4.79★ from 4,162,317 ratings · version 301.0 · 41 of the last 66 written reviews are one or two stars
Difficult and confusing user interface
4of the 41 read·10%
App is hard to navigate, has poor UX design, and requires users to jump between app and website to complete purchases.
›read 3 of these reviews
“Stupid app bad at directions — When I got tickets off of this app, it notified me about the directions and location for where my concert was gonna be; in this case, it was the Undertale symphony. The problem is the stupid app gave me the wrong directions and coordinates and so I had to manually look up the actual name of the place to get the right directions which cost me 40 minutes of the symphony’s performance.” — ★☆☆☆☆“So hard nor easy to use — Why why is the app so hard to use. Not a great UX experience!” — ★☆☆☆☆“Un asco — Por qué tanto que salir a una página externa para comprar boletos que se supone debo comprar en la app. Un asco.” — ★☆☆☆☆
App crashes and technical glitches
4of the 41 read·10%
App is buggy, crashes, hangs, and has persistent technical issues that make it difficult or impossible to use.
›read 3 of these reviews
“Meh — The worst app to buy tickets not only is it really glitchy but supper inconvenient if you can’t sell your tickets or can’t go to the event anymore. But sadly it’s the only other app with tickets so…” — ★☆☆☆☆“So hard nor easy to use — Why why is the app so hard to use. Not a great UX experience!” — ★☆☆☆☆“Apart for being a Mafia Outfit, they suck at making Apps too. — Search Function is useless. Enter in a date range and you can only select the “Cancel” button.” — ★☆☆☆☆
Wrongly flagged as bot and banned
4of the 41 read·10%
Users are falsely accused of being bots or suspicious activity and banned from purchasing, blocking legitimate ticket sales without explanation.
›read 3 of these reviews
“suspicious activity — worst app ever constantly pausing my account for suspicious activity helpline does nothing to help” — ★☆☆☆☆“Banned for what? — Tried looking for a ticket for 30 mins. I’m refreshing the page because tickets are being bought and sold quickly. Then they banned me. It says please sign in. I’m already signed in. I don’t know what else you want from me. Thanks for blocking me from paying money to see someone I want to see. Amazing customer experience.” — ★☆☆☆☆“Won’t let me buy tickets — Says I’m a bot for no reason.” — ★☆☆☆☆
Excessive service fees and pricing
4of the 41 read·10%
Service charges, facility fees, and surge pricing make tickets far more expensive than box office prices, with users feeling scammed by inflated costs.
›read 3 of these reviews
“SO OVERPRICED — So annoying when ticket prices at the box office are $69-$169, but TM is preselling for $300 and $400. SO ANNOYING!!!” — ★☆☆☆☆“Terrible shopping experience — Absorbent fees, pressure to finish sale in a time limit and accept marketing and scare tactics to make you buy insurance for tickets? Unfortunately they have a monopoly on tickets and there is literally no where else to buy otherwise I would.” — ★☆☆☆☆“TM sucks!!! — Service charges and ticket purchase process is egregious. Awful. Criminal.” — ★☆☆☆☆
App shows tickets that aren't actually available
3of the 41 read·7%
App displays tickets as available when they are not, or withholds inventory to create artificial scarcity and urgency.
›read 3 of these reviews
“Worst business and app on the planet — The fact that a company is even allowed to operate this way is proof that humanity isn't going to make it. They are the most exploitative, greedy scam business that has ever existed. They withhold huge batches of tickets on purpose to fabricate urgency, then if you buy platinum tickets (aka surge pricing) and only realize you got ripped off after the fact, you are literally…” — ★☆☆☆☆“Terrible — Got tickets for a concert they preach all sales are final the cancelled my tickets and still took money out my acc even though the tickets were available but at a higher price get SeatGeek would never use ticket master again horrendous application” — ★☆☆☆☆“Hate it — It should be illegal to have an app this bad. Criminal fees and always showing me tickets that aren’t available.” — ★☆☆☆☆
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 41 most recent negative ones. Newest review 2 days ago (08.09.2026), last collected today.
Britain
4.73★ from 79,046 ratings · version 301.0 · 36 of the last 50 written reviews are one or two stars
Not enough negative reviews here to group anything honestly. There are 36, and the threshold is twelve.
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 36 most recent negative ones. Newest review 3 days ago (06.09.2026), last collected yesterday.
Germany
4.65★ from 6,913 ratings · version 301.0
We have not read this app's reviews yet. Apple rations that feed to about one page per address every ten minutes and refuses datacentre addresses, so the reading is done by hand — the rating above is live, the complaints are not there yet.
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 0 most recent negative ones. Newest review never, last collected never.