ONE-STAR READER— back to the wireUtilitaires

leboncoin

France

4.66★ from 1,538,455 ratings · version 101.80.0 · 46 of the last 104 written reviews are one or two stars

Excessive advertising, especially full-screen and unskippable

6of the 46 read13%

Full-screen ads that cannot be closed, ads on every app launch, long unskippable video ads, and ads interrupting normal use.

read 3 of these reviews
“More and more painful to use. — Useless application because it's impossible to close the fullscreen ads that are displayed. No matter how much you pull the application, the fullscreen ads display again and there's still no way to close them.” — ★☆☆☆☆ · French“Too many ads — The application is really painful to use, there's too much advertising. I'm going to stop using it and switch to the web application.” — ★☆☆☆☆ · French“Ads and fees — Too many ads, high fees... I'm using Safari now but given the fees I'm starting to look at the competitor.” — ★☆☆☆☆ · French

Unresponsive or absent customer support

5of the 46 read11%

Customer support takes weeks to respond, is nearly unreachable, ignores messages, or provides automated unhelpful responses.

read 3 of these reviews
“Deplorable customer service, buggy application — We're told that everything is secure and it's a trustworthy application? There are bugs everywhere, impossible to read messages for days, customer service that takes 15 days to respond and that, despite the app bugs, forces you to respond super quickly, while the message is inaccessible during a bug. Never trust anything. If you use it don't use the sends, only clean…” — ★☆☆☆☆ · French“Not correct — I am blocked on my personal account on my professional account, I sent three emails with no response from you, no number to contact you nothing. This is quite urgent because this is what makes me earn my living you are not reactive at all. very disappointed.” — ★☆☆☆☆ · French“Great application, customer service leaves much to be desired — I use the application a lot, it's well made, I really like it. However, following a compliance issue with my listings, I notice that customer service is almost impossible to reach... too bad but good application otherwise” — ★☆☆☆☆ · French

Accounts blocked or suspended without explanation

3of the 46 read7%

Accounts blocked unexpectedly with no justification, making stored funds or income inaccessible.

read 3 of these reviews
“Account blocked for no reason — Account blocked and the money I had in the account was no longer usable. For advertising every 30 seconds no problem no blocking at all. There needs to be a competitor created to regulate this market” — ★☆☆☆☆ · French“You're fed up — Not only does the app crash regularly but now my account has been deleted for "counterfeiting" without ever giving me the slightest justification. Automatic and irrelevant response…” — ★☆☆☆☆ · French“Phone number problem — So if you enter your number and one day you change it, remember to keep the old one. Otherwise your number will be blocked and your account won't be able to do anything anymore.” — ★★☆☆☆ · French

Frequent bugs and crashes throughout the app

3of the 46 read7%

App constantly buggy, messages inaccessible for days, listings disappear, announcements fail to work properly.

read 3 of these reviews
“Deplorable customer service, buggy application — We're told that everything is secure and it's a trustworthy application? There are bugs everywhere, impossible to read messages for days, customer service that takes 15 days to respond and that, despite the app bugs, forces you to respond super quickly, while the message is inaccessible during a bug. Never trust anything. If you use it don't use the sends, only clean…” — ★☆☆☆☆ · French“Nothing but bugs — Nothing but bugs, it's becoming recurring. It's time to fix the problems and also be responsive in case of dispute which is not the case currently.” — ★☆☆☆☆ · French“bug on bug — Spends its time bugging the ads for cars are at 60€ and they are not capable of making it work properly it's a shame already to charge 60€ for an ad you bunch of assholes” — ★☆☆☆☆ · French

Buyer protection paid but does not cover damage or loss

3of the 46 read7%

Buyer protection purchased but claimed when packages arrive damaged or are lost, leaving buyers uncompensated.

read 3 of these reviews
“Transaction leboncoin — Very bad experience, I absolutely recommend (absolutely avoid) I pay for leboncoin protection so I receive my damaged package and he basically tells me to figure it out. Never order on this site.” — ★☆☆☆☆ · French“Buyer Protection — Charged but no coverage!!” — ★☆☆☆☆ · French“Lost package and disputed refund — I lost money and a game over a lost package. The site refused to compensate me. Beware of lbc scams” — ★☆☆☆☆ · French

Transaction fees are too high

3of the 46 read7%

Transaction fees are excessive, especially car listing fees of 60€, making the service unaffordable.

read 3 of these reviews
“Ads and fees — Too many ads, high fees... I'm using Safari now but given the fees I'm starting to look at the competitor.” — ★☆☆☆☆ · French“Transaction fees are too expensive — Transaction fees are too expensive” — ★☆☆☆☆ · French“bug on bug — Spends its time bugging the ads for cars are at 60€ and they are not capable of making it work properly it's a shame already to charge 60€ for an ad you bunch of assholes” — ★☆☆☆☆ · French

Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 46 most recent negative ones. Newest review yesterday (07.09.2026), last collected today.

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