Starbucks

United States

4.89★ from 8,251,002 ratings · version 6.130 · 21 of the last 186 written reviews are one or two stars

Rewards system earning much less value

3of the 21 read14%

New rewards system gives half the usual stars; spend $100 for $1 off is insulting.

read 3 of these reviews

“useless — the rewards system is idiotic. Spend a hundred dollars to get ONE DOLLAR off of a drink? What an insult to your customers.” — ★☆☆☆☆“New rewards system is trash — I’ve been a loyal starbucks customer for over 10 years and the new rewards system is the last straw for me. Not only have prices increased, but now we get HALF of the usual stars we used to? Goodbye starbucks, I’m taking my business elsewhere!” — ★☆☆☆☆“Where do you redeem coupons and rewards — With the new update, not seeing anywhere in checkout to redeem rewards or coupons” — ★★☆☆☆

Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 21 most recent negative ones. Newest review yesterday (07.09.2026), last collected today.

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