4.64★ from 1,340,802 ratings · version 15.10.0 · 65 of the last 78 written reviews are one or two stars
Purchased or transferred tickets don't appear
9of the 65 read·14%
Tickets show on website or are sent/purchased but don't display in the app, or appear and then disappear.
›read 3 of these reviews
“None of my tickets show up — None of my tickets show up on the app but they show up on the computer” — ★☆☆☆☆“You piece of garbage — Logged me out the day of the game and my tix disappeared app is a complete nightmare” — ★☆☆☆☆“Where are my tickets? — Sent by a friend. Not received.” — ★★☆☆☆
Email verification broken or not sent
9of the 65 read·14%
Verification emails don't arrive, links don't work, or clicking them loops back to app store instead of verifying tickets.
›read 3 of these reviews
“Bad app — terrible time trying to register as a new user, the code is not sent as a regular email, it’s in the “updates” folder” — ★☆☆☆☆“Issues with app — Email verification link won’t work and I can’t get my tickets. Either make sure your technology works or go back to physical tickets.” — ★☆☆☆☆“Email/account verification — Just downloaded the app and the process for verifying my email/account to see my tickets is useless.” — ★☆☆☆☆
Confusing interface and poor usability
5of the 65 read·8%
App is confusing, unintuitive, requires too many steps to access tickets, and has an awful user experience.
›read 3 of these reviews
“Poor Functionalith — App does not work very well and made accessing tickets very difficult. Avoid using if you can.” — ★☆☆☆☆“Confusing — Never is in sync the first time you run through it. Always a humongous pain in the butt to try to track down your tickets.” — ★☆☆☆☆“Bad Bad Bad — Awful interface and experience. Locked contact fields are incorrect and outdated. Waste of time.” — ★☆☆☆☆
App crashes, errors, or won't open
4of the 65 read·6%
App shows error messages, blank pages, won't load content, or crashes when opened requiring reinstalls.
›read 3 of these reviews
“App is broken — App opens and a blank webpage opens up. I’ve already uninstalled and reinstalled the app to only return to the same issue. Even reporting the issue on the App Store is annoying” — ★☆☆☆☆“This app sucks — I’ve tried to use it twice now on two separate days and both times I am getting error messages. This should not be the only way you could get your tickets. Ridiculous.” — ★☆☆☆☆“System not working — Error message. Unable to access my tickets” — ★☆☆☆☆
Login and two-factor authentication not working
4of the 65 read·6%
Two-factor auth emails missing, login codes not sent, or users logged out unexpectedly preventing access.
›read 3 of these reviews
“Login problems — 2 factor auth is a nightmare. The emails do not get sent and there is not an easy path to use a different way.” — ★☆☆☆☆“Baseball is straightforward, this app is not. — I’m not really looking for another app on my phone, but OK, I’ll download it if that’s what I need to do to get the tickets. When it takes 15+ steps to set it up, verify this and that and download the tickets, that still haven’t shown up, that’s when it makes you want to just stay home and watch the game on your couch with a cold beer that doesn’t cost you $15.” — ★☆☆☆☆“Completely useless — Shouldn’t need to create ANOTHER login just to access tickets” — ★☆☆☆☆
Ticket transfers and sharing not working
3of the 65 read·5%
Transferred tickets don't arrive, sharing is broken, or transfer invitations expire or fail.
›read 3 of these reviews
“Bad platform — Tickets I purchased at Ticketmaster have not translated to this platform and I’ve contacted customer service multiple times” — ★☆☆☆☆“Sharing tickets — Sharing tickets is a nightmare” — ★☆☆☆☆“Ticket transfer does not work — That’s it” — ★☆☆☆☆
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 65 most recent negative ones. Newest review 2 days ago (07.09.2026), last collected yesterday.