4.87★ from 353,165 ratings · version 3.280.0 · 34 of the last 50 written reviews are one or two stars
Not enough negative reviews here to group anything honestly. There are 34, and the threshold is twelve.
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 34 most recent negative ones. Newest review 4 days ago (05.09.2026), last collected yesterday.
Britain
4.90★ from 267,723 ratings · version 3.280.0 · 34 of the last 50 written reviews are one or two stars
Not enough negative reviews here to group anything honestly. There are 34, and the threshold is twelve.
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 34 most recent negative ones. Newest review 3 days ago (06.09.2026), last collected yesterday.
Germany
4.86★ from 273,301 ratings · version 3.280.0 · 33 of the last 50 written reviews are one or two stars
Not enough negative reviews here to group anything honestly. There are 33, and the threshold is twelve.
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 33 most recent negative ones. Newest review 3 days ago (05.09.2026), last collected yesterday.
United States
4.93★ from 2,286,527 ratings · version 3.280.0 · 30 of the last 59 written reviews are one or two stars
Unfair or incorrect parking violation charges
4of the 30 read·13%
Users report being charged parking violation fees for valid parking, with AI-based fines that customer service won't overturn despite photographic evidence.
›read 3 of these reviews
“Inconsistent Rides & invalid parking — The limes are fun but no where near worth the headache. They want you to park it perfectly in accordance with very specific different city laws that make it almost impossible to follow & not how everyone parks it. The inconsistency and nitpickyness makes me never want to ride a line again and just rather use other apps” — ★☆☆☆☆ · English“Parking violation — During one of my second rides, I was waiting to cross the cross the street, and the ride suddenly ended. I didn’t know it at the time by its stopped because of a supposed “parking violation”. Keep in mind I was waiting to cross the street.” — ★☆☆☆☆ · English“Completely out of slow zones not allowed to park in empty parking zones. — Completely out of slow zones not allowed to park in empty parking zones. I have pictures to show how far out of the slow zone I am then I have pictures of parking spots wide open that it would not allow me to park in. It feels like the app intentionally extended the time of the ride and the distance of the ride to charge me more.” — ★☆☆☆☆ · English
Deliberate speed throttling to increase costs
3of the 30 read·10%
App intentionally limits speed on first rides or in certain zones without clear disclosure, forcing longer rides and higher charges.
›read 3 of these reviews
“Super slow on first ride after quiz, not worth the money — Slower speed means higher cost. If you limit the speed, limit the cost” — ★★☆☆☆ · English“Throttles first ride to charge you extra, zero support — I tried using Lime for the first time to try to get to an appointment, but it was extremely slow. It turns out that they deliberately throttle your speed on the first ride, which they only tell you AFTER you start your ride, so they can charge you extra for the longer ride. I ended my ride and submitted a request for a refund for this deceptive practice, but…” — ★☆☆☆☆ · English“Too slow — I can walk faster than the speed allowed in slow zones now it used to be reasonable but now people casually walk past me” — ★☆☆☆☆ · English
ID verification system rejects valid identification
3of the 30 read·10%
App refuses to accept valid IDs like military IDs during age verification scans, even for users well above 18, blocking account access.
›read 3 of these reviews
“age requirements — the app store age says 4+ but you need to be 18 to ride in app that makes no sense take face scan off and maybe you would have more riders” — ★★☆☆☆ · English“Just buy veo or capital bike if in dc — New update makes you scan ID every time to make sure you’re 18+. I’m well past that age but like refuses to except my mm id. Stole my several hundred minutes of limepass, and on top of all that support ignores my messages. Not worth it.” — ★☆☆☆☆ · English“Face ID required — Everything about lime is great except one serious issue, they are now requiring facial id to unlock bikes. “Age requirement” is not a sufficient reason for this breach of privacy, please remove! We need to not design a world conducive to 1984 futures.” — ★☆☆☆☆ · English
App crashes and stops functioning
3of the 30 read·10%
Users report app freezing, loading indefinitely, refusing login or account creation, and sudden unexpected shutdowns during use.
›read 3 of these reviews
“The Camera doesn't work — I uninstalled, reinstalled, offloaded, checked permissions, unchecked permissions and still nothing” — ★☆☆☆☆ · English“The app just stopped working out of nowhere — I mainly did lime for work. Yesterday, when I tried to open the app I saw that I got kicked out of my account and I just could not get into it. I also wasn’t able to create another account. I just get the loading screen, then nothing happens. So sad that I am partially disabled and now have to walk to work for 40 minutes in pain” — ★☆☆☆☆ · English“Fix your app — Fix your Godam app. Worst app created ever” — ★☆☆☆☆ · English
Unexpected sudden stops during rides with alarms
3of the 30 read·10%
Bikes abruptly stop and freeze when prepaid minutes run out while in traffic, triggering alarms with no warning and no safe way to move.
›read 3 of these reviews
“Dangerous abrupt stop to ride — I buy prepaid minutes in blocks of 45 or 60 minutes etc. when I am in a ride approaching zero minutes the Lime bike will all of a sudden stop and freeze up. If you try to push the bike to get it out of the road the beeping alarm starts up. Doesn’t matter that you are in traffic. No warning. I just had to leave the bike in the road. Very dangerous to arbitrarily stop a rider when…” — ★☆☆☆☆ · English“For some reason i got a charge — I don’t even use this app” — ★☆☆☆☆ · English“Horrible experience — It doesnt work without intetnet so I couldnt stop the ride when I run out of data but they dont mind keep changing you” — ★☆☆☆☆ · English
Unexpected charges and billing disputes
3of the 30 read·10%
Users charged significantly more than displayed prices, charged without using app, or overcharged for slow zone rides with no refunds.
›read 3 of these reviews
“They refuse to refund me — My bike's throttle didn't work and they refuse to refund me because they say it was in a slow zone, even though IT LITERALLY WASN'T. They are either too lazy to look at their own maps, or are just straight-up lying to me. Avoid these thieves.” — ★☆☆☆☆ · English“Not happy — Please stop charging my account” — ★☆☆☆☆ · English“Over charge — It said it was 7 dollars then when I got it it charged me 22 dollars after charging me 7” — ★☆☆☆☆ · English
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 30 most recent negative ones. Newest review 2 days ago (07.09.2026), last collected today.