4.29★ from 1,808,777 ratings · version 29.10 · 46 of the last 58 written reviews are one or two stars
Overwhelming presence of fake accounts and bots
12of the 46 read·26%
Users report the app is filled with fake profiles and bot accounts, making genuine connections impossible and wasting time and money.
›read 3 of these reviews
“Presence of Fake Accounts and Bots — This app contains a large number of fake accounts that behave like bots. Despite my active engagement and real profile, I have not received any genuine interactions from real users. The platform creates a false impression of popularity, while real connections do not occur. I urge you to investigate and take action.” — ★☆☆☆☆ · English“POF REVIEW — alot of bots cant seem to set my preferences to strictly females when i swipe left on people that like me they still show up in the people interested in me” — ★☆☆☆☆ · English“Bad — This dating is bad everyone os fake on here” — ★☆☆☆☆ · English
Aggressive premium paywall and hidden features behind paid tiers
5of the 46 read·11%
Basic features are hidden behind expensive paywalls; users can't see who likes them, message counts are blocked, and prices are extremely high.
›read 3 of these reviews
“POF — Back in 2008 I joined POF and had the time of my life. It was free and had different categories from just friends to looking for marriage with everything in between and I do mean everything. Now just like everything else it’s become a paid app and you literally pay for each service, literally and it’s not cheap. The thing is you can pay to be a VIP MEMBER and still not be privy to all the benefits. It’s crazy.…” — ★☆☆☆☆ · English“Be ready to pay! — POF prices are absolutely insane! $14.99 for 3 first contacts?!?!! Not only is that ridiculous, you’ll also get liked but as a basic member you can’t even see who’s liking you because they blur it. They want you to blindly pay a premium price for something you can’t see…until you pay. I understand POF wanting to charge for DMs but blurring out basically your sales pitch is just ridiculous. People…” — ★☆☆☆☆ · English“Not free — Cant see likes unless you pay. This site was completely free about 8 yrs ago. Now none of it is free.” — ★☆☆☆☆ · English
Account locked or deleted without explanation or recourse
4of the 46 read·9%
Users have accounts arbitrarily locked, banned, or deleted with no explanation, policy violation claims, or way to contact support for answers.
›read 3 of these reviews
“NEED TO BE REMOVED FROM THE APP STORE — SCAM SITE! POF WILL TAKE YOUR MONEY, THEN ARBITRARILY LOCK YOUR ACCOUNT. WITH NO EXPLANATION OR RECOURSE. DO NOT PAY FOR AN UPGRADE. YOU WILL REGRET IT.” — ★☆☆☆☆ · English“Lame app and poor customer service — My account was deleted after only having it for two months, I was given no reason why it was deleted, but it was deleted for“violating their policy” which I did not. I sent emails asking why and I was given no reason. After your account has been deleted you cannot make another account with the same email or phone number because that is how they “verify” you.” — ★☆☆☆☆ · English“Laughable support — I had this years ago, in the browser days.decided to give it a try. App says my email is already registered, can’t reset password to access. Reach out to support asking, they respond saying “sounds like you’re asking about a ban”, which I was not asking, and to my knowledge I have not. When pressed further to understand, I was told my ticket is considered closed and to follow the steps sent. No…” — ★☆☆☆☆ · English
App freezes, crashes, and persistent technical glitches
4of the 46 read·9%
App frequently crashes, freezes, fails to load profiles, and displays error messages asking users to try again later.
›read 3 of these reviews
“Crashing — Every time I try to get POF prestige it just freezes” — ★☆☆☆☆ · English“Glitchy — When I receive a message,click on it and move the page up to read the message it disappears. It’s the most annoying thing ever. I then have to go back out, click on messages and hope I can read it before it disappears again.” — ★★☆☆☆ · English“This app is bugging — I got the one year pof+. I get like, cant match or start a conversation, it takes to long to load a profile, i want my money back…” — ★☆☆☆☆ · English
No responsive customer service or support contact
4of the 46 read·9%
Users report no response from support for days, inability to reach anyone, and support being AI-only rather than human.
›read 3 of these reviews
“No Customer Service — I requested customer service four days ago and still haven’t heard from this outfit. I guess I’ll cancel and back charge my credit card. Is this how they do it in Canada? Must be in the French speaking section.” — ★☆☆☆☆ · English“Laughable support — I had this years ago, in the browser days.decided to give it a try. App says my email is already registered, can’t reset password to access. Reach out to support asking, they respond saying “sounds like you’re asking about a ban”, which I was not asking, and to my knowledge I have not. When pressed further to understand, I was told my ticket is considered closed and to follow the steps sent. No…” — ★☆☆☆☆ · English“Glitch glitch glitch — Two different emails two failed attempts zero help from support since its just AI and not real people. Confirmation links dont work. Garbage app” — ★☆☆☆☆ · English
Constant spam and promotional notifications that cannot be disabled
3of the 46 read·7%
App bombards users with notifications about promotions and recommendations with no way to toggle them off.
›read 3 of these reviews
“Garbage spam app — You're not allowed to toggle off specific notifications like promotions and recommendations so your phone will constantly be bombarded with notifications that aren't matches or messages. This app is trash.” — ★☆☆☆☆ · English“New messages — I will get a notification saying i have a new message but when i go to look nothing is there.” — ★☆☆☆☆ · English“The heck is wrong with this app? — I've gotten like 10 notification that someone liked me but in the tab that shows how many have like me it only show 3, pretty sure this app is just a scam at this point” — ★☆☆☆☆ · English
Login failures and broken password reset functionality
3of the 46 read·7%
Users can't log back in after being logged out, password reset emails never arrive, and verification links don't work.
›read 3 of these reviews
“Constantly Logged Out and Unable to Get Back In — I’ve had an extremely frustrating experience with Plenty of Fish. The app repeatedly logs me out of my account, and then I’m unable to log back in. When I select “Forgot Password,” the app tells me to check my email for a password reset link, but the email never arrives — even after checking spam and junk folders. What makes this worse is that this has happened to…” — ★☆☆☆☆ · English“Bad — Wouldnt accept my phone number as verification. Also it using income is a matching factor in a relationship suggesting that if your poor you dont deserve love” — ★☆☆☆☆ · English“Glitch glitch glitch — Two different emails two failed attempts zero help from support since its just AI and not real people. Confirmation links dont work. Garbage app” — ★☆☆☆☆ · English
Billing fraud, double charges, and refund denials
3of the 46 read·7%
Users report being overcharged, double-charged, charged without activation of services, and unable to get refunds or support.
›read 3 of these reviews
“Overcharge Cheaters — I’m putting this one star review because I bought a boost listed at $4.99 and then you charged me $7.99. And no way to get support or anyone to talk to. Cancelling subscription.” — ★☆☆☆☆ · English“No help, no refund — I renewed my subscription for a month of “premium”. POF charged my card but has not activated my “premium” account. After a 2 email sequence with no fix or refund POF is now ghosting me with no response to this problem.” — ★☆☆☆☆ · English“Don’t pay — I paid for a month and was double charged. When I disputed the second charge which happened minutes after the first charge they banned me. I paid for a month and got 5 days. Ridiculous” — ★☆☆☆☆ · English
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 46 most recent negative ones. Newest review 23 days ago (08.09.2026), last collected 21 days ago.
Britain
4.09★ from 274,428 ratings · version 29.10
We have not read this app's reviews yet. Apple rations that feed to about one page per address every ten minutes and refuses datacentre addresses, so the reading is done by hand — the rating above is live, the complaints are not there yet.
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 0 most recent negative ones. Newest review never, last collected never.