4.93★ from 7,271,383 ratings · version 7.94 · 33 of the last 108 written reviews are one or two stars
Search results display shops instead of individual items
14of the 33 read·42%
Recent search update changed results to show storefronts rather than individual product listings, making it hard to find specific items.
›read 3 of these reviews
“New Search is Awful — While I like having the option to see seller storefronts in my search results, forcing it as the only way to look for things is an absolute nightmare. It has completely ruined the search tool. Please change it back and create a toggle to turn on seller storefronts in the results.” — ★☆☆☆☆ · English“changed the search results — idk what the hell yall did now to this app but now instead of seeing individual items we see shops when we search something??? wth is this?” — ★☆☆☆☆ · English“Search — I open the app today and search something up only to find that it’s organized by shop. This makes it incredibly difficult to find what I’m looking for. Especially since some shops only have one of something. If I wanted to look at a shop I would press “look at more items from this seller” on a listing. This was an unnecessary change.” — ★☆☆☆☆ · English
Notification badge won't clear
3of the 33 read·9%
Red notification badge persists on the app icon even when there are no messages, and standard fixes don't work.
›read 3 of these reviews
“Notifications/alerts won’t go away — The app is great except for the fact that it’s apparently impossible to clear notifications, I’ve tried everything and they won’t clear. The notification indicator is completely useless and makes me want to delete the app.” — ★☆☆☆☆ · English“App badge won’t go away — I downloaded the app to my iPhone. It displays a badge like I have a message and the badge never clears. There is no technical help available so I am deleting the app.” — ★☆☆☆☆ · English“Notification Badge — 1 star for there constantly being a notification badge all the time even though I have no notifications. It does this to a few of my friends as well so it’s a common issue. I’m not gonna turn off notifications either or delete the app & redownload it because it comes back. Just fix it.” — ★☆☆☆☆ · English
Too many dropshipped and AI-generated listings
3of the 33 read·9%
App flooded with dropshipped items and AI content, making it difficult to find authentic handmade products from real sellers.
›read 3 of these reviews
“Drop Shipping and AI — I’ve used Etsy for 10+ years. And it is awesome when you find a true person running a small business. However, you know have to sift through a bunch of AI content and drop shipped items. I thought I could easily find a homemade felt baby busy book. Well…. After 30 + AI dropshipping listings I found ONE. GO BACK TO YOUR VALUES ETSY!!!” — ★☆☆☆☆ · English“downhill — The lastest update is absolutely horrid. makes searching for products impossible. only shows "suggested" shops with four irrelevant previews instead of individual items now. first all of the drop shipping and AI- now this. how am i supposed to find anything if the search doesnt work?????” — ★☆☆☆☆ · English“Awful update — Showing shops instead of individual products that match my search terms. Strongly dislike this change. Plus, the first TEN shops I looked at from the results ALL used AI photos and videos to show their products (in this case renn faire dresses). Horrible update. Etsy should not allow any use of AI in product depictions, you have no idea if your purchase will actually look that way in real life.” — ★☆☆☆☆ · English
Seller fraud with inadequate platform support
3of the 33 read·9%
Customers report counterfeit or misrepresented items from sellers, with Etsy support failing to address the issues fairly.
›read 3 of these reviews
“Support — The support with Etsy is a joke. I tried to report a seller for selling fake sterling silver and all they did was give me a refund and close the case. The seller Fiza Jewels are selling fake 925 SS.” — ★☆☆☆☆ · English“Deceitful Vendors — If you are a shady vendor who wants to peddle cheap merchandise at a premium price then this is the app for you! I was sold a product that was far inferior to the product shown in the product listing. When I submitted this case to Etsy, they ended up supporting said shady vendor. I will never purchase anything from them again and would advise anyone to steer clear. Etsy will not support their…” — ★☆☆☆☆ · English“Questionable — As much as I’d like to love this app, i’m afraid that’s not possible. There is no support within the app. It says you can email Etsy Support with the link does not work. I purchased a stone claiming to be authentic and turns out it’s not authentic. It’s also not even showing up in my Purchase history. These are not issues with the seller. These are issues with Etsy. I’ve tried reaching out for weeks…” — ★☆☆☆☆ · English
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 33 most recent negative ones. Newest review yesterday (08.09.2026), last collected today.
Germany
4.88★ from 284,738 ratings · version 7.94 · 19 of the last 51 written reviews are one or two stars
Not enough negative reviews here to group anything honestly. There are 19, and the threshold is twelve.
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 19 most recent negative ones. Newest review 2 days ago (07.09.2026), last collected yesterday.
Britain
4.90★ from 879,327 ratings · version 7.94 · 14 of the last 55 written reviews are one or two stars
Not enough negative reviews here to group anything honestly. There are 14, and the threshold is twelve.
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 14 most recent negative ones. Newest review 2 days ago (07.09.2026), last collected yesterday.
France
4.87★ from 119,105 ratings · version 7.94
We have not read this app's reviews yet. Apple rations that feed to about one page per address every ten minutes and refuses datacentre addresses, so the reading is done by hand — the rating above is live, the complaints are not there yet.
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 0 most recent negative ones. Newest review never, last collected never.