait-and-switch tactics or sending wrong items, with Depop taking no action.

read 3 of these reviews
“Sellers using the Bait and Switch tactic. Not using this app anymore. — Depop used to be one of my absolutely favorite places to buy used clothes. That was until the app became COMPLETELY overrun with sellers hellbent on scamming. They use a bait-and-switch tactic where they put their item up for a cheap price but have their account set to “vacation mode” (meaning they can’t ship). Then, once they’ve gained enough…” — ★☆☆☆☆ · English“Depop customer service very bad — While half of the sellers are great a good amount of them don’t sent. When I had to get support from Depop employee they were rude and unprofessional, passive aggressive insinuating. I have been nothing but a good seller and purchased several items so I don’t feel that I should have been treated that way.” — ★★☆☆☆ · English“When buying stuff from other people — I own a few items already and two people scammed me. I wrote to Depop and they said it as long as my package got delivered. Basically they could not do anything about it and I even had screenshots. showing that they was gonna send out the other items and a different package, but Depop didn’t do anything about it.” — ★☆☆☆☆ · English

Listings removed or items deleted for unclear reasons

5of the 245 read2%

Depop removes or deletes seller listings without clear explanation or valid policy violation.

read 3 of these reviews
“Don’t download — Super unprofessional, they deleted my listening more than two times claiming that I went and community guidelines for all of the guidelines that they were saying I didn’t go against one. There’s one professional and they do not use humans. They use AI let alone for everything which is so unacceptable. They don’t reply back to emails at all just the super unprofessional app ever that I ever sold on…” — ★☆☆☆☆ · English“Not worth it. — I say its not worth downloading because Ive had a horrible experience. I had been accused of listing a counterfeit item, which I had to submit and appeal. Once they realized it was in fact a mistake from their part and posted my listing again, I thought it was a good idea to post a new refreshed post about the same item. I figured keeping the one that got removed was very sus to keep. Well my post got…” — ★☆☆☆☆ · English“Removing items for no reason — My listing gets taken down after I’ve already sold 8 stuff of the same item that I’ve had and now after it took down 1 listing it took down my entire page of listings” — ★☆☆☆☆ · English

Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 245 most recent negative ones. Newest review 22 days ago (08.09.2026), last collected 21 days ago.

Germany

4.69★ from 8,068 ratings · version 2.411 · 96 of the last 199 written reviews are one or two stars

Registration or login failing with errors

17of the 96 read18%

Users cannot register new accounts or log in; attempts fail with error messages, password resets don't work, phone number validation fails.

read 3 of these reviews
“Sign in — Why do apps always have to make everything complicated ayri.” — ★☆☆☆☆ · German“Login — What kind of sh*t is this can't log in at all it just hangs right at the username” — ★☆☆☆☆ · German“app — Trying to log in to the app for days without success, I keep getting an error message. I've written to Depop 3 times & it's been ignored... I was always very satisfied with the app otherwise.” — ★★☆☆☆ · German

Search feature returns wrong results or nothing

7of the 96 read7%

Search shows incorrect items, fails to display listed products, or gets stuck on loading; filtering by brand or type doesn't work.

read 3 of these reviews
“MAKE IT POSSIBLE TO TURN OFF AI SEARCH — I am sick of seeing thousands of ads that has nothing to do with the brand I typed in in the search field. IF I TYPE “lazy olaf Esther bunny” I wanna see ONLY those ads. Do you understand that I get sick of scrolling thousands of useless ads I am not interested in and eventually I don’t even buy anything? At least allow to turn this off and only see the search with words that…” — ★☆☆☆☆ · English“Searchfeature & sellersfee — Depop has the worst searchfeature I have ever seen. I am looking for book, I typ the title in the searchbar: no results for that book. Other books and random stuff shows up. I click through the other books and what do i find: THE BOOK I AM LOOKING FOR. I see at least 10 books for sale but when I type it into the search bar: nothing. The Filter is also so bad. They should take a look at…” — ★☆☆☆☆ · English“Search — The app is good in itself, but when you search for something it says "24 listings" but only 2 are displayed (I'm guessing one is only listings from the country you're currently in or logged into and the rest are from countries outside), when you refresh the app it sometimes works once and then doesn't work again at the next search. If they could get that under control, it would be a good app.” — ★★☆☆☆ · German

Accounts banned without explanation or warning

5of the 96 read5%

Users' accounts deleted suddenly without clear reason, sometimes for minor violations; support gives rude responses or none at all.

read 3 of these reviews
“Suspended without reason — I tried to set up an account on this app and it told me that I had violated their terms of service, I hadn’t even used the app yet. When I reached out to their support team I only got a rude response from „surelan c“ in which nothing was explained.” — ★☆☆☆☆ · English“Unfaire Sperrungen und kein Support — Es kann wirklich passieren, dass euer Account mit all euren Artikeln, Bildern, Likes und Bewertungen plötzlich weg ist. Ich hatte mir so viel Mühe gegeben, meinen Account aufzubauen, und noch über 20 Artikel, die bei den Menschen beliebt waren, zum Verkauf bereit. Ich war jahrelanger Nutzer von Depop und habe die Plattform immer geschätzt. Doch mein Account wurde plötzlich…” — ★☆☆☆☆ · German“Banned forever — Just because in my description it said that I only accept Paypal. That's a reason for you to ban a user forever? Instead of first pointing out to me to please change the description you ban my account within seconds just like that, while I see so many scammers and fraudsters get away with it on depop but no, I did something not serious and that was reason enough for you to ban me forever, so I can't…” — ★☆☆☆☆ · German

Counterfeit and dropshipped items sold without enforcement

4of the 96 read4%

App full of fake products, cheap items from Shein or AliExpress resold at markup, and replicas; Depop does nothing to stop it.

read 3 of these reviews
“worst selling app — i think for europe, this is the worst app to sell clothes. also it’s full of scammers- of people stealing images from other platforms and putting them here (or vice versa ) and Depop doesn’t do anything. Also, the whole Design … ?! Items on my starting page Never change, even if I Block the user lol. not recommended-” — ★☆☆☆☆ · English“Caution!! — Extremely bad app, 80% of the products are from china with terrible quality or replicas. Only full of people who want to make a profit by buying cheap and selling expensive. The app is full of it, it's garbage, there are much better alternatives! For example: vinted, vestiaire collective etc. I'd prefer 0 stars!” — ★☆☆☆☆ · German“Lots of stuff from SHEIN/Temu/Aliexpress — Lots of people buy stuff cheap from other websites and resell them (even with the same image) on this app. I have to search with Google Lens every time and actually most of the items I'm looking for are from these websites. It should be possible for this to happen automatically and for such scammers to be banned??” — ★☆☆☆☆ · German

Phishing emails and account hacks targeting users

4of the 96 read4%

Users receive fake Depop phishing emails with scam links, and accounts get hacked to sell counterfeit items to scam others.

read 3 of these reviews
“Scam — 30 minutes after installing the app and linking my bank card, they tried to scam me via email. Before this I had never received fake emails from supposedly Depop saying my item was sold and to provide my card details etc. for further actions. There was also a fake link to a scammer website in the email, which my phone warned me about. Never again.” — ★☆☆☆☆ · UK“Scammed — Got scammed 2 times 200€ gone” — ★☆☆☆☆ · German“Scammer nest — Prefer more trustworthy platforms. They won’t protect sellers” — ★☆☆☆☆ · English

App crashes on opening or during transactions

4of the 96 read4%

App crashes immediately after opening, freezes during checkout, or becomes unresponsive with white screen.

read 3 of these reviews
“Problem — Every time I click on "pay now" and have already entered my bank details, my entire screen just goes white. I then usually have to restart the entire app.” — ★☆☆☆☆ · German“Completely unusable — I can't use the app at all because it crashes immediately after opening. I've already deleted it and reloaded it but nothing helps. I had previously made purchases and now can't track them. The app is also complete garbage when shopping, because after scrolling for a long time and finally finding something you like, the app jumps back to the beginning of the search query after you leave the post…” — ★☆☆☆☆ · German“App crashing when trying to open — I love Depop however app keeps crashing” — ★☆☆☆☆ · English

App is slow, glitchy, or unresponsive

4of the 96 read4%

App sluggish and buggy; UI elements don't respond to clicks; performance issues especially after updates.

read 3 of these reviews
“Great idea but suddenly very slow and jumpy — Latest update is very glitchy and extremely slow (on new iPhone 13)” — ★★☆☆☆ · English“Too many bugs — Unfortunately way too many bugs” — ★★☆☆☆ · English“bugs!!!! — app in itself is great but when you get a message that you then open in the app you have to close the app several times until the notification disappears” — ★☆☆☆☆ · German

Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 96 most recent negative ones. Newest review 52 days ago (09.08.2026), last collected 24 days ago.

Britain

4.78★ from 535,512 ratings · version 2.411

We have not read this app's reviews yet. Apple rations that feed to about one page per address every ten minutes and refuses datacentre addresses, so the reading is done by hand — the rating above is live, the complaints are not there yet.

Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 0 most recent negative ones. Newest review never, last collected never.

France

4.74★ from 8,363 ratings · version 2.411

We have not read this app's reviews yet. Apple rations that feed to about one page per address every ten minutes and refuses datacentre addresses, so the reading is done by hand — the rating above is live, the complaints are not there yet.

Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 0 most recent negative ones. Newest review never, last collected never.

Back to the wire · what this cannot see