4.82★ from 18,567,510 ratings · version 26.37 · 35 of the last 100 written reviews are one or two stars
App slow, freezes, and crashes frequently
7of the 35 read·20%
The app is incredibly slow, lags, freezes, and crashes repeatedly, making it difficult to navigate and complete orders.
›read 3 of these reviews
“Review — Way to slow and crashes all the time” — ★☆☆☆☆“App is SO SLOW — The app is incredibly slow, taking forever to load, lagging to swipe, etc. Plus, when searching for a product, WalMart includes all of the sponsorship products, bulk products, or products sold by other vendors ahead of their standard products; I wish their was a default filter across the app that just showed me the WalMart products - I don’t want to buy a bulk of bell peppers from China.” — ★☆☆☆☆“Fix your app — It’s so slow I can’t write a single delivery instruction. Thank god I don’t need this feature I hope those who do get by with door dashing local shops.” — ★☆☆☆☆
Checkout process has bugs and fails to complete
4of the 35 read·11%
Checkout freezes, times out items, requires repeated attempts, and has technical issues preventing order completion.
›read 3 of these reviews
“Bad Experience recently — The checkout had a lot of bugs. Had to change the delivery time by a whole day to proceed.” — ★☆☆☆☆“I hope you have patience — I have been using this app for about a year and it was great. They are making changes now that I don’t have the patience for and just deleted the app instead of smashing my phone. I was making an order of about 20 items and every time I told it to add to cart, it asked me if I want to add it to my cart. This is ridiculous. The last item before deleting, I had to click add to cart 5 times…” — ★☆☆☆☆“Makes you place order over & over if time is close to closing out and then you have to change it to — Then you have to change it to the next morning or be forced to pay the extra fee for delivering expedited that night. It even said I was within the timeframe to use that reservation. Still had 25 minutes left and it still kept forcing me to redo it over and over and it still wouldn't go through. I ended up having to…” — ★☆☆☆☆
Cannot edit or delete items from reorder list
3of the 35 read·9%
App removed the ability to delete or edit items in the reorder and 'my items' sections, making lists bloated and cluttered.
›read 3 of these reviews
“Reorder - item removal feature — Please bring back the removal feature o. The reorder list.” — ★☆☆☆☆“Stop breaking things — Would be nice if you didn’t take away the option to delete items in the my items section. Anything I’ve ever purchased even if it was just 1 time is in there making the section extremely bloated.” — ★☆☆☆☆“Re-order list — Do not like that I can no longer edit my re-order list in the app” — ★☆☆☆☆
Misleading free shipping and delivery promises
3of the 35 read·9%
App hides free shipping options and pressures users to subscribe to Walmart+ or pay delivery fees that should be free.
›read 3 of these reviews
“Hiding shipping option — Since the app started hiding shipping as an option for orders over $35 I don’t like it because of the deception. In fact, my order went through just fine for shipping. This is Walmart trying to get me to buy Walmart + by now scaring me into thinking I have to pay for delivery and making me choose a time. When in fact, I don’t have to put a time I can check out and my order is shipped because…” — ★☆☆☆☆“Deceptive company — If you’re a Walmart+ customer and order enough (>$35) to get free delivery, you’ll still be charged for bags — even if you ask for boxes or sacks. Not free delivery. They lie. If you’re a Walmart+ customer and order enough (>$35) to get free delivery, but Walmart runs out of a few items, they’ll ship them. But whatever is shipped will not count towards free delivery, and you’ll be charged a…” — ★☆☆☆☆“Can’t pick between delivery (tipped) and shipping (free) — Latest update is terrible. Now you can’t choose between Delivery (which should have a tip) or regular Delivery (shipping, including from store). To pay $12.95/mo for the privilege of tipping on every order - no. Make it easy to choose to use the free shipping we pay for. Or even better, just pay the delivery service and don’t ask me to tip.” — ★☆☆☆☆
Orders delayed or fail to arrive as scheduled
3of the 35 read·9%
Orders arrive late, get rescheduled unexpectedly, or don't arrive at all despite assurances from customer service.
›read 3 of these reviews
“Order delayed — My last order was scheduled to arrive on Sept 3 between 3 and 5 pm. Order never arrived and rescheduled for 6pm. Never came. I have talked to numerous chat people and a human on the phone and was assured my order would be a priority. It is now 8 pm on the 4th and 28 hours since my order was supposed to arrive. Not only will they not cancel my order but it still indicates delayed. If I can get it…” — ★☆☆☆☆“Don’t get Walmart +! — Very disappointed! It’s gone downhill. Orders are being delayed and I have to either go to the store to pick up because the driver returns the item or no one picks up the order. I live in a house and there are no issues with deliveries before. These orders were for shipping but now am being asked to pick up. There are no partial refunds on the Walmart Plus either. Chatting with the bots gets…” — ★☆☆☆☆“Not as posted — They always till you will be delivered in two days then you you checkout it says deliverers in 5 days” — ★☆☆☆☆
Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 35 most recent negative ones. Newest review 26 days ago (06.09.2026), last collected 24 days ago.