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StockX - Sneakers and Apparel

United States

4.78★ from 1,289,364 ratings · version 6.0.2 · 22 of the last 50 written reviews are one or two stars

Hidden fees and price increases at checkout

3of the 22 read14%

Prices shown are misleading; additional fees, duties, and taxes appear only at checkout, making final cost much higher than advertised.

read 3 of these reviews
“Trash — Everything is expensive when i finally go to checkout the price goes up by 250” — ★☆☆☆☆ · English“Pricing and hidden duty fees seem intentionally confusing — The platform already takes shipping and marketplace duties but then quietly also tacks on international duties and shipping without really explaining it properly so your bids can show up much lower than you wanted to bid unless you bid more than what even the seller has priced” — ★☆☆☆☆ · English“DO NOT BUY HERE — They tack on a bunch of additional hidden fees and taxes that add up and making buying here not worth it. ALSO I placed an order and realized the location it was going was incorrect right when I placed it. But there’s literally no grace period I could not cancel it at all. And the help chat was not available at the time so I had to wait in the morning and by then they told me I had waited too long…” — ★☆☆☆☆ · English

Counterfeit or wrong items received

3of the 22 read14%

Users received fake sneakers, wrong product versions, or items completely different from what was ordered and paid for.

read 3 of these reviews
“Don’t buy soccer jerseys — I was supposed to get a Lionel Messi Argentina Purple Player version jersey, what I got was completely different with no name, no number and not the player version of the jersey… 15$ off you next purchase as compensation and you have to go to UPS to send the item back to receive a refund. DO NOT BUY FROM HERE THEY DONT SELL THE ITEM THAT THEY LIST, and the audacity to include the…” — ★☆☆☆☆ · English“Fakes — I bought Jordan 4 flight club and they were fake spend 228” — ★☆☆☆☆ · English“Definitely still sells fakes — I’d never use this trash app again it isn’t work it! They have already been caught for selling fakes and that is verified. I’m sure this company is losing money in an alarming rate and won’t be around too much longer, exactly what they get for manipulating the market! Think to yourself how would a reseller really profit from there manipulation!” — ★☆☆☆☆ · English

No returns or exchanges for unworn items

3of the 22 read14%

Users cannot return or exchange brand new, unworn shoes, and returns that are accepted involve long waits without clear timelines.

read 3 of these reviews
“Return Policy — Why can’t we return brand new, unworn shoes?! Dumb” — ★☆☆☆☆ · English“Returns/Credits — Be prepared to wait if you have to return/exchange a pair that doesn’t fit. App offers no way to contact customer service nor do they have a email only phone number that will have you waiting extensively. The virtual live assistant is an ai will only give you repeated generated answers. Even after your item is received at their docks be prepared to wait more than 7 -10 business days before item is…” — ★☆☆☆☆ · English“Resale — The biggest rip off. You can't exchange and then when you resell they don't even allow you to get what you purchased them for. The biggest scam” — ★☆☆☆☆ · English

Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 22 most recent negative ones. Newest review 5 days ago (04.09.2026), last collected 2 days ago.

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