WhatsApp Business

United States

4.68★ from 1,513,917 ratings · version 26.38.74 · 40 of the last 116 written reviews are one or two stars

Account banned or blocked without clear reason

4of the 40 read10%

Accounts get suspended or banned suddenly during normal use, with no explanation and no helpful support response.

read 3 of these reviews

“太容易封号了 — 完全没有理由，我号码刚和客户正常沟通，突然一下就封号了，你起码看一下是不是正常工作吧，商业版的能不用就不要用了，用个人版本吧，” — ★☆☆☆☆“HELP US BY FIXING THE COMMUNITY GUIDELINES, YOU GUYS ARE SO STRICT ABOUT THAT — You guys are just blocking our accounts just like that please try and fix the bug” — ★★☆☆☆“Cierre — Por algún motivo la cuenta constantemente se me cierra y pasa a estado de revisión. Yo trabajo por WhatsApp, no puedo estar pendiente a revisiones de muchas horas que además no entiendo en base a que se fundamentan. Necesito resolver este problema” — ★☆☆☆☆

App crashes and forces reinstallation

4of the 40 read10%

App frequently crashes on opening or during use, requiring users to delete and reinstall repeatedly to make it work.

read 3 of these reviews

“Godfrey — My WhatsApp keeps closing every time I try to open it and it doesn’t come up until I delete the WhatsApp and reinstall it back again and it will work for 2 or 3 days and then start same thing again” — ★★☆☆☆“Crash — Often crash. Very slow. Does not handle multiple chats” — ★☆☆☆☆“WhatsApp Business is the worst app on earth — Constantly crashes and restricts me right after I send a broadcast message…. This is a freaking business account ! So frustrating” — ★☆☆☆☆

Cannot log in or stays logged out

3of the 40 read8%

Users cannot complete login, get stuck on the login screen, or are constantly logged out without explanation.

read 3 of these reviews

“Whatsap hanging — Is not opening for me to access” — ★☆☆☆☆“Unconventional — Keeps loging me out and reviewing account and opens again to use” — ★☆☆☆☆“Bad app — Will not let me log in. And keeps going back to the login screen every time I type in my name it won’t let me finish” — ★☆☆☆☆

Status music library too limited

3of the 40 read8%

Cannot add desired music to status updates; music selection is restricted compared to personal WhatsApp version.

read 3 of these reviews

“Some music can’t be found 😫 — The most important thing about a status is the background music & unfortunately with WhatsApp Business we ain’t getting the latest songs there 😏😔It’s not nice Please help Us to be able to access music that best describes our status & products to our customers” — ★☆☆☆☆“Music status — You guys needs to expand the add up music on your status , not everyone wishes to add ringtones of pop on there status view, add afro beat and there country songs , please you can do better than that thanks” — ★★☆☆☆“Include more music — Why can’t I put the music I want on my status when I want to post ? It has just limited songs on like the other WhatsApp you can search literally all songs but this WhatsApp business is not doing that… please try and make some adjustments there Thank you 🙏🏼” — ★★☆☆☆

Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 40 most recent negative ones. Newest review yesterday (30.09.2026), last collected today.

Britain

4.75★ from 239,401 ratings · version 26.38.74 · 29 of the last 50 written reviews are one or two stars

Not enough negative reviews here to group anything honestly. There are 29, and the threshold is twelve.

Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 29 most recent negative ones. Newest review 25 days ago (06.09.2026), last collected 24 days ago.

Germany

4.69★ from 159,734 ratings · version 26.38.74 · 25 of the last 50 written reviews are one or two stars

Not enough negative reviews here to group anything honestly. There are 25, and the threshold is twelve.

Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 25 most recent negative ones. Newest review 27 days ago (04.09.2026), last collected 23 days ago.

France

4.59★ from 211,761 ratings · version 26.38.74 · 23 of the last 50 written reviews are one or two stars

Not enough negative reviews here to group anything honestly. There are 23, and the threshold is twelve.

Apple publishes the most recent written reviews, up to five hundred, and that is what was read — not a search for bad ones. Why so many of them are angry. The complaints above come from the 23 most recent negative ones. Newest review 25 days ago (06.09.2026), last collected 24 days ago.

Back to the wire · what this cannot see