4.81★ from 7,120,643 ratings · version 3.2.0 · 78 of the last 156 written reviews are one or two stars
Orders not received despite tracking shows delivered
7of the 78 read·9%
Customers report packages marked delivered but never arrived at their address, with no way to locate them.
›read 3 of these reviews
“Not a fan — Never received my delivery this is why I hate ordering online stuff it’s never goes good.” — ★☆☆☆☆“I didn’t get my order — Didn’t get my order they don’t know where to put it and I wasted 31 dollars just for it not to come” — ★☆☆☆☆“It says the package has been delivered? — My friends and I bought this stone for our grieving friend who recently lost her beloved dog Peanut. I noticed that they had the wrong delivery Address. I wrote to them twice, giving them the correct address and heard nothing back. Now I received a notice that the package has been delivered to my address, but it’s not here? I need them to send me a picture of where they…” — ★☆☆☆☆
Extremely delayed deliveries
4of the 78 read·5%
Shipments arrive much later than promised dates, causing business and personal inconvenience.
›read 3 of these reviews
“Thumbs downnn — Let’s jus say I order from them a whole 3 weeks ago and my package is jus now arriving YESTERDAY NO I AM NOT SATISFIED & no I will not order again😒” — ★☆☆☆☆“Delivery — Siempre te engañan con el delivery, te prometen una fecha de entrega y te dejan esperando y si tú tienes un negocio, te representa un problema para tu clientes, yo en lo personal, trabajo con vinilo textil y nunca me viene mi producto a tiempo” — ★★☆☆☆“Incumplimiento — No cumplen con el tiempo que dicen” — ★☆☆☆☆
Wrong item or color received
3of the 78 read·4%
Customers received items different from what they ordered, including wrong colors.
›read 3 of these reviews
“No es la que pedí — Yo quería otro color” — ★☆☆☆☆“Unbelievable — didn’t give me what i ordered” — ★☆☆☆☆“Wrong item — Got wrong item” — ★☆☆☆☆
Package delivered to wrong address
3of the 78 read·4%
Drivers deliver to incorrect addresses despite clear markings or specific delivery instructions.
›read 3 of these reviews
“Package (FedEx) — Delivery driver dropped package off to wrong address. It’s very clear (markings) of the house address” — ★☆☆☆☆“Delivery is TERRIBLE — This is the 3rd time they DID NOT follow my specific & necessary instructions!!! Once again they delivered to the management office, which is a block away. I’m a senior with mobility & health issues making it impossible for me to retrieve the delivery.” — ★☆☆☆☆“Package not home — My package was not home when I arrived???” — ★☆☆☆☆
App unnecessarily collects personal data
3of the 78 read·4%
App requests excessive permissions and collects shopping data for Shopify without clear necessity.
›read 3 of these reviews
“unhelpful and suspicious — I have never reviewed an app. I placed orders through a known company a little over a week ago, and the website itself does not offer tracking. It diverted me to the shop app in order to track my order. I downloaded the shop app. I felt like it was asking me for unnecessary permissions. Once I accepted everything and got in, it had zero information about my orders. It listed them and…” — ★☆☆☆☆“Trick me = unhappiness — I don’t like being tricked into thinking that in order to track shipping I needed to download this app, give my personal information and when after downloading it’s not actually required. Trick me = unhappiness” — ★☆☆☆☆“Sole purpose is to collect your shopping data for Shopify — This apps sole purpose is to collect data for Shopify about your shopping patterns. I was trying to cancel an order from a Shopify store and was of course directed to download this app to manage my Shopify order“. Managing your orders simply takes you to a Shopify webpage (which still did not have the option to cancel my order), but for some reason the app…” — ★☆☆☆☆
Tracking information inaccurate or confusing
3of the 78 read·4%
Tracking shows false delivery notifications or provides no real tracking details despite being the app's main purpose.
›read 3 of these reviews
“Pointless — Installed to track online orders. However whenever I click the link to the app from the vendors website, I’m redirected to the App Store instead of the app. Impossible to find orders within the app itself. It just adds an extra step and an extra app to services that have already existed for years.” — ★☆☆☆☆“Wrong information — I’m always getting messages saying my package has arrived. No package and I have no way to figure out what it may of been.” — ★☆☆☆☆“Tracking — Tracking sucks” — ★☆☆☆☆
Items arrive damaged or empty
3of the 78 read·4%
Packages contain damaged or missing items, including empty packages.
›read 3 of these reviews
“Necklace — Not received!!!” — ★☆☆☆☆“No book! — There’s nothing in this package…empty package. Deliberate stealing from seller” — ★☆☆☆☆“Damage — Mango pineapple was busted” — ★☆☆☆☆
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 78 most recent negative ones. Newest review yesterday (08.09.2026), last collected today.
Britain
4.73★ from 732,866 ratings · version 3.2.0 · 34 of the last 61 written reviews are one or two stars
Not enough negative reviews here to group anything honestly. There are 34, and the threshold is twelve.
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 34 most recent negative ones. Newest review 2 days ago (07.09.2026), last collected yesterday.
France
4.58★ from 43,663 ratings · version 3.2.0 · 31 of the last 50 written reviews are one or two stars
Not enough negative reviews here to group anything honestly. There are 31, and the threshold is twelve.
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 31 most recent negative ones. Newest review yesterday (08.09.2026), last collected today.
Germany
4.53★ from 20,391 ratings · version 3.2.0
We have not read this app's reviews yet. Apple rations that feed to about one page per address every ten minutes and refuses datacentre addresses, so the reading is done by hand — the rating above is live, the complaints are not there yet.
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 0 most recent negative ones. Newest review never, last collected never.