4.66★ from 10,071,905 ratings · 703 negative reviews read in 4 storefronts · 20 complaints
Lake Ontario and Gulf of Mexico renamed incorrectly
116of the 703 read·17%
App mislabels Lake Ontario as 'Lake America' and Gulf of Mexico as 'Gulf of America', making it unreliable for navigation.
United States 86 · Germany 30 · joined from 2 wordings
›read 4 of these reviews
“It's actually called Lake Ontario — Company is a bunch of greedy cowards. I'm praying for your downfall :)” — ★☆☆☆☆“Inaccurate information — Contains inaccurate names for large bodies of water” — ★☆☆☆☆ · English“Map Identification — It’s Gulf of Mexico and Lake Ontario stop this insanity” — ★☆☆☆☆“Lake America? — goodbye Google Maps” — ★☆☆☆☆ · English
Navigation provides wrong routes and directions
40of the 703 read·6%
App frequently guides users on unnecessarily long detours, wrong directions, through roadworks, into one-way streets backwards, and onto non-existent or private roads.
›read 3 of these reviews
“Slow adaptation - Anticipatory obedience — Errors are only revised very slowly. Politically motivated - seemingly colonialist - adjustments by the Trump administration, on the other hand, are implemented immediately. Also: Departures are always displayed too late. Alternative routes are regularly not adequately considered.” — ★☆☆☆☆ · German“Construction sites — Unfortunately, I've had to notice for weeks that not all construction sites are being [completed], these construction sites have existed for longer, somehow Google Maps isn't working correctly” — ★★☆☆☆ · German“Doesn't work anymore — I drove 1000 km by car and Google Maps registered 90 of it. I used to be able to track long drives in Maps, now it doesn't work. It's especially annoying when you rely on it for billing the kilometers driven!” — ★☆☆☆☆ · German
User reviews deleted without clear explanation
26of the 703 read·4%
Negative reviews are systematically removed by Google with vague policy violation claims, or deleted upon business owner request, making the review system unreliable.
›read 3 of these reviews
“Deleted Reviews — Today the automatic algorithm struck again and deleted a very positive review. So the rating system is no longer usable for me and I won't participate anymore. You sit down, make an effort and write a detailed review, which a bot then simply deletes. Recently, deleted reviews have gotten out of hand. An EU law is cited as the reason. That means defamatory reviews can be deleted under EU law. So far…” — ★☆☆☆☆ · German“Not as credible as it used to be — The rating function seems increasingly unbalanced: factual reviews under four stars, even with pictures, are often blocked or removed, while questionable or obviously fake reviews continue to appear. At the same time, the quality of the location history has declined: routes are misinterpreted, stopovers are no longer recognized, and a lot has to be manually maintained. Despite full…” — ★★☆☆☆ · German“Deleted Reviews — Lately, deleted reviews are getting out of hand. An EU law is given as the reason. This means that defamatory reviews can be deleted under EU law. Only negative reviews have been deleted on my part so far. The fact that the company left us in the cold winter with two small children is not defamatory? For me, the review system no longer makes sense if a company is portrayed better than it actually…” — ★★☆☆☆ · German
Incorrect geographical place names
19of the 703 read·3%
Google Maps has renamed Lake Ontario and Gulf of Mexico to incorrect names, confusing users and making the app unreliable for navigation.
›read 3 of these reviews
“Error in data — Has incorrect names for gulfs and lakes.” — ★☆☆☆☆ · English“Lake Ontario — Deleting this App” — ★☆☆☆☆ · English“Lake ontario — Cannot belive that google bowed down to change the name of Lake Ontario. Unbelievable!!!!” — ★☆☆☆☆ · English
Incorrect lake and gulf names on maps
19of the 703 read·3%
Maps displays 'Lake America' instead of Lake Ontario and 'Gulf of America' instead of Gulf of Mexico, violating international naming conventions.
›read 3 of these reviews
“Gets wrong the name of lakes — And Gulfs” — ★☆☆☆☆ · English“Lake Ontário !!!!!!! — Lake Ontário !!!!!!!!!!!!!!!!” — ★☆☆☆☆ · English“Errors on Google Maps — There are unforgivable errors. Writing Lake America instead of Lake Ontario. Likewise, what is this Gulf of America? Go back to school” — ★☆☆☆☆ · French
Inaccurate or nonsensical navigation routes and directions
18of the 703 read·3%
App provides wrong routes, avoids highways when set not to, loops back, adds unnecessary detours, and sends drivers to non-existent exits.
›read 3 of these reviews
“Something changed — I don't know what y'all did but these last few mo the google maps have gone down hill. Routes no longer make sense.” — ★☆☆☆☆ · English“Worst app to use for navigation. — Please if you want to actually get where you are intending to go do not use this app in 2026 or proceeding years. It is progressively getting worse. I use it almost everyday and gave it to many chances. I have been lost, taken the worst possible routes and recently sent to a completely wrong location that was correctly located on every other navigation application. If you have I…” — ★☆☆☆☆ · English“It Avoids Highways Even Though I Don’t Want It To — Google Maps keeps taking us on country roads even though I have “avoid highways” turned off. Wtf. We had to ask someone which way to the highway after Google Maps took us way out in the middle of nowhere and refused to reroute to the highway. Google Maps kept trying to tell us to get off the highway once we were on it too!! No matter what I did, it would NOT take us…” — ★☆☆☆☆ · English
App crashes, freezes, or becomes unresponsive
17of the 703 read·2%
App frequently crashes on startup, freezes during use, becomes laggy on newer phones, or hangs when accessing saved lists and collections.
›read 3 of these reviews
“Google Maps is garbage — Google Maps is garbage and I can't recommend it to anyone to use. The app controls are catastrophic, their support feels non-existent and the app keeps crashing. Plus some locations are wrong, which is no help to anyone. I'm switching to Apple Maps now, have fun continuing with this bullshit” — ★☆☆☆☆ · German“Dreadful Updates — On iPad mini it's no longer usable, every other update brings the zoom error back in. Probably everything is just AI programmed now, a catastrophe” — ★☆☆☆☆ · German“app hangs — every time i want to view my saved lists.” — ★★☆☆☆ · German
User interface confusing and hard to navigate
16of the 703 read·2%
Recent updates made the app more complicated with hidden functions, non-intuitive design, unwanted popups, and information displayed in less useful ways.
›read 3 of these reviews
“Special waste — If you feel like wasting valuable life time unnecessarily on detours and poor navigation, you're in very good hands with Google Maps. STAY AWAY FROM IT. Use other developers and providers instead but not this joke of a company.” — ★☆☆☆☆ · German“So annoyiiiiing — How annoying and cumbersome do you want to make an app please??” — ★☆☆☆☆ · German“Currently worse than ever — Currently just insanely poor user guidance. Unclear navigation in the interfaces and really no longer pleasant to use.” — ★★☆☆☆ · German
Bowing to political pressure on map names
15of the 703 read·2%
Users believe Google caved to political pressure and renamed places for political reasons rather than factual accuracy, which they find unacceptable.
›read 3 of these reviews
“Spineless Cowards! — Deleted the app when I saw that they had caved to the orange bully. Pathetic!” — ★☆☆☆☆ · English“Get a backbone — When did one individual who is clearly not mentally stable allow a company as big as Google to rename places. Google get your house in order” — ★☆☆☆☆ · English“Inaccuracies — Bowing to the whims of an orange child is not what I expected. DELETED.” — ★☆☆☆☆ · English
App perceived as politically aligned with Trump administration
13of the 703 read·2%
Reviewers believe Google Maps is compromising editorial integrity by following Trump administration directives on place names and geography.
›read 3 of these reviews
“Maps should be about geography — I expect maps to follow internationally recognized borders and place names.” — ★☆☆☆☆ · English“Geography is not geopolitics — For an application supposed to highlight geography, it promotes the idea that US leaders can do whatever they want with humanity. Therefore your information will always be questionable” — ★☆☆☆☆ · French“Useless — In service of the incontinent Buffoon's propaganda” — ★☆☆☆☆ · French
Recent UI updates made app more complicated or less functional
11of the 703 read·2%
New updates added AI suggestions, removed features like custom emojis for pins, changed filters, and made interface cluttered or laggy.
›read 3 of these reviews
“"open now" filter buried in new update — it was already difficult to search for places still open at night. not enjoying the extra steps.” — ★☆☆☆☆“Lake of America? — No ty. And google, stop making AI something you have to opt out of. It should be something you opt into, not the default.” — ★☆☆☆☆ · English“Bring back individual emojis for each pin — I painstakingly set a custom emoji for each of my pins. I like to see visually on the map why I pinned each specific thing. And then suddenly the ability to override the list emojis was taken away! Now my pins default to my lists. I don’t like it. Bring the individual emojis back.” — ★★☆☆☆
Pinch-to-zoom offset and marker placement broken on iPad
11of the 703 read·2%
On iPad, pinching to zoom moves the view to the right instead of the pinch point, and dropped pins or markers appear far from where the user touched the screen.
›read 3 of these reviews
“Bad again and again. — You can't set a marking anymore on the iPad. It just lands somewhere else. Probably another bad update.” — ★☆☆☆☆ · German“Offset — For a long time there has been an offset between the point I touch and the point that Google then shows. The offset also appears when zooming with two fingers. The focus slips out of the center point. When will this be fixed? iPad9” — ★★☆☆☆ · German“Dreadful Updates — On iPad mini it's no longer usable, every other update brings the zoom error back in. Probably everything is just AI programmed now, a catastrophe” — ★☆☆☆☆ · German
CarPlay zoom malfunction and auto-zoom issues
10of the 703 read·1%
In CarPlay, the zoom function is broken, map auto-zooms inappropriately preventing visibility of upcoming turns, or zoom steps cannot be controlled manually.
›read 3 of these reviews
“No custom zoom steps in CarPlay any longer — No custom zoom steps in CarPlay any longer! Please fix this immediately. I want to permanently zoom out when driving. Not automatically getting zoomed in instantly.” — ★☆☆☆☆ · English“Auto zoom — Car Play no longer usable because of auto zoom. Who wants to only see the next 20 meters in front of the car. Sometimes I wonder if the programmers wake up in the morning and think, today I'll do something funny.” — ★★☆☆☆ · German“Car Play Zoom Function 👎 — For several months now, zooming in Apple Car Play hasn't worked anymore! Streets and thus turns are not recognizable from the viewing angle of "500" meters like that. 👎” — ★★☆☆☆ · German
New navigation voice is poor quality or cannot be changed
9of the 703 read·1%
Reviewers dislike the new AI voice for directions, describing it as rude, mean, or unpleasant, and cannot find options to change it.
›read 3 of these reviews
“Unpleasant voice — The newest update changed the female voice and it sounds so rude and unpleasant. Tried changing language between US Canada and Australia but nothing works. Going to switch to Apple Maps” — ★☆☆☆☆ · English“Change the voice back — Please change the voice back to what it was before! This new one is awful and I might have to stop using the app because of it.” — ★☆☆☆☆ · English“Can’t change voice — The new voice they force on you is bad but I can’t change it because voice selection option isn’t available on the iOS Google Maps app. New voice is literally unusable.” — ★☆☆☆☆ · English
GPS and location detection inaccurate
9of the 703 read·1%
App shows wrong current position, displays incorrect distance to destinations, or fails to update location properly during travel.
›read 3 of these reviews
“Can't find current location — iPad Pro / iOS 26.6.1 Google Maps can't find the current location. I think the app is getting worse.” — ★★☆☆☆ · German“Doesn't work anymore — I drove 1000 km by car and Google Maps registered 90 of it. I used to be able to track long drives in Maps, now it doesn't work. It's especially annoying when you rely on it for billing the kilometers driven!” — ★☆☆☆☆ · German“Terrible — Often shows you the wrong location” — ★☆☆☆☆ · German
Traffic information outdated or roadworks not shown
8of the 703 read·1%
App fails to display current roadworks, construction, or road closures, causing users to be directed into blocked roads or showing outdated traffic warnings.
›read 3 of these reviews
“Construction sites — Unfortunately, I've had to notice for weeks that not all construction sites are being [completed], these construction sites have existed for longer, somehow Google Maps isn't working correctly” — ★★☆☆☆ · German“Live Traffic is getting worse and worse — The app sends you on routes and once you've driven off, traffic suddenly appears that wasn't there before. Live Traffic urgently needs to be improved. It's been catastrophic for several months” — ★☆☆☆☆ · German“Absolute Catastrophe — Maps often doesn't know about many road closures and construction sites. It keeps happening that the routes suggested by Maps are significantly longer compared to Apple Maps. This navigation is absolutely not recommendable. The time estimates are also total nonsense. I don't understand how this navigation has so many positive ratings. The wrong routes and detours through Maps have cost me some…” — ★☆☆☆☆ · German
App crashes, freezes, or fails to load properly
5of the 703 read·1%
App freezes CarPlay, won't load, crashes during navigation, or becomes unresponsive during use.
›read 3 of these reviews
“App is making my CarPlay freeze and crash — Title is self-explanatory: in the last week when using this app, it’s made my CarPlay freeze and then auto-reset. I just started using the Maps app that comes with iPhone and no freezing. Fix your damn app!” — ★★☆☆☆ · English“Does not work — There are so many glitches. App never works properly” — ★☆☆☆☆ · English“Horrendous — Google maps has gotten worse overtime and has not only been so terrible but also the fact that it takes 10-15 minutes just for it to function correctly is and quite baffling as you can actively see that the app is not properly loading and cannot do its job to properly navigate where you need to go.” — ★☆☆☆☆ · English
GPS icon direction and location detection incorrect
3of the 703 read·0%
User icon spins randomly, doesn't face correct direction, or app loses track of actual location, causing wrong turns.
›read 3 of these reviews
“Inaccurate — Regularly has my icon spinning around in god knows what direction--has caused multiple wrong turns.” — ★☆☆☆☆ · English“IT STILL DOESNT WORK — Is refusing to tell me when to turn like it’s not giving me voice directions. The avatar is still not facing the right way so it makes it look like my map is in another angle, PLEASE FIX THIS ISSUE.” — ★☆☆☆☆ · English“Cannot use features — I cannot look at a city I search. It zooms in hundreds of miles away” — ★☆☆☆☆
Account login forced, data collection mandatory
3of the 703 read·0%
App now requires Google account login to use Maps, tracking location constantly, and incognito mode has severely limited functionality.
›read 3 of these reviews
“Data octopus that can't be turned off — For some time now it's no longer possible to use Google Maps without logging into an account. That means Google Maps is constantly collecting your data. The optional incognito mode is pretty worthless since it comes with massive restrictions on functionality.” — ★☆☆☆☆ · German“Forced Connection — You can't log out anymore. App deleted!” — ★☆☆☆☆ · German“Bad — I use an iPhone and I'm constantly being redirected to Google Maps and forced to use the app” — ★☆☆☆☆ · German
Reviews being censored or manipulated
3of the 703 read·0%
The rating system systematically suppresses authentic, factual reviews while allowing only polished or compliant comments to appear.
›read 3 of these reviews
“Google Maps rating system has completely lost its soul and value — The Google Maps rating system has completely lost its soul and value. Today, this platform manipulates reality by systematically censoring authentic reviews that are inconvenient, even when they are perfectly polite and factual. Only smoothed-over or complacent comments seem to have the right to exist. It has become impossible to rely on the overall…” — ★☆☆☆☆ · French“I liked Google Maps — I don't really like Google Maps anymore” — ★☆☆☆☆ · French“Review. — Application that keeps crashing I don't recommend it” — ★☆☆☆☆ · French
Reviews are grouped one storefront at a time, so each storefront words its complaints separately. Two are added together here when they carry the same name, or when their wordings share half their meaningful words — one fixed rule, applied the same way to every app, and the reviews under each complaint are there to check it against. Where it is close but not certain the two stay apart, so this under-joins rather than over-joins.
Storefront by storefront
United States
4.67★ from 7,359,919 ratings · version 26.36.3 · 466 of the last 699 written reviews are one or two stars
Lake Ontario and Gulf of Mexico renamed incorrectly
86of the 300 read·29%
App mislabels Lake Ontario as 'Lake America' and Gulf of Mexico as 'Gulf of America', making it unreliable for navigation.
›read 3 of these reviews
“It's actually called Lake Ontario — Company is a bunch of greedy cowards. I'm praying for your downfall :)” — ★☆☆☆☆“Inaccurate information — Contains inaccurate names for large bodies of water” — ★☆☆☆☆ · English“Map Identification — It’s Gulf of Mexico and Lake Ontario stop this insanity” — ★☆☆☆☆
Inaccurate or nonsensical navigation routes and directions
18of the 300 read·6%
App provides wrong routes, avoids highways when set not to, loops back, adds unnecessary detours, and sends drivers to non-existent exits.
›read 3 of these reviews
“Something changed — I don't know what y'all did but these last few mo the google maps have gone down hill. Routes no longer make sense.” — ★☆☆☆☆ · English“Worst app to use for navigation. — Please if you want to actually get where you are intending to go do not use this app in 2026 or proceeding years. It is progressively getting worse. I use it almost everyday and gave it to many chances. I have been lost, taken the worst possible routes and recently sent to a completely wrong location that was correctly located on every other navigation application. If you have I…” — ★☆☆☆☆ · English“It Avoids Highways Even Though I Don’t Want It To — Google Maps keeps taking us on country roads even though I have “avoid highways” turned off. Wtf. We had to ask someone which way to the highway after Google Maps took us way out in the middle of nowhere and refused to reroute to the highway. Google Maps kept trying to tell us to get off the highway once we were on it too!! No matter what I did, it would NOT take us…” — ★☆☆☆☆ · English
Recent UI updates made app more complicated or less functional
11of the 300 read·4%
New updates added AI suggestions, removed features like custom emojis for pins, changed filters, and made interface cluttered or laggy.
›read 3 of these reviews
“"open now" filter buried in new update — it was already difficult to search for places still open at night. not enjoying the extra steps.” — ★☆☆☆☆“Lake of America? — No ty. And google, stop making AI something you have to opt out of. It should be something you opt into, not the default.” — ★☆☆☆☆ · English“Bring back individual emojis for each pin — I painstakingly set a custom emoji for each of my pins. I like to see visually on the map why I pinned each specific thing. And then suddenly the ability to override the list emojis was taken away! Now my pins default to my lists. I don’t like it. Bring the individual emojis back.” — ★★☆☆☆
New navigation voice is poor quality or cannot be changed
9of the 300 read·3%
Reviewers dislike the new AI voice for directions, describing it as rude, mean, or unpleasant, and cannot find options to change it.
›read 3 of these reviews
“Unpleasant voice — The newest update changed the female voice and it sounds so rude and unpleasant. Tried changing language between US Canada and Australia but nothing works. Going to switch to Apple Maps” — ★☆☆☆☆ · English“Change the voice back — Please change the voice back to what it was before! This new one is awful and I might have to stop using the app because of it.” — ★☆☆☆☆ · English“Can’t change voice — The new voice they force on you is bad but I can’t change it because voice selection option isn’t available on the iOS Google Maps app. New voice is literally unusable.” — ★☆☆☆☆ · English
App crashes, freezes, or fails to load properly
5of the 300 read·2%
App freezes CarPlay, won't load, crashes during navigation, or becomes unresponsive during use.
›read 3 of these reviews
“App is making my CarPlay freeze and crash — Title is self-explanatory: in the last week when using this app, it’s made my CarPlay freeze and then auto-reset. I just started using the Maps app that comes with iPhone and no freezing. Fix your damn app!” — ★★☆☆☆ · English“Does not work — There are so many glitches. App never works properly” — ★☆☆☆☆ · English“Horrendous — Google maps has gotten worse overtime and has not only been so terrible but also the fact that it takes 10-15 minutes just for it to function correctly is and quite baffling as you can actively see that the app is not properly loading and cannot do its job to properly navigate where you need to go.” — ★☆☆☆☆ · English
GPS icon direction and location detection incorrect
3of the 300 read·1%
User icon spins randomly, doesn't face correct direction, or app loses track of actual location, causing wrong turns.
›read 3 of these reviews
“Inaccurate — Regularly has my icon spinning around in god knows what direction--has caused multiple wrong turns.” — ★☆☆☆☆ · English“IT STILL DOESNT WORK — Is refusing to tell me when to turn like it’s not giving me voice directions. The avatar is still not facing the right way so it makes it look like my map is in another angle, PLEASE FIX THIS ISSUE.” — ★☆☆☆☆ · English“Cannot use features — I cannot look at a city I search. It zooms in hundreds of miles away” — ★☆☆☆☆
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 300 most recent negative ones. Newest review 2 days ago (07.09.2026), last collected yesterday.
Germany
4.61★ from 930,917 ratings · version 26.36.3 · 325 of the last 566 written reviews are one or two stars
Navigation provides wrong routes and directions
40of the 300 read·13%
App frequently guides users on unnecessarily long detours, wrong directions, through roadworks, into one-way streets backwards, and onto non-existent or private roads.
›read 3 of these reviews
“Slow adaptation - Anticipatory obedience — Errors are only revised very slowly. Politically motivated - seemingly colonialist - adjustments by the Trump administration, on the other hand, are implemented immediately. Also: Departures are always displayed too late. Alternative routes are regularly not adequately considered.” — ★☆☆☆☆ · German“Construction sites — Unfortunately, I've had to notice for weeks that not all construction sites are being [completed], these construction sites have existed for longer, somehow Google Maps isn't working correctly” — ★★☆☆☆ · German“Doesn't work anymore — I drove 1000 km by car and Google Maps registered 90 of it. I used to be able to track long drives in Maps, now it doesn't work. It's especially annoying when you rely on it for billing the kilometers driven!” — ★☆☆☆☆ · German
Lake Ontario and Gulf of Mexico renamed
30of the 300 read·10%
Google Maps renamed Lake Ontario to Lake America and Gulf of Mexico to Gulf of America, following Trump administration directives instead of maintaining historical geographic names.
›read 3 of these reviews
“Lake America? — goodbye Google Maps” — ★☆☆☆☆ · English“Bad again and again. — You can't set a marking anymore on the iPad. It just lands somewhere else. Probably another bad update.” — ★☆☆☆☆ · German“Lake Ontario — Shame!” — ★☆☆☆☆ · English
User reviews deleted without clear explanation
26of the 300 read·9%
Negative reviews are systematically removed by Google with vague policy violation claims, or deleted upon business owner request, making the review system unreliable.
›read 3 of these reviews
“Deleted Reviews — Today the automatic algorithm struck again and deleted a very positive review. So the rating system is no longer usable for me and I won't participate anymore. You sit down, make an effort and write a detailed review, which a bot then simply deletes. Recently, deleted reviews have gotten out of hand. An EU law is cited as the reason. That means defamatory reviews can be deleted under EU law. So far…” — ★☆☆☆☆ · German“Not as credible as it used to be — The rating function seems increasingly unbalanced: factual reviews under four stars, even with pictures, are often blocked or removed, while questionable or obviously fake reviews continue to appear. At the same time, the quality of the location history has declined: routes are misinterpreted, stopovers are no longer recognized, and a lot has to be manually maintained. Despite full…” — ★★☆☆☆ · German“Deleted Reviews — Lately, deleted reviews are getting out of hand. An EU law is given as the reason. This means that defamatory reviews can be deleted under EU law. Only negative reviews have been deleted on my part so far. The fact that the company left us in the cold winter with two small children is not defamatory? For me, the review system no longer makes sense if a company is portrayed better than it actually…” — ★★☆☆☆ · German
App crashes, freezes, or becomes unresponsive
17of the 300 read·6%
App frequently crashes on startup, freezes during use, becomes laggy on newer phones, or hangs when accessing saved lists and collections.
›read 3 of these reviews
“Google Maps is garbage — Google Maps is garbage and I can't recommend it to anyone to use. The app controls are catastrophic, their support feels non-existent and the app keeps crashing. Plus some locations are wrong, which is no help to anyone. I'm switching to Apple Maps now, have fun continuing with this bullshit” — ★☆☆☆☆ · German“Dreadful Updates — On iPad mini it's no longer usable, every other update brings the zoom error back in. Probably everything is just AI programmed now, a catastrophe” — ★☆☆☆☆ · German“app hangs — every time i want to view my saved lists.” — ★★☆☆☆ · German
User interface confusing and hard to navigate
16of the 300 read·5%
Recent updates made the app more complicated with hidden functions, non-intuitive design, unwanted popups, and information displayed in less useful ways.
›read 3 of these reviews
“Special waste — If you feel like wasting valuable life time unnecessarily on detours and poor navigation, you're in very good hands with Google Maps. STAY AWAY FROM IT. Use other developers and providers instead but not this joke of a company.” — ★☆☆☆☆ · German“So annoyiiiiing — How annoying and cumbersome do you want to make an app please??” — ★☆☆☆☆ · German“Currently worse than ever — Currently just insanely poor user guidance. Unclear navigation in the interfaces and really no longer pleasant to use.” — ★★☆☆☆ · German
Pinch-to-zoom offset and marker placement broken on iPad
11of the 300 read·4%
On iPad, pinching to zoom moves the view to the right instead of the pinch point, and dropped pins or markers appear far from where the user touched the screen.
›read 3 of these reviews
“Bad again and again. — You can't set a marking anymore on the iPad. It just lands somewhere else. Probably another bad update.” — ★☆☆☆☆ · German“Offset — For a long time there has been an offset between the point I touch and the point that Google then shows. The offset also appears when zooming with two fingers. The focus slips out of the center point. When will this be fixed? iPad9” — ★★☆☆☆ · German“Dreadful Updates — On iPad mini it's no longer usable, every other update brings the zoom error back in. Probably everything is just AI programmed now, a catastrophe” — ★☆☆☆☆ · German
CarPlay zoom malfunction and auto-zoom issues
10of the 300 read·3%
In CarPlay, the zoom function is broken, map auto-zooms inappropriately preventing visibility of upcoming turns, or zoom steps cannot be controlled manually.
›read 3 of these reviews
“No custom zoom steps in CarPlay any longer — No custom zoom steps in CarPlay any longer! Please fix this immediately. I want to permanently zoom out when driving. Not automatically getting zoomed in instantly.” — ★☆☆☆☆ · English“Auto zoom — Car Play no longer usable because of auto zoom. Who wants to only see the next 20 meters in front of the car. Sometimes I wonder if the programmers wake up in the morning and think, today I'll do something funny.” — ★★☆☆☆ · German“Car Play Zoom Function 👎 — For several months now, zooming in Apple Car Play hasn't worked anymore! Streets and thus turns are not recognizable from the viewing angle of "500" meters like that. 👎” — ★★☆☆☆ · German
GPS and location detection inaccurate
9of the 300 read·3%
App shows wrong current position, displays incorrect distance to destinations, or fails to update location properly during travel.
›read 3 of these reviews
“Can't find current location — iPad Pro / iOS 26.6.1 Google Maps can't find the current location. I think the app is getting worse.” — ★★☆☆☆ · German“Doesn't work anymore — I drove 1000 km by car and Google Maps registered 90 of it. I used to be able to track long drives in Maps, now it doesn't work. It's especially annoying when you rely on it for billing the kilometers driven!” — ★☆☆☆☆ · German“Terrible — Often shows you the wrong location” — ★☆☆☆☆ · German
Traffic information outdated or roadworks not shown
8of the 300 read·3%
App fails to display current roadworks, construction, or road closures, causing users to be directed into blocked roads or showing outdated traffic warnings.
›read 3 of these reviews
“Construction sites — Unfortunately, I've had to notice for weeks that not all construction sites are being [completed], these construction sites have existed for longer, somehow Google Maps isn't working correctly” — ★★☆☆☆ · German“Live Traffic is getting worse and worse — The app sends you on routes and once you've driven off, traffic suddenly appears that wasn't there before. Live Traffic urgently needs to be improved. It's been catastrophic for several months” — ★☆☆☆☆ · German“Absolute Catastrophe — Maps often doesn't know about many road closures and construction sites. It keeps happening that the routes suggested by Maps are significantly longer compared to Apple Maps. This navigation is absolutely not recommendable. The time estimates are also total nonsense. I don't understand how this navigation has so many positive ratings. The wrong routes and detours through Maps have cost me some…” — ★☆☆☆☆ · German
Account login forced, data collection mandatory
3of the 300 read·1%
App now requires Google account login to use Maps, tracking location constantly, and incognito mode has severely limited functionality.
›read 3 of these reviews
“Data octopus that can't be turned off — For some time now it's no longer possible to use Google Maps without logging into an account. That means Google Maps is constantly collecting your data. The optional incognito mode is pretty worthless since it comes with massive restrictions on functionality.” — ★☆☆☆☆ · German“Forced Connection — You can't log out anymore. App deleted!” — ★☆☆☆☆ · German“Bad — I use an iPhone and I'm constantly being redirected to Google Maps and forced to use the app” — ★☆☆☆☆ · German
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 300 most recent negative ones. Newest review 2 days ago (07.09.2026), last collected today.
Britain
4.66★ from 976,229 ratings · version 26.36.3 · 59 of the last 70 written reviews are one or two stars
Incorrect geographical place names
19of the 59 read·32%
Google Maps has renamed Lake Ontario and Gulf of Mexico to incorrect names, confusing users and making the app unreliable for navigation.
›read 3 of these reviews
“Error in data — Has incorrect names for gulfs and lakes.” — ★☆☆☆☆ · English“Lake Ontario — Deleting this App” — ★☆☆☆☆ · English“Lake ontario — Cannot belive that google bowed down to change the name of Lake Ontario. Unbelievable!!!!” — ★☆☆☆☆ · English
Bowing to political pressure on map names
15of the 59 read·25%
Users believe Google caved to political pressure and renamed places for political reasons rather than factual accuracy, which they find unacceptable.
›read 3 of these reviews
“Spineless Cowards! — Deleted the app when I saw that they had caved to the orange bully. Pathetic!” — ★☆☆☆☆ · English“Get a backbone — When did one individual who is clearly not mentally stable allow a company as big as Google to rename places. Google get your house in order” — ★☆☆☆☆ · English“Inaccuracies — Bowing to the whims of an orange child is not what I expected. DELETED.” — ★☆☆☆☆ · English
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 59 most recent negative ones. Newest review 2 days ago (07.09.2026), last collected yesterday.
France
4.58★ from 804,840 ratings · version 26.36.3 · 44 of the last 57 written reviews are one or two stars
Incorrect lake and gulf names on maps
19of the 44 read·43%
Maps displays 'Lake America' instead of Lake Ontario and 'Gulf of America' instead of Gulf of Mexico, violating international naming conventions.
›read 3 of these reviews
“Gets wrong the name of lakes — And Gulfs” — ★☆☆☆☆ · English“Lake Ontário !!!!!!! — Lake Ontário !!!!!!!!!!!!!!!!” — ★☆☆☆☆ · English“Errors on Google Maps — There are unforgivable errors. Writing Lake America instead of Lake Ontario. Likewise, what is this Gulf of America? Go back to school” — ★☆☆☆☆ · French
App perceived as politically aligned with Trump administration
13of the 44 read·30%
Reviewers believe Google Maps is compromising editorial integrity by following Trump administration directives on place names and geography.
›read 3 of these reviews
“Maps should be about geography — I expect maps to follow internationally recognized borders and place names.” — ★☆☆☆☆ · English“Geography is not geopolitics — For an application supposed to highlight geography, it promotes the idea that US leaders can do whatever they want with humanity. Therefore your information will always be questionable” — ★☆☆☆☆ · French“Useless — In service of the incontinent Buffoon's propaganda” — ★☆☆☆☆ · French
Reviews being censored or manipulated
3of the 44 read·7%
The rating system systematically suppresses authentic, factual reviews while allowing only polished or compliant comments to appear.
›read 3 of these reviews
“Google Maps rating system has completely lost its soul and value — The Google Maps rating system has completely lost its soul and value. Today, this platform manipulates reality by systematically censoring authentic reviews that are inconvenient, even when they are perfectly polite and factual. Only smoothed-over or complacent comments seem to have the right to exist. It has become impossible to rely on the overall…” — ★☆☆☆☆ · French“I liked Google Maps — I don't really like Google Maps anymore” — ★☆☆☆☆ · French“Review. — Application that keeps crashing I don't recommend it” — ★☆☆☆☆ · French
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 44 most recent negative ones. Newest review 2 days ago (07.09.2026), last collected today.