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Netflix Game Controller

Everywhere

4.64★ from 207,210 ratings · 242 negative reviews read in 2 storefronts · 10 complaints

Games freeze during play

24of the 242 read10%

Games frequently freeze mid-game, sometimes immediately, sometimes after a few minutes, preventing players from finishing.

read 3 of these reviews
“Games kept freezing — Games kept freezing so we didn’t know what was even going on or who won. Played golf which was fun except ai kept winning. Don’t know why it wouldn’t just let us play one on one but no biggie. Then we tried Pictionary and it froze on the second round. Then boggle froze right when we started. Too bad because it looked like a lot of fun.” — ★☆☆☆☆ · English“Awful — Freezes constantly” — ★☆☆☆☆ · English“Tha heck — IT KEEPS FREZEING” — ★☆☆☆☆ · English

Controller fails to connect or disconnects

24of the 242 read10%

Controllers won't connect to games, disconnect unexpectedly, or become unresponsive during play.

United States 19 · Germany 5 · joined from 2 wordings

read 4 of these reviews
“Controller — Sometimes you get kicked out of your controller and sometimes you exit out of your controller and it won’t let you back in. Like for example, you check your notifications and it automatically disconnects your controller. I love it besides this.” — ★☆☆☆☆ · English“Unable to connect — Spent over 30 minutes trying to connect with no success” — ★☆☆☆☆ · English“Nope. — Man, this sucks. It works until it’s time to actually change the controller.” — ★☆☆☆☆ · English“iPhone 15 — Controller doesn't connect to TV” — ★☆☆☆☆ · German

QR code redirects to App Store in endless loop

22of the 242 read9%

Scanning QR code repeatedly redirects to App Store even after app is installed, preventing connection to TV.

read 3 of these reviews
“Only gets redirected to App Store — doesn't connect and only lands in the app store” — ★☆☆☆☆ · German“From App Store to App Store — Redirection from scanning the QR code into the app doesn't work, you end up back in the App Store. It might be better to have a button with access to the camera in the app to start the controller” — ★☆☆☆☆ · German“QR Code keeps redirecting me to the App Store — When I press Start Game on the TV, the QR code keeps redirecting me to the App Store (Phone: iPhone 12) and when I then press Open App I'm still not connected to my TV (TV: Fire TV Stick 4K Max).” — ★☆☆☆☆ · German

Gameplay lags and feels slow

19of the 242 read8%

Games lag, move slowly, or have poor response time, making them difficult or unplayable especially during fast-paced sequences.

read 3 of these reviews
“Mini golf — Very laggy” — ★☆☆☆☆ · English“Laggy — Response time is fine for casual party game. Tetris requires response time that just isn’t there when it begins to speed up. Wireless tv connection” — ★★☆☆☆ · English“Boggle — Boggle is not working and the controller come Ted to thin air, constant glitches and lag. Also, how is boggle still in beta?!?” — ★☆☆☆☆ · English

Visual glitches and display errors

17of the 242 read7%

Games display black screens, go purple, become blurry, distort, or show corrupted graphics making gameplay impossible.

read 3 of these reviews
“Glitching — Some reason it was glitching and breaking up distorting.” — ★☆☆☆☆ · English“Glitchy — Works only part of the time” — ★☆☆☆☆ · English“review — it doesn’t work. my screen goes black.” — ★☆☆☆☆ · English

Camera access prompts not working properly

7of the 242 read3%

App repeatedly asks to enable camera access in settings even when permission is already granted, preventing play.

read 3 of these reviews
“Annoying — Trying to put a name and keeps on saying, please try again” — ★☆☆☆☆ · English“Horrible — It keeps saying turn on camera access when my camera access is on” — ★☆☆☆☆ · English“Useless — To Netflix every time I turn on camera access, it doesn’t let me” — ★☆☆☆☆ · English

App incompatible with certain devices

6of the 242 read2%

App doesn't work on iPads, iPhones, or older devices even with latest updates, or won't display on certain TV sizes.

read 3 of these reviews
“Doesn’t work — Our Xfinity doesn’t support this and we can’t play it and mirror it.” — ★☆☆☆☆ · English“Why. No let Samsung tv — I played at my grandparents house and liked it went home and because of my Tv not smart” — ★☆☆☆☆ · English“Hey — Why can’t phones like my be on Netflix controler” — ★☆☆☆☆ · English

Login and sign-in failures

4of the 242 read2%

Players cannot log in, sign in repeatedly fails, or the app blocks access without explanation.

read 3 of these reviews
“App update broke it — Terrible. This thing worked great for a while. They did a forced app update and now I can’t log in. Genius.” — ★☆☆☆☆ · English“Unable to play — Won’t let me sign in???” — ★☆☆☆☆ · English“Bad — This app never works for me!! Every time I try to log on and play a game it crashes! Very annoying” — ★☆☆☆☆ · English

Too few games or limited multiplayer options

4of the 242 read2%

Not enough games available, lacks single-player options, or doesn't support international or local multiplayer play.

read 3 of these reviews
“? — There’s not a lot of games” — ★★☆☆☆ · English“Can’t play with international friends — I logged in to play with friends, its lame this won’t allow international play. Zero stars.” — ★☆☆☆☆ · English“Games — Should have single player option” — ★☆☆☆☆ · English

QR code scanning fails or redirects incorrectly

3of the 242 read1%

Scanning QR codes doesn't work, redirects to App Store unnecessarily, or takes users elsewhere instead of connecting to games.

read 3 of these reviews
“BRO... — so I was trying to play a multiplayer party game, and I scanned the qr code, but the app said it had an update. I looked on the app store, and it didn't even have an update button. When I restarted the Ipad, it still wanted an update and no update button was there again😭✌️ 1 star, this is kinda trash.” — ★☆☆☆☆ · English“I’m having issues — I tried to scan multiple times and eacjtime wouldn’t work. I tried from my camera which took me to the app, and so i tried scanning from the app and it would not do anything.” — ★☆☆☆☆ · English“Stop taking me to the App Store — I got the app, but when I scanned the QR code, it sent me back to the App Store but I already got the app, so why is it taking me back?” — ★☆☆☆☆ · English

Reviews are grouped one storefront at a time, so each storefront words its complaints separately. Two are added together here when they carry the same name, or when their wordings share half their meaningful words — one fixed rule, applied the same way to every app, and the reviews under each complaint are there to check it against. Where it is close but not certain the two stay apart, so this under-joins rather than over-joins.

Storefront by storefront

United States

4.65★ from 203,651 ratings · version 3.14 · 201 of the last 588 written reviews are one or two stars

Games freeze during play

24of the 201 read12%

Games frequently freeze mid-game, sometimes immediately, sometimes after a few minutes, preventing players from finishing.

read 3 of these reviews
“Games kept freezing — Games kept freezing so we didn’t know what was even going on or who won. Played golf which was fun except ai kept winning. Don’t know why it wouldn’t just let us play one on one but no biggie. Then we tried Pictionary and it froze on the second round. Then boggle froze right when we started. Too bad because it looked like a lot of fun.” — ★☆☆☆☆ · English“Awful — Freezes constantly” — ★☆☆☆☆ · English“Tha heck — IT KEEPS FREZEING” — ★☆☆☆☆ · English

Gameplay lags and feels slow

19of the 201 read9%

Games lag, move slowly, or have poor response time, making them difficult or unplayable especially during fast-paced sequences.

read 3 of these reviews
“Mini golf — Very laggy” — ★☆☆☆☆ · English“Laggy — Response time is fine for casual party game. Tetris requires response time that just isn’t there when it begins to speed up. Wireless tv connection” — ★★☆☆☆ · English“Boggle — Boggle is not working and the controller come Ted to thin air, constant glitches and lag. Also, how is boggle still in beta?!?” — ★☆☆☆☆ · English

Controller fails to connect or disconnects

19of the 201 read9%

Controllers won't connect to games, disconnect unexpectedly, or become unresponsive during play.

read 3 of these reviews
“Controller — Sometimes you get kicked out of your controller and sometimes you exit out of your controller and it won’t let you back in. Like for example, you check your notifications and it automatically disconnects your controller. I love it besides this.” — ★☆☆☆☆ · English“Unable to connect — Spent over 30 minutes trying to connect with no success” — ★☆☆☆☆ · English“Nope. — Man, this sucks. It works until it’s time to actually change the controller.” — ★☆☆☆☆ · English

Visual glitches and display errors

17of the 201 read8%

Games display black screens, go purple, become blurry, distort, or show corrupted graphics making gameplay impossible.

read 3 of these reviews
“Glitching — Some reason it was glitching and breaking up distorting.” — ★☆☆☆☆ · English“Glitchy — Works only part of the time” — ★☆☆☆☆ · English“review — it doesn’t work. my screen goes black.” — ★☆☆☆☆ · English

Camera access prompts not working properly

7of the 201 read3%

App repeatedly asks to enable camera access in settings even when permission is already granted, preventing play.

read 3 of these reviews
“Annoying — Trying to put a name and keeps on saying, please try again” — ★☆☆☆☆ · English“Horrible — It keeps saying turn on camera access when my camera access is on” — ★☆☆☆☆ · English“Useless — To Netflix every time I turn on camera access, it doesn’t let me” — ★☆☆☆☆ · English

App incompatible with certain devices

6of the 201 read3%

App doesn't work on iPads, iPhones, or older devices even with latest updates, or won't display on certain TV sizes.

read 3 of these reviews
“Doesn’t work — Our Xfinity doesn’t support this and we can’t play it and mirror it.” — ★☆☆☆☆ · English“Why. No let Samsung tv — I played at my grandparents house and liked it went home and because of my Tv not smart” — ★☆☆☆☆ · English“Hey — Why can’t phones like my be on Netflix controler” — ★☆☆☆☆ · English

Login and sign-in failures

4of the 201 read2%

Players cannot log in, sign in repeatedly fails, or the app blocks access without explanation.

read 3 of these reviews
“App update broke it — Terrible. This thing worked great for a while. They did a forced app update and now I can’t log in. Genius.” — ★☆☆☆☆ · English“Unable to play — Won’t let me sign in???” — ★☆☆☆☆ · English“Bad — This app never works for me!! Every time I try to log on and play a game it crashes! Very annoying” — ★☆☆☆☆ · English

Too few games or limited multiplayer options

4of the 201 read2%

Not enough games available, lacks single-player options, or doesn't support international or local multiplayer play.

read 3 of these reviews
“? — There’s not a lot of games” — ★★☆☆☆ · English“Can’t play with international friends — I logged in to play with friends, its lame this won’t allow international play. Zero stars.” — ★☆☆☆☆ · English“Games — Should have single player option” — ★☆☆☆☆ · English

QR code scanning fails or redirects incorrectly

3of the 201 read1%

Scanning QR codes doesn't work, redirects to App Store unnecessarily, or takes users elsewhere instead of connecting to games.

read 3 of these reviews
“BRO... — so I was trying to play a multiplayer party game, and I scanned the qr code, but the app said it had an update. I looked on the app store, and it didn't even have an update button. When I restarted the Ipad, it still wanted an update and no update button was there again😭✌️ 1 star, this is kinda trash.” — ★☆☆☆☆ · English“I’m having issues — I tried to scan multiple times and eacjtime wouldn’t work. I tried from my camera which took me to the app, and so i tried scanning from the app and it would not do anything.” — ★☆☆☆☆ · English“Stop taking me to the App Store — I got the app, but when I scanned the QR code, it sent me back to the App Store but I already got the app, so why is it taking me back?” — ★☆☆☆☆ · English

Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 201 most recent negative ones. Newest review 3 days ago (07.09.2026), last collected yesterday.

Germany

4.13★ from 626 ratings · version 3.14 · 41 of the last 77 written reviews are one or two stars

QR code redirects to App Store in endless loop

22of the 41 read54%

Scanning QR code repeatedly redirects to App Store even after app is installed, preventing connection to TV.

read 3 of these reviews
“Only gets redirected to App Store — doesn't connect and only lands in the app store” — ★☆☆☆☆ · German“From App Store to App Store — Redirection from scanning the QR code into the app doesn't work, you end up back in the App Store. It might be better to have a button with access to the camera in the app to start the controller” — ★☆☆☆☆ · German“QR Code keeps redirecting me to the App Store — When I press Start Game on the TV, the QR code keeps redirecting me to the App Store (Phone: iPhone 12) and when I then press Open App I'm still not connected to my TV (TV: Fire TV Stick 4K Max).” — ★☆☆☆☆ · German

Controller fails to connect to TV

5of the 41 read12%

Phone cannot establish connection with TV or game fails to start after setup.

read 3 of these reviews
“iPhone 15 — Controller doesn't connect to TV” — ★☆☆☆☆ · German“Didn't work — Installed the app, but no connection to the TV. Scanned the QR code on the TV, the app opens and you're supposed to follow the instructions on the TV. However, the TV just keeps showing the QR code.” — ★☆☆☆☆ · German“iPhone 15 — Controller connects to TV” — ★☆☆☆☆ · German

Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 41 most recent negative ones. Newest review 13 days ago (27.08.2026), last collected 4 days ago.

Britain

4.39★ from 2,238 ratings · version 3.14

We have not read this app's reviews yet. Apple rations that feed to about one page per address every ten minutes and refuses datacentre addresses, so the reading is done by hand — the rating above is live, the complaints are not there yet.

Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 0 most recent negative ones. Newest review never, last collected never.

France

4.41★ from 695 ratings · version 3.14

We have not read this app's reviews yet. Apple rations that feed to about one page per address every ten minutes and refuses datacentre addresses, so the reading is done by hand — the rating above is live, the complaints are not there yet.

Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 0 most recent negative ones. Newest review never, last collected never.

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