4.76★ from 1,358,067 ratings · version 26.38.0 · 33 of the last 60 written reviews are one or two stars
No refunds or changes to parking sessions
5of the 33 read·15%
Users cannot modify or cancel sessions or get refunds for mistakes, even app errors, with inflexible customer service refusing help.
›read 3 of these reviews
“Misleading and inaccurate — I attempted to prepay so I could reserve a space for later in the day. I chose a zone. The app took my money and started a “session”. I chatted with customer service. The first thing they told me was that I could not get a refund. They also couldn’t give me the address of the zone I chose from their map - because it did not exist. I even went to the estimated location and there was no…” — ★☆☆☆☆ · English“Not an app with the user in mind — Beware. Can’t change vehicle information once session has started.” — ★☆☆☆☆ · English“Convenient but no refunds or changes to parking sessions — If you make a mistake you can’t fix it. They won’t refund you or modify your session AT ALL, unless the app duplicated a charge. Not user friendly, I had an existing account and it forced me to make a new one anyways.” — ★★☆☆☆ · English
Excessive transaction and platform fees
4of the 33 read·12%
App charges high fees per transaction, extension, or session that exceed cost of parking, making it more expensive than paying meters.
›read 3 of these reviews
“Costs more — It costs more to use app than to pay for parking normally. They charge an extra 45 cents.” — ★☆☆☆☆ · English“Unnecessary fees — My city switched to this greedy company for parking. They charge $.35 per transaction, even when you extend your time. Think about how that adds up if you pay a dollar at a time. Just shameful. Make money by providing a quality service, not tricking people.” — ★☆☆☆☆ · English“Ripping off consumers — This app helps companies rip people off. Had a lot of places in Seattle, you can't park for just 30 minutes. The minimum is two hours and they charge seven dollars. They're gouging consumers. It's unethical” — ★☆☆☆☆ · English
Unwanted spam and marketing notifications
3of the 33 read·9%
App sends excessive marketing notifications and deceptive gift card offers despite notification settings being disabled.
›read 3 of these reviews
“Sold out! — Today they rolled-out spam. Now I’m getting exciting offers from their partners. Parkmobile, you are garbage, and I am deleting my account.” — ★☆☆☆☆ · English“Spam Notifications — I have market notifications off in the settings and am getting spammed with notifications about receiving a gift card. How dare you.” — ★☆☆☆☆ · English“$30 Gift Card = SCAM — They send you an email advertising a $30 gift card, but it states on every offer under “see more” that it’s not an actual $30 gift card. They just want to waste your time and energy to get you to sign up for something so THEY make money off of you. That’s it. I definitely won’t be using their app or services. What deceptive business practices! Very illegal and opening themselves up to a class…” — ★☆☆☆☆ · English
Confusing interface and unintended zone selection
3of the 33 read·9%
App UI jumps around unexpectedly, zones change automatically, and selection process is unclear and error-prone.
›read 3 of these reviews
“Sold out! — Today they rolled-out spam. Now I’m getting exciting offers from their partners. Parkmobile, you are garbage, and I am deleting my account.” — ★☆☆☆☆ · English“I would give it ZERO STAR I CAN — Absolutely terrible UI. I had to pay THREE TIMES because first time I picked the wrong plate, then it put me in the wrong zone. The UI is impossible to use. Everything keeps jumping, I picked a zone and then it decided to change it!!” — ★☆☆☆☆ · English“Parking can’t be stated within the app — This app sucks, and the meters don’t work. But they’re quick to issue you a ticket. Wish they would be quick to fixing meters and the app bugs.” — ★☆☆☆☆ · English
Charged multiple times for single parking session
3of the 33 read·9%
App charged users twice or more for one parking occasion due to glitches or wrong vehicle selection with no refund option.
›read 3 of these reviews
“Pay Twice for Your Parking — The app was very happy to take my money, yet when I got to the parking lot there was no scannable code. The gate would not let me in, so I was forced to use my credit card to get into the lot. Then there was no way for me to stop the app from taking payment for the same parking episode the second time. Stay away from this app. I have had several others. They all worked.” — ★☆☆☆☆ · English“I would give it ZERO STAR I CAN — Absolutely terrible UI. I had to pay THREE TIMES because first time I picked the wrong plate, then it put me in the wrong zone. The UI is impossible to use. Everything keeps jumping, I picked a zone and then it decided to change it!!” — ★☆☆☆☆ · English“Glitchy and terrible support — I was forced to double pay for parking due to an app glitch that reverted to my default plate, which was not the vehicle being parked. App support refused to help and said it was my fault, even though it wasn’t.” — ★☆☆☆☆ · English
OTP verification code button unreachable on screen
3of the 33 read·9%
Verification code submit button appears behind keyboard or off-screen, making account creation or login impossible on iPhone.
›read 3 of these reviews
“Unusable Garbage app — Impossible to MFA through email due to thirty second time limit for OTP code — email containing code takes on average that long to arrive in inbox. Then if you want to select phone number instead of email for account creation its impossible tk scroll down and select that flow because the keyboard can’t be dismissed and it covers that part of the screen.” — ★☆☆☆☆ · English“Can’t verify an account on iPhone — It wants you to type in a code from email. When you do, a green button pops up behind your number pad on the screen, but you can’t get to it, so it’s stuck. Bad programming” — ★☆☆☆☆ · English“Can’t login — Can’t login at initial account creation. Sends me a code via phone or email and when I enter it, the button on the bottom of the screen to submit does not appear and there’s no way to submit the code.” — ★☆☆☆☆ · English
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 33 most recent negative ones. Newest review 22 days ago (08.09.2026), last collected 21 days ago.