4.72★ from 1,855,744 ratings · version 5.114.0 · 40 of the last 65 written reviews are one or two stars
Cameras going offline unexpectedly
4of the 40 read·10%
Cameras frequently go offline without reason, sometimes missing important events when they're unavailable.
›read 3 of these reviews
“Back door — My back door ring keeps going offline. And it comes back with n it’s on. If it was not doing that, I would have gave 5 stars.” — ★★☆☆☆ · English“Cameras offline a lot for no reason !!! — Camera was offline when workout equipment was stolen from my back yard!!!Customer service hard to contact!!!!” — ★☆☆☆☆ · English“Problems — Cameras off line?” — ★☆☆☆☆ · English
“Nightmare — This app is a nightmare with its 2 factor id. I have 3 different properties. I wish I got a different camera. Now the 2 factor does not work with text. I have to receive it by whats app. It’s like romper room.” — ★☆☆☆☆ · English“Access — I haven’t had access in over 1 year” — ★☆☆☆☆ · English“Screw Ring — I just bought a new ring device and it will not Verify me through email and the instructions say to sign in online and it will not send me a code that way either. I do not recommend” — ★☆☆☆☆ · English
Live view and video delays prevent seeing incidents
3of the 40 read·8%
Slow connection and processing delays mean live footage shows after events are over.
›read 3 of these reviews
“Worst online camera — Connection is slow. By the time I log in and check the cameras. It is already delayed and the incident have already happened or the person already left.” — ★☆☆☆☆ · English“Worst app — Dude this app is horrible. Every time someone walks up to my front door, it is either “unavailable” or “processing”. When I click on notifications that someone is there, it goes to a live video, usually moments after the individual has left, and somehow makes the recording unavailable. I don’t wanna talk to whoever is there, I just wanna see who it is. Just show me the recording. I pay monthly for access…” — ★☆☆☆☆ · English“Records everything except for useful footage. — I’ve had my ring camera for a few years now, and it’s completely useless. Within those few years of owning this, I’ve had my car vandalized right in my driveway, and multiple packages stolen right off my front steps, and the ring camera did not record any of it. Yet the camera records literally every single car that passes down my street no problem, it’s absurd. I can’t…” — ★☆☆☆☆ · English
Forced to pay for previously free features
3of the 40 read·8%
Basic features that were once free now require paid subscriptions or plans.
›read 3 of these reviews
“Always trying to make you pay — All I want is a basic system without outside monitoring. I installed ring years ago. I don’t have a need for third party monitoring. My keypad de-linked from the system and it now seems that I can’t disarm the system or reconnect the keypad without signing up for a plan?” — ★☆☆☆☆ · English“Loved it when it was free — I came home from work the other day and it says I have to pay to see who's at my door” — ★☆☆☆☆ · English“Forces You To Pay — I’m getting so tired of these companies that start out with a free feature, get you to buy the product then force you into a subscription. Use to have picture and picture now you have to pay to get the feature.” — ★☆☆☆☆ · English
App crashing or freezing
3of the 40 read·8%
App crashes on startup, freezes frequently, or stops working properly after updates.
›read 3 of these reviews
“Freeze — It stops too often” — ★★☆☆☆ · English“update needs an update — your recent update needs an update. 2 of the cameras don’t work now with today’s update” — ★☆☆☆☆ · English“Doesn’t even open — Immediately crashes, I can’t use the app. iPhone 14 Pro Max, iOS 26.6.1” — ★☆☆☆☆ · English
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 40 most recent negative ones. Newest review 25 days ago (06.09.2026), last collected 24 days ago.
Britain
4.61★ from 217,278 ratings · version 5.114.0 · 34 of the last 51 written reviews are one or two stars
Not enough negative reviews here to group anything honestly. There are 34, and the threshold is twelve.
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 34 most recent negative ones. Newest review 24 days ago (07.09.2026), last collected 22 days ago.
Germany
4.54★ from 34,486 ratings · version 5.114.0
We have not read this app's reviews yet. Apple rations that feed to about one page per address every ten minutes and refuses datacentre addresses, so the reading is done by hand — the rating above is live, the complaints are not there yet.
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 0 most recent negative ones. Newest review never, last collected never.