4.78★ from 833,200 ratings · version 13.40 · 50 of the last 53 written reviews are one or two stars
App crashes and freezes frequently
7of the 50 read·14%
App crashes constantly, freezes on loading screens, freezes while editing, and force closes when reviewing files or playing videos.
›read 3 of these reviews
“Crashes, can’t control mix — It crashes frequently. Then it asks me to pay for an upgrade. Appreciate the price is reasonable at least—but I won’t buy crashy software. Also can’t control music level, it just blasts the whole time or nothing” — ★★☆☆☆ · English“Bugs out — It will bug out and kick you out the app while editing I have a iPhone 15 so Ik it’s not the phone and all my other editing apps work just fine but this one takes forever to load videos when you click play freezes up a lot honestly how are going to make a $400 camera but not put work into your app” — ★☆☆☆☆ · English“Everyone associated with this product should be fired — I am not going to say the people who created this app deserve to die. But they should all be fired from their jobs and never allowed to touch technology again. I have never encountered an app that is so difficult, that it is so glitchy, that just doesn’t do what it is supposed to. The fact that it takes me over an hour to download a handful of pictures which…” — ★☆☆☆☆ · English
Cannot connect to GoPro camera reliably
6of the 50 read·12%
App fails to connect to cameras despite Bluetooth enabled, won't pair with newer models, and older cameras stopped working after updates.
›read 3 of these reviews
“Update phases out older cameras — I have an older GoPro that works just fine, still connects to everything, until I updated the app. I did the update and now no matter what I try it refuses to let the older camera connect. I’ve looked into alternatives and it seems thousands of people with older cameras are having the same issue with no success.” — ★☆☆☆☆ · English“Connect? — The app continues to ask me to enable Bluetooth to add a GoPro, even though I did already. I turned it on, off, and back on again. Nothing works” — ★☆☆☆☆ · English“Awful. Rarely pairs with camera. — Constantly having to reboot the camera and repairing every time I want to access my videos. Sometimes the app will work seamlessly for 2 days then it will just not pair.” — ★☆☆☆☆ · English
Missing essential core features
5of the 50 read·10%
Multi-camera control missing, no Windows version, no TV casting or HDMI support, and auto-edit cannot remove music or customize video arrangement.
›read 3 of these reviews
“Multi-Camera Control — The fact that this is the official GoPro App and it doesn’t have what should be an essential feature to have integrated basic control over MULTIPLE GoPro cameras is insane. So many people don’t just have 1 single GoPro and yet, this basic feature is left up to 3rd party app creators to implement.” — ★☆☆☆☆ · English“No updatesn — No updates No windows version bye bye GoPro!” — ★☆☆☆☆ · English“You need the app for OS — The reason I will not buy another GoPro product isn there is no OS app” — ★☆☆☆☆ · English
Video scrubbing and playback controls broken
4of the 50 read·8%
Fast forward and rewind removed or broken, scrubber snaps back to original position, can't seek through videos properly.
›read 3 of these reviews
“Where did FFWD and REW go? — I used to be able to use my gopro quick app to view media on the hero 10 go pro, and I could fast forward and rewind. This allowed me to put in highlights in the video while the media was still on the go pro. I can no longer fast forward and rewind. I have to watch the whole thing from beginning to end. Is there a way to get fast forward and rewind back on the quick app?” — ★★☆☆☆ · English“What an Atrocity — There’s nothing in the recent update that improves this app; rather, they made it worse by making it so glitchy when viewing a clip that you can hardly fast forward to your highlights. Also, they continue with their intrusive ads for their cloud service. No wonder their company is failing. What a bunch of in£reds at GoPro…” — ★☆☆☆☆ · English“Version 13.39 Bug — HERO11 Black, iPhone 17 Pro. When viewing clips directly from the camera in Quik, dragging the main playback timeline causes the scrubber to move but immediately snap back to its original position. This occurs with all clips. Downloaded copies scrub normally, and Grab Photo/Trim controls work normally. Resetting the camera connection and reinstalling Quik did not resolve it.” — ★★☆☆☆ · English
Excessive subscription ads and upselling
3of the 50 read·6%
App constantly shows intrusive ads for cloud subscription and premium features, even to paid users who already spent money on cameras.
›read 3 of these reviews
“Too Many Subscription Ads — This app is constantly trying to get you to subscribe. I’ve already paid a ton of money for the cameras—stop trying to sell me more. Can’t disable the ads either” — ★☆☆☆☆ · English“Don’t edit here — All they have is an auto edit where you can’t remove the stupid music, choose how the video is strung together, or anything useful.” — ★☆☆☆☆ · English“Overcomplicated — All I want is a simple application to export photos and videos to my device. This is not that application and it’s full of ads for their premium cloud subscription.” — ★☆☆☆☆ · English
Edits and exports fail to save
3of the 50 read·6%
App fails to save reframe edits, exported videos get lost, and exporting is buggy and difficult with large file amounts.
›read 3 of these reviews
“Fails To Save Edits! — Why does this POS app fail to save reframe edits every, single, time? Why do I have to redo my work? No wonder users aren't signing up for more premium features often!” — ★★☆☆☆ · English“Good functionality, that’s about it. — Well designed app, and it works well for everything but exporting videos. Extremely difficult and buggy, only when exporting videos. Be aware of this when uploading large amounts of files. Truly unbelievable that the windows quik was discontinued. Just buy a storage device if you’re looking to offload photos and videos with intent to actually own them.” — ★☆☆☆☆ · English“Lost footage, storage killer — I thought the app was good at first… I just got done editing a video, I was about to save it to my phone but the app takes up so much storage for some reason . So I deleted it and downloaded it again after that it took up way less space so I could download my video but when I logged back into the app my video and all my clips were gone. If you own a hero 4k this is such an inconvenience…” — ★☆☆☆☆ · English
Slow performance and unreliable loading
3of the 50 read·6%
App takes forever to load videos, slow upload speeds, choppy transitions between clips, and loading wheel spins indefinitely.
›read 3 of these reviews
“Unreliable — I am so unhappy with this app. I pay a premium price for a premium subscription and can only get Quik to successfully auto-edit my footage about 5% of the time. Most of the time the ‘loading’ wheel just keeps spinning. Ridiculous it can’t be used on a computer. Not running well on iPhone 17 pro!” — ★☆☆☆☆ · English“Trash — Slow upload speed regardless of internet connection. Choppy cuts between clips.” — ★☆☆☆☆ · English“Bugs out — It will bug out and kick you out the app while editing I have a iPhone 15 so Ik it’s not the phone and all my other editing apps work just fine but this one takes forever to load videos when you click play freezes up a lot honestly how are going to make a $400 camera but not put work into your app” — ★☆☆☆☆ · English
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 50 most recent negative ones. Newest review 3 days ago (06.09.2026), last collected today.
Britain
4.69★ from 108,969 ratings · version 13.40 · 31 of the last 50 written reviews are one or two stars
Not enough negative reviews here to group anything honestly. There are 31, and the threshold is twelve.
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 31 most recent negative ones. Newest review 12 days ago (28.08.2026), last collected yesterday.
Germany
4.61★ from 89,727 ratings · version 13.40 · 30 of the last 50 written reviews are one or two stars
Not enough negative reviews here to group anything honestly. There are 30, and the threshold is twelve.
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 30 most recent negative ones. Newest review 2 days ago (07.09.2026), last collected yesterday.
France
4.71★ from 90,184 ratings · version 13.40 · 25 of the last 50 written reviews are one or two stars
Not enough negative reviews here to group anything honestly. There are 25, and the threshold is twelve.
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 25 most recent negative ones. Newest review 26 days ago (14.08.2026), last collected yesterday.