ONE-STAR READER— back to the wireUtilities

My Spectrum

United States

4.79★ from 3,463,617 ratings · version 26.18.0 · 20 of the last 75 written reviews are one or two stars

Prices constantly raised with service quality declining

4of the 20 read20%

Bills increase repeatedly every month or annually while internet quality and channel offerings decrease, with no better pricing available.

read 3 of these reviews
“It’s time to part ways — Well service has gotten worse even after upgrading to streaming. I’ve had more outages in the last 6 months than I’ve had in 9 plus yrs. Then constantly battling with spectrum with constant raising prices either internet or channel pkg I’ve had for yrs, then getting less channels. Then paying for 5 yrs for high speed but only obtaining half the network speeds at $89.00 per month And get same…” — ★☆☆☆☆“Spectrum has gone downhill — Spectrum has raised prices, but yet quality of the Internet has declined. The only thing I can give credit for is that customer service is actually spot on an excellent.” — ★☆☆☆☆“Too expensive — I’m switching to T-Mobil because my bill is now $110 a month JUST FOR WIFI!!! My bill has went up over $20 in the past couple years and the internet isn’t even that great!! Don’t waste your money!” — ★☆☆☆☆

Internet connection constantly drops and goes out

3of the 20 read15%

Internet service is unreliable, dropping multiple times daily or weekly, affecting all devices simultaneously and impacting work-from-home situations.

read 3 of these reviews
“👎👎 — Absolutely terrible Internet service and an extremely frustrating customer support experience. My Internet connection constantly drops and then comes back on its own. This happens repeatedly and affects ALL of my devices at the same time — three phones and two laptops. This is clearly not a problem with an individual device. What makes this even worse is that Spectrum’s own automated troubleshooting system…” — ★☆☆☆☆“Total Joke — Their service is a joke. Completely unreliable and it goes out multiple times a day.” — ★☆☆☆☆“Not great. — Not great at all, stuck in a spectrum only area. Another outage today, and I work from home. Will Spectrum reimburse my lost wages from not being able to work? Ridiculous.” — ★★☆☆☆

Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 20 most recent negative ones. Newest review yesterday (08.09.2026), last collected today.

Back to the wire · what this cannot see