4.00★ from 652,592 ratings · version 0.427.0 · 66 of the last 100 written reviews are one or two stars
Raids crash and consume paid passes without refund
11of the 66 read·17%
Raids freeze or glitch, players lose remote raid passes, support denies reimbursement or offers inadequate compensation.
›read 3 of these reviews
“Game GLITCHES — We have tried 9 times on a Mega Mewtwo X raid it keeps glitching and booting some of us out. No one takes damage then everyone gets one shotted out. Impossible to complete these raids. Fix this please.” — ★☆☆☆☆“A review for a game series I love — I have been playing this game on and off since 2016. At times it’s a fun game to play, however, it seems that there are more and more issues with connectivity during major events. This last event I lost two remote raid passes which are almost 2 dollars each. Scopely’s app support’s response was for me to send a picture of my in game journal showing I had used the passes, which by…” — ★☆☆☆☆“Offers to reimburse for lost pass but doesn’t — Support says I “finished my raid and won’t be reimbursed”, there’s literally an option for “couldn’t attack” and there were issues with raids on mega day. I wasted a remote pass, couldn’t attack, and therefore we lost the raid. Did another a few hours later and had no issues beating the same boss with the same amount of people with over 75% time remaining. Don’t offer…” — ★☆☆☆☆
Game is prohibitively expensive and exploitative
10of the 66 read·15%
High prices for passes, items, and events; gym payouts capped; rewards feel insufficient for money spent.
›read 3 of these reviews
“Way too greedy — For a $20 pass I expect them to help me with more than 10 ranks. The game is super expensive, there are never remote raid passes as reward.” — ★☆☆☆☆“Expensive — How are you gunna charge 200 coins for an extra 50 items in your bag! That’s some bs” — ★☆☆☆☆“Dumb pokecoins — The gym system in this game is incredibly frustrating. I completely understand that Niantic is a business and needs to make money, but capping the daily payout at 50 coins across your entire account is just stupid.If you have multiple Pokémon defending gyms for days or weeks, they can all get knocked out on the exact same day and you only get 50 coins total. The rest of your hard work is completely…” — ★☆☆☆☆
Shiny encounter rates drastically reduced
8of the 66 read·12%
Shiny rates dropped to 1/512 or worse; players report months without shinies despite spending money on events.
›read 3 of these reviews
“1/512 — I like how for the 10th anniversary they ruined the game. Shiny chances are now 1/512 across the board. Used to be a shiny every couple weeks; now 1 shiny in over 3 months. Way to go guys. After years I think I’m done.” — ★☆☆☆☆“Should be fun but isn’t anymore — Played casually since 2021, never had an issue with any passes or events honestly. But the Mega Finale Pass is a $15 scam. There is no increase chances for Shinies to appear. The only noticeable change is the catch rates are absurdly more difficult and the addition of the auto catcher only results in unsuccessful catches scaring off all pokemon in the area. stay away from this game…” — ★★☆☆☆“Go Pass is a joke — Increased shiny chance? Yeaaaaaah suuure. I haven’t even seen a single shiny since thurseday Not but but don’t blow smoke up peoples arse. And ye I paid for the cash grab pass. -edit this company if full of such bull desecration. Eat a big fat one. We don’t want hubris we want changes. Pricks.” — ★☆☆☆☆
Customer support is automated, unresponsive, or unhelpful
7of the 66 read·11%
Support only offers automated responses, refuses to help, lies about issues, or closes tickets without real solutions.
›read 3 of these reviews
“No app support — Good luck getting ANY help if there is an issue or if the app randomly kicks you out of your own account. Nothing but AI and Pokémon pointing at Niantic and them not having a single person who will respond let alone any real way to contact them” — ★☆☆☆☆“Horrible support and buggy — The game has some continually fun features, but undisclosed rates for shinies, continual bugs locking you out of the game and wasting resources, and support that boldly lies about raids and other in-game issues before closing tickets make for a poorly-run and poorly-managed app.” — ★★☆☆☆“Support is non existent — Support does not reply to use. It is an automated response. Scopley Explore Support states "Last Step. Attach a screenshot of your Journal when the issue occurred, which will help us verify the Raid. To do so, tap on the paperclip button to add an attachment. Don't worry if you don't have a screenshot yet - you can go take one now. We'll save your chat so you can come back to it later. When…” — ★☆☆☆☆
Pokémon catch rates are unfairly difficult
5of the 66 read·8%
Pokémon escape despite great throws or excellent balls; hundo and shiny catches run away repeatedly.
›read 3 of these reviews
“Schopley should be ashamed of them self — I encountered a shiny frokie and I used a golden razz berry and ultra ball and it ran away and this isn’t the first time make your game better because I’m thinking about deleting the game. And also a wild shundo but my ran away” — ★☆☆☆☆“Game wants you to pay money — Can’t catch Pokémon after 6 great throws” — ★☆☆☆☆“Waste of money — Latios catch rates are so much better today. Too bad the hundo ran from me YESTERDAY. Not to mention I’ve wasted 100$ to catch 8 shinies with NO BACKGROUND. I’m done w this game.” — ★☆☆☆☆
Poor server connectivity and lag during gameplay
4of the 66 read·6%
Game lags, doesn't register attacks, forces relogin on bad connection, and kicks players mid-raid.
›read 3 of these reviews
“Games buns — Laggy game took all my revives in armored mewtwo raid while not registering any of my attacks. Buncha scammers that love to take people’s money.” — ★☆☆☆☆“Pésimo servidor — Su conectividad con internet es pésimo aunque tú tengas internet máximo el juego te de mucho problema de señal Juego famoso y con problemas de novatos” — ★☆☆☆☆“Frustrating — I hate how it always forces me to log back in when I have a bad connection. Trying to play on bad internet doesn’t suck enough so let’s also wait for the log in screen to load. :c and now there’s a “pass” for everything. 😡” — ★★☆☆☆
PvP battles unfairly matched or rigged
3of the 66 read·5%
Battles appear to be decided by matchmaking algorithm; players lose consistently after winning streaks.
›read 3 of these reviews
“Stop Adventure Sync Prompt! — PVP changed in Sept 2026 might be the most notable self-sabotage in the history of gaming. Who’s steering this ship?” — ★☆☆☆☆“Battles — Learn to fix y’all’s game or just drive off a bridge no battle is ever matched evenly to the point it’s outrageous yall got one job and you can’t even do it right screw Pokémon go and the devs” — ★☆☆☆☆“Stupid — Isn’t it funny how you win in battle 2,3 maybe even 4 in a row then EVERY pokemon they have have is super effective against every one you have? Went positive on a set, but not sponsored? Losing the next 4 sets. Funny ain’t it? Terrible game, terrible algorithm. Will be deleting. Worst game ever created. You can beat trainers. You can’t beat the game. If you’re not streaming to make It money you don’t win.if…” — ★☆☆☆☆
UI bugs and slow animations cause missed opportunities
3of the 66 read·5%
Game animations take too long, filtering bugs show wrong Pokémon, players miss raids and encounters.
›read 3 of these reviews
“WHYYYY! — PLS FIX CUS WHEN I CHOOSE FIRE VULPIX AND THEN CHOOSE SEE ALL VUlPIX IT ONLY SHOWS ICE ONE PLS FIX IT OR I DELETE” — ★☆☆☆☆“FOMO | Need Option to override animations — First of all, I do love this game. So much fun. I enjoy playing it with my fiance. Why the 1 star? I’m sorry but there needs to an option to stop/speed FASTER through animations, etc. because by the time some of them are completed, you miss out on so many other things. I literally missed a raid Invite because my game was simply LOADING. No grace period whatsoever. That’s…” — ★☆☆☆☆“Lotta bugs lately — A lot of bugs, especially with this route thing tried to create a route has to be 5 km. It was right at 5 km but it only counted it as 4 km so therefore I wasn’t able to do the route. I don’t think that’s OK especially when you’re spending money on the game then you’re not able to do something because their calculations are off” — ★★☆☆☆
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 66 most recent negative ones. Newest review 2 days ago (07.09.2026), last collected yesterday.
France
4.02★ from 52,091 ratings · version 0.427.0 · 25 of the last 50 written reviews are one or two stars
Not enough negative reviews here to group anything honestly. There are 25, and the threshold is twelve.
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 25 most recent negative ones. Newest review yesterday (08.09.2026), last collected today.
Britain
4.10★ from 95,987 ratings · version 0.427.0 · 14 of the last 50 written reviews are one or two stars
Not enough negative reviews here to group anything honestly. There are 14, and the threshold is twelve.
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 14 most recent negative ones. Newest review 2 days ago (07.09.2026), last collected yesterday.
Germany
3.86★ from 67,285 ratings · version 0.427.0
We have not read this app's reviews yet. Apple rations that feed to about one page per address every ten minutes and refuses datacentre addresses, so the reading is done by hand — the rating above is live, the complaints are not there yet.
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 0 most recent negative ones. Newest review never, last collected never.