4.80★ from 69,599 ratings · version 26.43.0 · 41 of the last 50 written reviews are one or two stars
Not enough negative reviews here to group anything honestly. There are 41, and the threshold is twelve.
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 41 most recent negative ones. Newest review 44 days ago (27.07.2026), last collected yesterday.
United States
4.88★ from 1,698,603 ratings · version 26.43.0 · 39 of the last 50 written reviews are one or two stars
Cannot sign in or stay signed in
8of the 39 read·21%
Users report being logged out unexpectedly, unable to sign in, or stuck on login screens despite having the newest version.
›read 3 of these reviews
“Keep logging off by itself — Keep logging off by itself and very annoying” — ★☆☆☆☆“Wouldnt let me get signed up — It wouldn’t let need sign up and constantly said “You are not Registered to join the app”” — ★☆☆☆☆“Doesn’t work — I downloaded this app about two weeks ago, and it still doesn't work. I can't even sign up or do anything else because the app is stuck on a screen saying I need to update it. But I already have the newest version!” — ★☆☆☆☆
Navigation and interface difficult after redesign
7of the 39 read·18%
Recent UI updates removed the shoe tab, made menu transitions choppy, and made it harder to find products and browse the catalog.
›read 3 of these reviews
“AI Update ruins navigation — The update involving AI search, adds more friction to browsing the Nike catalog. If you don’t know what you want and just want to scroll, you have to do more just to get to where you want to go” — ★★☆☆☆“Shoe Tab — The recent UI updates had terribly choppy transitions menu transitions, especially when going into the four main tabs in the shop section. Biggest complaint for a shoe company the app inexplicably got rid of the shoe tab and replaced it with a Sport tab. I get Nike's segment pushing but c'mon. Hopefully I'm just a victim of A/B testing with this layout but bring back the shoe tab.” — ★☆☆☆☆“AI ‘search’ is not helpful — Don’t improve the AI search. Separate the Ai from search. If I type ‘Jordan 1’ …show me the Jordan 1’s. If you want to create an Ai assistant, go ahead. It’s not the same as search. We still need search. I stopped shopping to come here and wrote this review. That’s how annoying it is.” — ★☆☆☆☆
Verification code not sent or received
5of the 39 read·13%
Users cannot receive verification codes sent to their email when trying to log in or sign up, preventing account access.
›read 3 of these reviews
“Hacked?! — Been trying to log on to my app for the last 3 days and it continues to ask me for a code being sent to my email except the code never arrives. This issue has been persistent on both your website and app.” — ★☆☆☆☆“no point in having a password — why do i have a login if im going to be forced to use my email code anyway. please fix this issue ASAP.” — ★☆☆☆☆“The app doesn’t send the confirmation code — The app doesn’t work” — ★☆☆☆☆
App crashes, freezes, and fails to load
4of the 39 read·10%
App crashes frequently, takes long to load, gets stuck on blank screens, or becomes unusable shortly after signing in.
›read 3 of these reviews
“Doesn’t work — I downloaded this app about two weeks ago, and it still doesn't work. I can't even sign up or do anything else because the app is stuck on a screen saying I need to update it. But I already have the newest version!” — ★☆☆☆☆“App not working for a week. — The app has been down and it is not working for some reason. Please find a fix for it so I can login it keeps getting stuck on a blank screen.” — ★☆☆☆☆“Full of crashes and bugs — Couldn’t use this app from the first 10 minutes of entering post signing in. It keeps crashing, taking a long time to load, and closing up on its own. Very disappointing” — ★☆☆☆☆
Shopping cart and checkout failures
3of the 39 read·8%
Items disappear from carts without notification, checkout fails to process, and items cannot be added to bag despite multiple attempts.
›read 3 of these reviews
“App update needed — I love the Nike app however, I hate that it deletes item from your cart and you have no idea what was deleted. The item should go in a save for later or something of the sort so you know which shoes were removed” — ★☆☆☆☆“Backpack — I ordered a backpack paid with it with Apple Cash. Had a really hard time getting it to go through. Finally it went through the next day. It says can pass the order. So then I go to the app and I try ordering it again with my credit card. All I did was keep Going around and around and around and didn’t did not order it for me, so what am I supposed to do?” — ★☆☆☆☆“Shopping Cart Doesn’t Load — I’ve been trying for MONTHS to use the app, even after multiple updates and restarts. The shopping cart never loads, and even when I try to add an item to my bag it says “Item Not Added - An error occurred. Try again later.” This has been going on for over 5 months, I’m not even joking, this is ridiculous of a big company. A month ago, I was able to just look at my shopping cart, but when…” — ★☆☆☆☆
Product filtering and search fail to work correctly
3of the 39 read·8%
Filters show wrong products, searching for specific items returns irrelevant results, and browsing is not intuitive.
›read 3 of these reviews
“Terrible merchandising on app — It's almost impossible to simply filter your catalogue to a men's basic running shirt in plain colors. So lame. Selecting men shows women's clothing at the top, and it only gets worse from there. Absolutely useless” — ★☆☆☆☆“Great for Shopping annoying for Alerts — Functionally wise, this is a good app. However, when you try to filter on just men’s clothing, it does not show you only men’s items. The most annoying thing with this app is when you delete messages you still have a red circle on the app icon on your home screen. I think they do this on purpose to get you to go back into the app. But it never removes those icons until you…” — ★★☆☆☆“Content Overload — I find it extremely difficult to shop on the Nike app as it overloaded with content. It would be nice to have a healthy balance of content and products. The current format makes it difficult to just search for products.” — ★☆☆☆☆
Slow or failed shipping and delivery
3of the 39 read·8%
Orders ship slowly, arrive at different times unpredictably, or delivery addresses have errors at checkout.
›read 3 of these reviews
“Shipping — Shipping is very slow” — ★☆☆☆☆“AVOID AT ALL COST!!! — I purchased TWO pairs of shoes through the app and used the UPS access point location as the shipping option thinking it was going to be a seamless experience. Neither-less to say it was my biggest regret! UPS informed me that they couldn’t deliver it to there access point because of an address issue that Mike put on the shipping label which they refused to fix or help me with. I contacted the…” — ★☆☆☆☆“Terrible — They do not honor there delivery days nike is a fkn liar” — ★☆☆☆☆
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 39 most recent negative ones. Newest review 5 days ago (04.09.2026), last collected 3 days ago.
France
4.82★ from 160,848 ratings · version 26.43.0 · 32 of the last 50 written reviews are one or two stars
Not enough negative reviews here to group anything honestly. There are 32, and the threshold is twelve.
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 32 most recent negative ones. Newest review 40 days ago (31.07.2026), last collected yesterday.
Britain
4.83★ from 138,177 ratings · version 26.42.0
We have not read this app's reviews yet. Apple rations that feed to about one page per address every ten minutes and refuses datacentre addresses, so the reading is done by hand — the rating above is live, the complaints are not there yet.
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 0 most recent negative ones. Newest review never, last collected never.