ONE-STAR READER— back to the wireMusic

Shazam: Find Music & Concerts

Everywhere

4.87★ from 14,664,461 ratings · 49 negative reviews read in 3 storefronts · 3 complaints

App not working or crashes

4of the 49 read8%

App is completely broken, doesn't work, or stopped working after updates or reinstalls.

read 3 of these reviews
“Nothing is working now — I’m gonna have to find another app” — ★☆☆☆☆“Just doesn’t work — Bad” — ★☆☆☆☆“Why — It doesn’t work” — ★☆☆☆☆

App fails to recognize songs

4of the 49 read8%

Shazam cannot identify songs even when singing the full track or after reinstalling. Recognition has significantly deteriorated.

read 3 of these reviews
“Ne fonctionne plus — L’application fonctionne parfaitement UNE fois. Puis elle ne trouve plus aucun morceau, je précise qu’en forçant la désinstallation et la réinstallation, ceci durant le même morceau, celui-ci est immédiatement identifié. Il suffit de relancer l’application pour que cela ne fonctionne plus.” — ★☆☆☆☆“ridicule — je chante la musique entière mais sa n’arrive pas à reconnaître et d’autre proches à moi l’on également fais. Cela ne trouve aucune musique !!” — ★☆☆☆☆“Ne marche plus sur des musiques faciles — Autrefois excellent le niveau de Shazam c’est significativement détérioré” — ★☆☆☆☆

Song recognition not working or taking forever

3of the 49 read6%

App fails to recognize songs, takes forever to hear them, or returns no results despite working previously.

read 3 of these reviews
“Horror App — Super schlecht - findet nichts!!!!” — ★☆☆☆☆“Ja — Was soll man sagen, einmal gebraucht, 100% versagensrate” — ★☆☆☆☆“Not working anymore — After I updated the app today (01.08.2026) the app is not working anymore. It keeps hearing the song for forever but no result. Please fix the app.” — ★☆☆☆☆

Reviews are grouped one storefront at a time, so each storefront words its complaints separately. Two are added together here when they carry the same name, or when their wordings share half their meaningful words — one fixed rule, applied the same way to every app, and the reviews under each complaint are there to check it against. Where it is close but not certain the two stay apart, so this under-joins rather than over-joins.

Storefront by storefront

United States

4.89★ from 8,813,084 ratings · version 26.17 · 21 of the last 155 written reviews are one or two stars

App not working or crashes

4of the 21 read19%

App is completely broken, doesn't work, or stopped working after updates or reinstalls.

read 3 of these reviews
“Nothing is working now — I’m gonna have to find another app” — ★☆☆☆☆“Just doesn’t work — Bad” — ★☆☆☆☆“Why — It doesn’t work” — ★☆☆☆☆

Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 21 most recent negative ones. Newest review yesterday (08.09.2026), last collected today.

France

4.82★ from 2,581,613 ratings · version 26.16 · 15 of the last 109 written reviews are one or two stars

App fails to recognize songs

4of the 15 read27%

Shazam cannot identify songs even when singing the full track or after reinstalling. Recognition has significantly deteriorated.

read 3 of these reviews
“Ne fonctionne plus — L’application fonctionne parfaitement UNE fois. Puis elle ne trouve plus aucun morceau, je précise qu’en forçant la désinstallation et la réinstallation, ceci durant le même morceau, celui-ci est immédiatement identifié. Il suffit de relancer l’application pour que cela ne fonctionne plus.” — ★☆☆☆☆“ridicule — je chante la musique entière mais sa n’arrive pas à reconnaître et d’autre proches à moi l’on également fais. Cela ne trouve aucune musique !!” — ★☆☆☆☆“Ne marche plus sur des musiques faciles — Autrefois excellent le niveau de Shazam c’est significativement détérioré” — ★☆☆☆☆

Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 15 most recent negative ones. Newest review 2 days ago (07.09.2026), last collected yesterday.

Britain

4.87★ from 1,661,636 ratings · version 26.16 · 15 of the last 100 written reviews are one or two stars

Not enough negative reviews here to group anything honestly. There are 15, and the threshold is twelve.

Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 15 most recent negative ones. Newest review 4 days ago (05.09.2026), last collected today.

Germany

4.82★ from 1,608,128 ratings · version 26.17 · 13 of the last 52 written reviews are one or two stars

Song recognition not working or taking forever

3of the 13 read23%

App fails to recognize songs, takes forever to hear them, or returns no results despite working previously.

read 3 of these reviews
“Horror App — Super schlecht - findet nichts!!!!” — ★☆☆☆☆“Ja — Was soll man sagen, einmal gebraucht, 100% versagensrate” — ★☆☆☆☆“Not working anymore — After I updated the app today (01.08.2026) the app is not working anymore. It keeps hearing the song for forever but no result. Please fix the app.” — ★☆☆☆☆

Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 13 most recent negative ones. Newest review 2 days ago (07.09.2026), last collected yesterday.

Back to the wire · what this cannot see