4.78★ from 8,507,240 ratings · 218 negative reviews read in 3 storefronts · 17 complaints
App repeatedly crashes and freezes
10of the 218 read·5%
App crashes constantly when browsing, searching, or using features, forcing users to restart and sometimes losing data or progress.
Britain 5 · Germany 5 · joined from 2 wordings
›read 4 of these reviews
“iPad issues — The app works mostly fine on iPhone, but repeatedly crashes while browsing on the iPad, typically with listings with multiple images. It then forgets any prior search and you have to start again.” — ★★☆☆☆“More crashes than Romain Grosjean — Totally unusable, constantly crashes exits app and returns to Home Screen. Get it fixed EBay. Every update makes it worse. Bug fixes? No way, ur adding bugs id say.” — ★☆☆☆☆“App keeps crashing — A16 iPad. App keeps crashing. Only advice is to uninstall and reinstall which does not work” — ★☆☆☆☆“App doesn't work — Can't open the app on my iPhone for several weeks. Support is very bad. Even a fresh installation didn't help. I can only use the eBay page via browser.” — ★☆☆☆☆ · German
eBay Live notifications and prominence impossible to disable
9of the 218 read·4%
eBay Live appears constantly on the home screen and sends endless notifications despite disabling all notifications in settings.
›read 3 of these reviews
“Notifications without end — You constantly get pointless notifications. Voucher codes, eBay Live and other rubbish. I turned off everything unnecessary in the notification settings and still every few days one comes with a new code or other nonsense. I deleted this app. It's just annoying to constantly go into the settings to see if you missed something and find out that you're just being harassed anyway.” — ★☆☆☆☆ · German“Notification mess — Keeps harassing me with Tons of notifications for eBay live and discounts and other stuff even though I have explicitly turned off all notifications except for my own sales. Had to Turn off notifications on System Level because it’s so annoying.” — ★☆☆☆☆ · English“1000 notifications — Terrible. You get notifications sometimes every minute because someone is selling something live there. I'm not interested in that at all unfortunately. But you can't really turn it off either. All in all eBay is really going downhill. So I barely use it anymore or not at all. A real decline of the whole thing!” — ★☆☆☆☆ · German
App crashes and bugs prevent basic functions
6of the 218 read·3%
The app constantly crashes, has frequent bugs, freezes on simple actions like filtering or searching, and forces users to switch to the web version.
›read 3 of these reviews
“Couldn’t be worse — The app crashes every three clicks. This has been happening for a couple of months and the update this week didn’t fix it. This might actually force me to use a different app. eBay is charging sellers too much anyway. I’m done.” — ★☆☆☆☆ · English“Another Terrible update — I am a power seller and spend a lot of time on both ebay mobile and ebay desktop. Every single update to the ebay app makes my job slower and worse in every way. Always. Terrible draft saving - nothing ever saves. App constantly crashes. Maybe hire some developers who know what theyre doing, instead of constantly working backwards and cutting corners? Idiots.” — ★☆☆☆☆ · English“App constantly crashes — The app constantly crashes and has many frequent bugs on the iPad. It forces me to go to the web version to get anything done in the app. I end up losing what I was searching for.” — ★☆☆☆☆ · English
Login fails with passkey or confirmation code
6of the 218 read·3%
Users cannot log in using passkey or confirmation codes; app hangs indefinitely during authentication process.
›read 3 of these reviews
“Unable to log in — For some time now I can't log in to eBay via iPhone (iPhone 17) anymore. I confirm the login code and then the app loads forever… but logging in doesn't work. I've updated everything. It's so freakin' annoying.” — ★☆☆☆☆ · German“Login Option — The login option with passkey and then confirming is abysmal it simply doesn't work hours of loading until the battery is empty cancel and reload doesn't work either please for an update so that it finally works” — ★☆☆☆☆ · German“Login — You'd think logging in would be one of the most important things. It doesn't work either via passkey or notification. Don't you notice that? How many updates do you actually need 😠 Many new versions later: it doesn't work. How many more months do you need for that?” — ★☆☆☆☆ · German
eBay Live feature dominates and cannot be disabled
5of the 218 read·2%
eBay Live auto-plays with loud videos and overwhelms the homepage, with no option to disable or hide it despite many requests.
›read 3 of these reviews
“eBay Live is horrific! — I’m not going to buy anything off this app until I have the ability to permanently disable eBay Live. I used to enjoy this app due to its simplicity and the fact I could find exactly what I want when I wanted it, without the app showing me everything I don’t need before I find what I’m after…. Like Amazon does. It would actually recommend items to me that are useful and that I’m likely to…” — ★☆☆☆☆“Ebay live — Any way to disable ebay live? Not interested in it at all, but its everywhere on the app.” — ★★☆☆☆“Ebay live settings — Why do I have to put up with the latest social network imitating nonsense in the ebay app? Give me a setting to turn off ebay ‘live’ !!!!!!!” — ★★☆☆☆
Login and multi-factor authentication broken or stuck in loops
4of the 218 read·2%
MFA freezes or traps users in infinite loops preventing account access, or requires verification repeatedly within single sessions.
›read 3 of these reviews
“Amongst the worst mobile apps I have ever used — For about a year now this app has dumbfounded me. On attempting to log in to my account with the correct credentials in the app it asks you to use the app to MFA your login. Sometimes it works, but more often than not it freezes, sending you in an incessant loop which prevents you from ever accessing the site and your account.” — ★☆☆☆☆“Forced to verify just to search now? — For some reason when I just wanted to search for something the app wanted me to verify my login with a text. I just wanted to do my search so cancelled that. I then found myself locked in an infinite loop where I couldn’t sign out of my account and I couldn’t search for something without fully signing in. I ended up deleting the app and reinstalling. Why does everything get more…” — ★☆☆☆☆“Terrible app — Makes me jump through 2 FA hoops like no other app on my phone. Like multiple times in a single session and it’s been like that for years. It’s completely absurd that a multibillion £ company has an app that works so poorly.” — ★☆☆☆☆
App fails to load pages or open features
4of the 218 read·2%
Pages won't load, notifications don't open, orders don't display, and error reporting itself fails to work.
›read 3 of these reviews
“Unable to open — Unable to open anything like notifications etc” — ★★☆☆☆“App stopped working — Please do another app update as the apps not working not allowing me to open anything in the app including my orders.” — ★☆☆☆☆“Loading up error — The app was brilliant up until a month ago when no pages load in and it says shake your phone to report a problem so I did and it told me to report what the problem was and it comes up with the oops something went wrong error message so you can’t report anything… app is basically useless if nothing loads in” — ★☆☆☆☆
Seller funds held for extended periods without explanation
4of the 218 read·2%
Sellers report eBay holds their available funds for 7 days after delivery or locks account balances indefinitely despite items being delivered.
›read 3 of these reviews
“eBay sellers 7day fund hold — I’ve sold with eBay, and recently they started holding funds for 7 days after your order is delivered. They told me it would be a one time thing, but it’s been 5 order in a row. Hopefully this does not happen to you, but be aware of this as a seller.” — ★☆☆☆☆ · English“HORRIBLE, DO NOT USE FOR SELLING — Absolutely horrible, unnecessarily confusing app. eBay already takes a huge percentage of every sale in fees, yet when I finally have money marked as “available,” I still can’t simply withdraw it to my linked debit card. Instead, I have to deal with confusing payout schedules, holds, arbitrary restrictions, and then pay another fee just to get my own money faster. The entire payout…” — ★☆☆☆☆ · English“eBay is so wrong — Instead of verifying identity at opening an account they wait till you have sales and money available and items in transit to lock your seller account hold your money and hide all items for sales. Even ones with open offers. So now they are keeping me from my money and accepting offers until all shipped items are delivered and then 3 days after that. This is the wrong way holding funds for a week…” — ★☆☆☆☆ · English
eBay Live feature dominates home page against user wishes
4of the 218 read·2%
Users say eBay Live takes over the home page, they never watch it, and there's no way to remove it or disable notifications despite trying.
›read 3 of these reviews
“eBay live is cancer — I despise this era of eBay. I do not want eBay live. I do not want this loud in your face garbage. I especially don’t want it placed front and center, huge and at the top of the home page. No one I know is anything less than irritated by this. Y’all are just awful.” — ★☆☆☆☆ · English“Fix your search fiction — One star review will stand until the install a choice to remove Ebay Live. My home page is nothing but this useless function. Hey tech bros guess what? Never gonna use this useless function so take it off my screen.” — ★☆☆☆☆ · English“Ebay live — I have never watched a single ebay live event, I have not interest in ebay live, but now everytime I open the app thats is all i see on my home page. All im interested in is what I have looked at, or items im watching. Took me 2 weeks just to turn off ebay live notifications. Please change it back to the old version or create a different app for ebay live notifications” — ★★☆☆☆ · English
Scammed by sellers with no refund or support
4of the 218 read·2%
Buyers never received items marked delivered or got scammed; eBay sides with sellers and refuses refunds despite complaints.
›read 3 of these reviews
“Got scammed and ebay did nothing — Recently, purchased an item worth $500 and the seller had some good reviews so I decided to buy. Turns out it was a scam, figured it was too good to be true. Anyways, never received my package though it was stated as delivered (it was not and I tried contacting both Ups and the sender, ups said the sender sent the package somewhere that didn’t match my shipping address. Informed the…” — ★☆☆☆☆ · English“Scans — Riddled with scams and you get no help from eBay. Several times I never received my item and never received a refund. Should have learned my lesson and stopped using it after the first two incidents. Beware and I suggest you spend your money somewhere else” — ★☆☆☆☆ · English“Customer service — There is none….. you’ll get scammed and shipping will say delivered but when I look at the location it says the name of my city but not my address…. Got scammed twice eBay will always side with the seller.” — ★☆☆☆☆ · English
Seller fees charged on shipping and taxes unfairly
4of the 218 read·2%
Sellers report eBay calculates fees from total sale price including buyer's shipping and taxes, taking 15-25% of revenue with additional hidden charges.
›read 3 of these reviews
“The earning you get. — eBay takes your money. For example. A person bought Steve Madden heels for 30. They paid around 41.09 for like shipping etc. I get 19 dollars back. They took away, 3.15 for taxes,6.02 for transactions fees,8.17 for shipping label, 4.96 ad free general. Idk why you guys created app where people can sell just to take all of their money, it’s very ridiculous. Will never use this app EVER AGAIN. I…” — ★☆☆☆☆ · English“outrageous fees — selling fees are crazy. sold a used item for 530$. they took 80$ for selling fees. im pulling my other items off ebay” — ★☆☆☆☆ · English“Is this place dying? — Seller fees are calculated from price + taxes + shipping. Your charging me for the taxes and shipping the buyer pays? Just slimey practices. And its pretty clear my ads get suppressed unless i pay at least an added 5% promotions fee. Whats the point when you take most of my money?” — ★☆☆☆☆ · English
Apple Pay displays drastically incorrect prices
4of the 218 read·2%
Apple Pay checkout shows astronomically high amounts instead of correct prices, risking accidental large purchases.
›read 3 of these reviews
“One Star – Dangerous Price Error on Express Purchase with Apple Pay — In the current app version, I've recently been experiencing a critical error when using Apple Pay through the new Express button. In the preview window during Apple Pay checkout, an astronomically high, incorrect amount is displayed — for example over 15,000 € instead of the actual 75.01 €. An accidental double-tap on the side button would be…” — ★☆☆☆☆ · German“Apple Pay bug — when I use Apple Pay, Apple Pay changes the amount to an insanely high amount. For example, if I want to buy lamps for 16 euros and click pay with Apple Pay. Apple Pay suddenly shows me 6430 euros” — ★☆☆☆☆ · German“Apple Pay charges ten times the amount! — It's scandalous that no one in the development team has noticed this so far.” — ★☆☆☆☆ · German
Customer support unresponsive and unhelpful
4of the 218 read·2%
Support is unreachable via email or chat; complaints go unresolved and scam issues receive minimal assistance.
›read 3 of these reviews
“Beware of purchases from private sellers – No help from eBay customer service! — Waited 10 days, received no help – My disappointing eBay experience * No customer service available – Why I can no longer recommend eBay * Item not received and no support – Very disappointing! * Warning: Problems with private sellers and barely reachable support” — ★☆☆☆☆ · German“Support bad can't disable eBay live — It's impossible to reach support via email or contact form. Especially when you can't make phone calls” — ★☆☆☆☆ · German“Worst app I have ever (!) used — Ebay made an error, it approved shipping to the UK even though I explicitly only selected EU shipping. As a result, the wrong shipping label was created. eBay's miserable AI couldn't answer anything, then I was transferred to an employee on the phone, even though I wanted to chat. The employee on the phone was extremely incompetent, denied that you can select shipping labels in the…” — ★☆☆☆☆ · German
Payments held indefinitely for verification
3of the 218 read·1%
Seller payouts frozen for weeks pending verification with no explanation of what requires verification or when funds will release.
›read 3 of these reviews
“First time using eBay in years and holding money back and app doesn’t update latest information. — Sold an item for the first time in years. Had to re-update bank details as PayPal no longer accepted. Even though my bank details were also logged to the account already. Now Holding payment now for 2 weeks no reason given. Scan collect code won’t update to collect on my app but the sellers. If I had cash in hand I’d be…” — ★☆☆☆☆“horrible — payouts have been under verification for a month… why? vinted or depop never does this what is there to even verify i have added all my details correctly. once i get my money im just deleting this app” — ★☆☆☆☆“Scammers — EBay kept my money and left my payment on hold for apparently selling fakes when the buyer was pleased with the iteam and gave me 5 stars if your looking to sell on eBay Don’t they are scammers and will hold your money go to Vinted or Depop” — ★☆☆☆☆
Account banned or restricted without reason or explanation
3of the 218 read·1%
New users or sellers have accounts instantly banned or restricted with no clear reason given and no meaningful support response.
›read 3 of these reviews
“boo — App is so terrible. If you go to contact support it literally says do it yourself with some cheap articles attached. Banned and removed all my listing for no reason. Told me to resolve it in my gmail and didnt send me any gmail. Terrible experience with this app so outdated” — ★☆☆☆☆ · English“My account was restricted and they wouldn’t tell me why. — I downloaded and created an account on eBay for the first time today, and it was automatically taken down. They didn’t give me a reason over some poor excuse on people evading policies and finding loopholes. This app and its support system is genuinely just awful, and it’s honestly just ridiculous.” — ★☆☆☆☆ · English“Got permanently suspended for no reason?? — downloaded the app so I could start listing and selling items... and then instantly got banned🧍🏻♀️ this is what happens when an app is based and managed with AI :( don't recommend for selling stuff” — ★☆☆☆☆ · English
Marketing and selling prompts cannot be disabled
3of the 218 read·1%
App constantly pushes unwanted sell prompts, trading card and hentai ads, and notifications even after disabling settings repeatedly.
›read 3 of these reviews
“Should have selling out if the feed — I use this to buy stuff but i can't scroll without seeing dont you want to sell this and a picture of something i bought that i love and wont get rid of and the fact you see it so much feels like being pressed into selling my stuff i cant make it go away and it makes me hate using the app.” — ★☆☆☆☆ · English“won’t stop sending marketing notifications — yes i’ve disabled them in the settings 2026-07-06: still doing it 2026-07-17: still doing it 2026-07-28: still doing it 2026-08-10: still doing it 2026-08-24: still doing it 2026-09-02: still doing it” — ★☆☆☆☆ · English“Hentai Porn Ads Ruin App — App would be great if it would stop, or at least give me some option to stop it From, serving the ads for hentai porn, trading card games. I searched for other, regular non-explicit, trading card games, and now eBay is constantly inundating me with suggestions/ads for some unrelated Japanese cartoon porn trading card game. Reported the ads multiple times within the app and they have done…” — ★☆☆☆☆ · English
No way to reach human customer service
3of the 218 read·1%
Customer support is unavailable or AI-driven with no option to speak to a real person; issues cannot be resolved.
›read 3 of these reviews
“boo — App is so terrible. If you go to contact support it literally says do it yourself with some cheap articles attached. Banned and removed all my listing for no reason. Told me to resolve it in my gmail and didnt send me any gmail. Terrible experience with this app so outdated” — ★☆☆☆☆ · English“customer service — their customer service sucks its impossible to speak to an actual human” — ★☆☆☆☆ · English“Terrible — Absolutely awful to deal with, terrible support and terrible customer service, fb marketplace and CL is way better” — ★☆☆☆☆ · English
Reviews are grouped one storefront at a time, so each storefront words its complaints separately. Two are added together here when they carry the same name, or when their wordings share half their meaningful words — one fixed rule, applied the same way to every app, and the reviews under each complaint are there to check it against. Where it is close but not certain the two stay apart, so this under-joins rather than over-joins.
Storefront by storefront
Britain
4.75★ from 2,260,697 ratings · version 6.275.0 · 92 of the last 106 written reviews are one or two stars
App repeatedly crashes and freezes
5of the 92 read·5%
App crashes constantly when browsing, searching, or using features, forcing users to restart and sometimes losing data or progress.
›read 3 of these reviews
“iPad issues — The app works mostly fine on iPhone, but repeatedly crashes while browsing on the iPad, typically with listings with multiple images. It then forgets any prior search and you have to start again.” — ★★☆☆☆“More crashes than Romain Grosjean — Totally unusable, constantly crashes exits app and returns to Home Screen. Get it fixed EBay. Every update makes it worse. Bug fixes? No way, ur adding bugs id say.” — ★☆☆☆☆“App keeps crashing — A16 iPad. App keeps crashing. Only advice is to uninstall and reinstall which does not work” — ★☆☆☆☆
eBay Live feature dominates and cannot be disabled
5of the 92 read·5%
eBay Live auto-plays with loud videos and overwhelms the homepage, with no option to disable or hide it despite many requests.
›read 3 of these reviews
“eBay Live is horrific! — I’m not going to buy anything off this app until I have the ability to permanently disable eBay Live. I used to enjoy this app due to its simplicity and the fact I could find exactly what I want when I wanted it, without the app showing me everything I don’t need before I find what I’m after…. Like Amazon does. It would actually recommend items to me that are useful and that I’m likely to…” — ★☆☆☆☆“Ebay live — Any way to disable ebay live? Not interested in it at all, but its everywhere on the app.” — ★★☆☆☆“Ebay live settings — Why do I have to put up with the latest social network imitating nonsense in the ebay app? Give me a setting to turn off ebay ‘live’ !!!!!!!” — ★★☆☆☆
Login and multi-factor authentication broken or stuck in loops
4of the 92 read·4%
MFA freezes or traps users in infinite loops preventing account access, or requires verification repeatedly within single sessions.
›read 3 of these reviews
“Amongst the worst mobile apps I have ever used — For about a year now this app has dumbfounded me. On attempting to log in to my account with the correct credentials in the app it asks you to use the app to MFA your login. Sometimes it works, but more often than not it freezes, sending you in an incessant loop which prevents you from ever accessing the site and your account.” — ★☆☆☆☆“Forced to verify just to search now? — For some reason when I just wanted to search for something the app wanted me to verify my login with a text. I just wanted to do my search so cancelled that. I then found myself locked in an infinite loop where I couldn’t sign out of my account and I couldn’t search for something without fully signing in. I ended up deleting the app and reinstalling. Why does everything get more…” — ★☆☆☆☆“Terrible app — Makes me jump through 2 FA hoops like no other app on my phone. Like multiple times in a single session and it’s been like that for years. It’s completely absurd that a multibillion £ company has an app that works so poorly.” — ★☆☆☆☆
App fails to load pages or open features
4of the 92 read·4%
Pages won't load, notifications don't open, orders don't display, and error reporting itself fails to work.
›read 3 of these reviews
“Unable to open — Unable to open anything like notifications etc” — ★★☆☆☆“App stopped working — Please do another app update as the apps not working not allowing me to open anything in the app including my orders.” — ★☆☆☆☆“Loading up error — The app was brilliant up until a month ago when no pages load in and it says shake your phone to report a problem so I did and it told me to report what the problem was and it comes up with the oops something went wrong error message so you can’t report anything… app is basically useless if nothing loads in” — ★☆☆☆☆
Payments held indefinitely for verification
3of the 92 read·3%
Seller payouts frozen for weeks pending verification with no explanation of what requires verification or when funds will release.
›read 3 of these reviews
“First time using eBay in years and holding money back and app doesn’t update latest information. — Sold an item for the first time in years. Had to re-update bank details as PayPal no longer accepted. Even though my bank details were also logged to the account already. Now Holding payment now for 2 weeks no reason given. Scan collect code won’t update to collect on my app but the sellers. If I had cash in hand I’d be…” — ★☆☆☆☆“horrible — payouts have been under verification for a month… why? vinted or depop never does this what is there to even verify i have added all my details correctly. once i get my money im just deleting this app” — ★☆☆☆☆“Scammers — EBay kept my money and left my payment on hold for apparently selling fakes when the buyer was pleased with the iteam and gave me 5 stars if your looking to sell on eBay Don’t they are scammers and will hold your money go to Vinted or Depop” — ★☆☆☆☆
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 92 most recent negative ones. Newest review 2 days ago (29.09.2026), last collected yesterday.
United States
4.82★ from 4,969,236 ratings · version 6.275.0 · 71 of the last 80 written reviews are one or two stars
App crashes and bugs prevent basic functions
6of the 71 read·8%
The app constantly crashes, has frequent bugs, freezes on simple actions like filtering or searching, and forces users to switch to the web version.
›read 3 of these reviews
“Couldn’t be worse — The app crashes every three clicks. This has been happening for a couple of months and the update this week didn’t fix it. This might actually force me to use a different app. eBay is charging sellers too much anyway. I’m done.” — ★☆☆☆☆ · English“Another Terrible update — I am a power seller and spend a lot of time on both ebay mobile and ebay desktop. Every single update to the ebay app makes my job slower and worse in every way. Always. Terrible draft saving - nothing ever saves. App constantly crashes. Maybe hire some developers who know what theyre doing, instead of constantly working backwards and cutting corners? Idiots.” — ★☆☆☆☆ · English“App constantly crashes — The app constantly crashes and has many frequent bugs on the iPad. It forces me to go to the web version to get anything done in the app. I end up losing what I was searching for.” — ★☆☆☆☆ · English
Seller funds held for extended periods without explanation
4of the 71 read·6%
Sellers report eBay holds their available funds for 7 days after delivery or locks account balances indefinitely despite items being delivered.
›read 3 of these reviews
“eBay sellers 7day fund hold — I’ve sold with eBay, and recently they started holding funds for 7 days after your order is delivered. They told me it would be a one time thing, but it’s been 5 order in a row. Hopefully this does not happen to you, but be aware of this as a seller.” — ★☆☆☆☆ · English“HORRIBLE, DO NOT USE FOR SELLING — Absolutely horrible, unnecessarily confusing app. eBay already takes a huge percentage of every sale in fees, yet when I finally have money marked as “available,” I still can’t simply withdraw it to my linked debit card. Instead, I have to deal with confusing payout schedules, holds, arbitrary restrictions, and then pay another fee just to get my own money faster. The entire payout…” — ★☆☆☆☆ · English“eBay is so wrong — Instead of verifying identity at opening an account they wait till you have sales and money available and items in transit to lock your seller account hold your money and hide all items for sales. Even ones with open offers. So now they are keeping me from my money and accepting offers until all shipped items are delivered and then 3 days after that. This is the wrong way holding funds for a week…” — ★☆☆☆☆ · English
eBay Live feature dominates home page against user wishes
4of the 71 read·6%
Users say eBay Live takes over the home page, they never watch it, and there's no way to remove it or disable notifications despite trying.
›read 3 of these reviews
“eBay live is cancer — I despise this era of eBay. I do not want eBay live. I do not want this loud in your face garbage. I especially don’t want it placed front and center, huge and at the top of the home page. No one I know is anything less than irritated by this. Y’all are just awful.” — ★☆☆☆☆ · English“Fix your search fiction — One star review will stand until the install a choice to remove Ebay Live. My home page is nothing but this useless function. Hey tech bros guess what? Never gonna use this useless function so take it off my screen.” — ★☆☆☆☆ · English“Ebay live — I have never watched a single ebay live event, I have not interest in ebay live, but now everytime I open the app thats is all i see on my home page. All im interested in is what I have looked at, or items im watching. Took me 2 weeks just to turn off ebay live notifications. Please change it back to the old version or create a different app for ebay live notifications” — ★★☆☆☆ · English
Scammed by sellers with no refund or support
4of the 71 read·6%
Buyers never received items marked delivered or got scammed; eBay sides with sellers and refuses refunds despite complaints.
›read 3 of these reviews
“Got scammed and ebay did nothing — Recently, purchased an item worth $500 and the seller had some good reviews so I decided to buy. Turns out it was a scam, figured it was too good to be true. Anyways, never received my package though it was stated as delivered (it was not and I tried contacting both Ups and the sender, ups said the sender sent the package somewhere that didn’t match my shipping address. Informed the…” — ★☆☆☆☆ · English“Scans — Riddled with scams and you get no help from eBay. Several times I never received my item and never received a refund. Should have learned my lesson and stopped using it after the first two incidents. Beware and I suggest you spend your money somewhere else” — ★☆☆☆☆ · English“Customer service — There is none….. you’ll get scammed and shipping will say delivered but when I look at the location it says the name of my city but not my address…. Got scammed twice eBay will always side with the seller.” — ★☆☆☆☆ · English
Seller fees charged on shipping and taxes unfairly
4of the 71 read·6%
Sellers report eBay calculates fees from total sale price including buyer's shipping and taxes, taking 15-25% of revenue with additional hidden charges.
›read 3 of these reviews
“The earning you get. — eBay takes your money. For example. A person bought Steve Madden heels for 30. They paid around 41.09 for like shipping etc. I get 19 dollars back. They took away, 3.15 for taxes,6.02 for transactions fees,8.17 for shipping label, 4.96 ad free general. Idk why you guys created app where people can sell just to take all of their money, it’s very ridiculous. Will never use this app EVER AGAIN. I…” — ★☆☆☆☆ · English“outrageous fees — selling fees are crazy. sold a used item for 530$. they took 80$ for selling fees. im pulling my other items off ebay” — ★☆☆☆☆ · English“Is this place dying? — Seller fees are calculated from price + taxes + shipping. Your charging me for the taxes and shipping the buyer pays? Just slimey practices. And its pretty clear my ads get suppressed unless i pay at least an added 5% promotions fee. Whats the point when you take most of my money?” — ★☆☆☆☆ · English
Account banned or restricted without reason or explanation
3of the 71 read·4%
New users or sellers have accounts instantly banned or restricted with no clear reason given and no meaningful support response.
›read 3 of these reviews
“boo — App is so terrible. If you go to contact support it literally says do it yourself with some cheap articles attached. Banned and removed all my listing for no reason. Told me to resolve it in my gmail and didnt send me any gmail. Terrible experience with this app so outdated” — ★☆☆☆☆ · English“My account was restricted and they wouldn’t tell me why. — I downloaded and created an account on eBay for the first time today, and it was automatically taken down. They didn’t give me a reason over some poor excuse on people evading policies and finding loopholes. This app and its support system is genuinely just awful, and it’s honestly just ridiculous.” — ★☆☆☆☆ · English“Got permanently suspended for no reason?? — downloaded the app so I could start listing and selling items... and then instantly got banned🧍🏻♀️ this is what happens when an app is based and managed with AI :( don't recommend for selling stuff” — ★☆☆☆☆ · English
Marketing and selling prompts cannot be disabled
3of the 71 read·4%
App constantly pushes unwanted sell prompts, trading card and hentai ads, and notifications even after disabling settings repeatedly.
›read 3 of these reviews
“Should have selling out if the feed — I use this to buy stuff but i can't scroll without seeing dont you want to sell this and a picture of something i bought that i love and wont get rid of and the fact you see it so much feels like being pressed into selling my stuff i cant make it go away and it makes me hate using the app.” — ★☆☆☆☆ · English“won’t stop sending marketing notifications — yes i’ve disabled them in the settings 2026-07-06: still doing it 2026-07-17: still doing it 2026-07-28: still doing it 2026-08-10: still doing it 2026-08-24: still doing it 2026-09-02: still doing it” — ★☆☆☆☆ · English“Hentai Porn Ads Ruin App — App would be great if it would stop, or at least give me some option to stop it From, serving the ads for hentai porn, trading card games. I searched for other, regular non-explicit, trading card games, and now eBay is constantly inundating me with suggestions/ads for some unrelated Japanese cartoon porn trading card game. Reported the ads multiple times within the app and they have done…” — ★☆☆☆☆ · English
No way to reach human customer service
3of the 71 read·4%
Customer support is unavailable or AI-driven with no option to speak to a real person; issues cannot be resolved.
›read 3 of these reviews
“boo — App is so terrible. If you go to contact support it literally says do it yourself with some cheap articles attached. Banned and removed all my listing for no reason. Told me to resolve it in my gmail and didnt send me any gmail. Terrible experience with this app so outdated” — ★☆☆☆☆ · English“customer service — their customer service sucks its impossible to speak to an actual human” — ★☆☆☆☆ · English“Terrible — Absolutely awful to deal with, terrible support and terrible customer service, fb marketplace and CL is way better” — ★☆☆☆☆ · English
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 71 most recent negative ones. Newest review 23 days ago (08.09.2026), last collected 22 days ago.
Germany
4.70★ from 1,090,615 ratings · version 6.275.0 · 55 of the last 60 written reviews are one or two stars
eBay Live notifications and prominence impossible to disable
9of the 55 read·16%
eBay Live appears constantly on the home screen and sends endless notifications despite disabling all notifications in settings.
›read 3 of these reviews
“Notifications without end — You constantly get pointless notifications. Voucher codes, eBay Live and other rubbish. I turned off everything unnecessary in the notification settings and still every few days one comes with a new code or other nonsense. I deleted this app. It's just annoying to constantly go into the settings to see if you missed something and find out that you're just being harassed anyway.” — ★☆☆☆☆ · German“Notification mess — Keeps harassing me with Tons of notifications for eBay live and discounts and other stuff even though I have explicitly turned off all notifications except for my own sales. Had to Turn off notifications on System Level because it’s so annoying.” — ★☆☆☆☆ · English“1000 notifications — Terrible. You get notifications sometimes every minute because someone is selling something live there. I'm not interested in that at all unfortunately. But you can't really turn it off either. All in all eBay is really going downhill. So I barely use it anymore or not at all. A real decline of the whole thing!” — ★☆☆☆☆ · German
Login fails with passkey or confirmation code
6of the 55 read·11%
Users cannot log in using passkey or confirmation codes; app hangs indefinitely during authentication process.
›read 3 of these reviews
“Unable to log in — For some time now I can't log in to eBay via iPhone (iPhone 17) anymore. I confirm the login code and then the app loads forever… but logging in doesn't work. I've updated everything. It's so freakin' annoying.” — ★☆☆☆☆ · German“Login Option — The login option with passkey and then confirming is abysmal it simply doesn't work hours of loading until the battery is empty cancel and reload doesn't work either please for an update so that it finally works” — ★☆☆☆☆ · German“Login — You'd think logging in would be one of the most important things. It doesn't work either via passkey or notification. Don't you notice that? How many updates do you actually need 😠 Many new versions later: it doesn't work. How many more months do you need for that?” — ★☆☆☆☆ · German
App crashes and freezes frequently
5of the 55 read·9%
App crashes repeatedly, freezes, or becomes unresponsive on iPad and iPhone despite updates.
›read 3 of these reviews
“App doesn't work — Can't open the app on my iPhone for several weeks. Support is very bad. Even a fresh installation didn't help. I can only use the eBay page via browser.” — ★☆☆☆☆ · German“Crashes are everyday occurrence — No longer usable with an iPad Pro. The app constantly crashes despite all recommended countermeasures.” — ★☆☆☆☆ · German“Crashes — App continues to crash and close every single time despite the latest updates. Absolutely useless on the iPad Pro.” — ★☆☆☆☆ · German
Apple Pay displays drastically incorrect prices
4of the 55 read·7%
Apple Pay checkout shows astronomically high amounts instead of correct prices, risking accidental large purchases.
›read 3 of these reviews
“One Star – Dangerous Price Error on Express Purchase with Apple Pay — In the current app version, I've recently been experiencing a critical error when using Apple Pay through the new Express button. In the preview window during Apple Pay checkout, an astronomically high, incorrect amount is displayed — for example over 15,000 € instead of the actual 75.01 €. An accidental double-tap on the side button would be…” — ★☆☆☆☆ · German“Apple Pay bug — when I use Apple Pay, Apple Pay changes the amount to an insanely high amount. For example, if I want to buy lamps for 16 euros and click pay with Apple Pay. Apple Pay suddenly shows me 6430 euros” — ★☆☆☆☆ · German“Apple Pay charges ten times the amount! — It's scandalous that no one in the development team has noticed this so far.” — ★☆☆☆☆ · German
Customer support unresponsive and unhelpful
4of the 55 read·7%
Support is unreachable via email or chat; complaints go unresolved and scam issues receive minimal assistance.
›read 3 of these reviews
“Beware of purchases from private sellers – No help from eBay customer service! — Waited 10 days, received no help – My disappointing eBay experience * No customer service available – Why I can no longer recommend eBay * Item not received and no support – Very disappointing! * Warning: Problems with private sellers and barely reachable support” — ★☆☆☆☆ · German“Support bad can't disable eBay live — It's impossible to reach support via email or contact form. Especially when you can't make phone calls” — ★☆☆☆☆ · German“Worst app I have ever (!) used — Ebay made an error, it approved shipping to the UK even though I explicitly only selected EU shipping. As a result, the wrong shipping label was created. eBay's miserable AI couldn't answer anything, then I was transferred to an employee on the phone, even though I wanted to chat. The employee on the phone was extremely incompetent, denied that you can select shipping labels in the…” — ★☆☆☆☆ · German
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 55 most recent negative ones. Newest review 23 days ago (08.09.2026), last collected 22 days ago.
France
4.67★ from 186,692 ratings · version 6.275.0 · 47 of the last 50 written reviews are one or two stars
Not enough negative reviews here to group anything honestly. There are 47, and the threshold is twelve.
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 47 most recent negative ones. Newest review 28 days ago (04.09.2026), last collected 23 days ago.