4.68★ from 2,463,498 ratings · version 2.443.1 · 55 of the last 70 written reviews are one or two stars
Extremely low base pay per order
10of the 55 read·18%
DoorDash pays $2-3 per order regardless of distance, forcing reliance on tips that don't materialize, making it unprofitable after gas costs.
›read 3 of these reviews
“Corrupt company — If you aren’t going to raise base wages you need to make gratuity mandatory!” — ★☆☆☆☆ · English“Horrid company to work for — These SOBs are offering $2.50 pay to drive to the restaurant, wait for the food, and deliver it to scum bag customers who don’t tip! As hard as it is to believe I had to edit this because they are now offering less!” — ★☆☆☆☆ · English“Unfair wages — DoorDash makes way to much money for them to treat us like this why am I getting paid 2 bucks for a 10 mile order ? They are relying on people to tip but no one's tipping ???? It's not worth it gas is too much they are keeping all the money to themselves” — ★☆☆☆☆ · English
Support unresponsive or unhelpful
5of the 55 read·9%
Driver support ignores requests, takes months to respond, offers vague excuses, and refuses to help even with legitimate issues.
›read 3 of these reviews
“Update kills your status — I am beyond disgusted with this company and this update is useless. You can not get help from anyone even when you need 911. Stay away” — ★☆☆☆☆ · English“Dasher — Driver support not helping about account since 1 year. Need verification I did many times , still same, they don’t know how to work.” — ★☆☆☆☆ · English“App works great, DoorDash sucks — If you actually end up becoming a platinum dasher (which is supposedly the highest rating you can get) you get treated worse than someone who just started. Support is terrible and they don’t even give you all the perks promised with the platinum status. App works great with taking orders but it’s clear DoorDash doesn’t actually care about the dashers from my multiple of negative…” — ★★☆☆☆ · English
Platinum tier perks missing or inconsistent
5of the 55 read·9%
Platinum dashers promised bonuses and benefits but don't receive them consistently or get treated worse than new drivers.
›read 3 of these reviews
“App works great, DoorDash sucks — If you actually end up becoming a platinum dasher (which is supposedly the highest rating you can get) you get treated worse than someone who just started. Support is terrible and they don’t even give you all the perks promised with the platinum status. App works great with taking orders but it’s clear DoorDash doesn’t actually care about the dashers from my multiple of negative…” — ★★☆☆☆ · English“They suck — They will give bad order on purpose when you get to platinum” — ★☆☆☆☆ · English“Support is garbage — I had a traffic accident days ago waiting for them to modify my percentage in the app for canceling an order and they tell me they can't, so what's the point of support being platinum it's garbage,” — ★☆☆☆☆ · Spanish
Recent app updates made things worse
4of the 55 read·7%
New updates broke features, hid pay information, removed transparency, and created new bugs instead of fixing existing problems.
›read 3 of these reviews
“Mileage not paid and stats overkill — All customers want is accuracy, but restaurants in my area sometimes make mistakes, pushing faults to the driver from the customer's point of view. While currently mileage is not being paid and your IRS deduction is higher than the money given, DoorDash is now pushing quality stats, which is really overkill in my opinion and causing really good drivers hesitation to continue. The…” — ★★☆☆☆ · English“New Update — New update is terrible. They are hiding tips now and dollar amounts from us. It’s not transparent and it makes me not trust them.” — ★☆☆☆☆ · English“Every time there’s a new update the app gets worst — I like doing DoorDash but lately these updates been awful like stop the app was fine how it was back then” — ★★☆☆☆ · English
Payment missing or taken without explanation
3of the 55 read·5%
Earnings disappear from accounts or are withheld without clear reason, with support unable or unwilling to resolve the issue.
›read 3 of these reviews
“Delete yourself — Did not download this app stop taking my money” — ★☆☆☆☆ · English“Thief — I was meant to get money after a dash and DoorDash instantly took it out after I ended a dash and when I called to get my money back they told me a whole bunch of foolishness and I didn’t get paid so DoorDash took my money worst app ever” — ★☆☆☆☆ · English“Thieves — Zero transparency on what you make per order. They give you an average of what you’ll make per hour but no what each order pays. It’s straight robbery to the drivers and worth the pay.” — ★☆☆☆☆ · English
App crashes, errors, and login failures
3of the 55 read·5%
App frequently throws error messages preventing login, dashing, or scheduling, persisting even after reinstalling.
›read 3 of these reviews
“If you’re desperate enough to try this app. DONT! — As a Dasher, I’ve gotten to the point where I genuinely cannot recommend this app. And before anyone says it: my phone’s camera works perfectly. The problem is specifically with DoorDash’s own camera and scanning functions. The barcode scanner, receipt scanner, and the function for taking pictures of receipts inside the Dasher app are not working. Today, I spent…” — ★☆☆☆☆ · English“Can’t get into my account — Something is wrong with the app. Every time I tried to dash or schedule today I got an error message. I’ve turned my phone on and off, reinstalled the app, nothing. Now I can’t even log into my account on the app, every time I put in the code or enter my email I get an error message.” — ★★☆☆☆ · English“Conflating APP functionality with Earning power — These five star reviews conflate the earning power of DoorDash with the overall apps’ functionality. The app itself is hot trash. It does not function right with less than 5G, although nobody can say what data is necessary for that, support is only useful when you have an active order they can rarely tell you why you haven’t gotten an offer in an hour while you are…” — ★☆☆☆☆ · English
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 55 most recent negative ones. Newest review 2 days ago (06.09.2026), last collected yesterday.
Germany
4.63★ from 122 ratings · version 2.443.1
We have not read this app's reviews yet. Apple rations that feed to about one page per address every ten minutes and refuses datacentre addresses, so the reading is done by hand — the rating above is live, the complaints are not there yet.
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 0 most recent negative ones. Newest review never, last collected never.
France
4.37★ from 237 ratings · version 2.443.1
We have not read this app's reviews yet. Apple rations that feed to about one page per address every ten minutes and refuses datacentre addresses, so the reading is done by hand — the rating above is live, the complaints are not there yet.
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 0 most recent negative ones. Newest review never, last collected never.
Britain
4.58★ from 172 ratings · version 2.443.1
We have not read this app's reviews yet. Apple rations that feed to about one page per address every ten minutes and refuses datacentre addresses, so the reading is done by hand — the rating above is live, the complaints are not there yet.
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 0 most recent negative ones. Newest review never, last collected never.